© 2005 John Jordan. Permission to reproduce granted if source is attributed. Five Conflict Handling Modes Vista Tours © 2005 John Jordan. Permission to.

Slides:



Advertisements
Similar presentations
Conflict Resolution.
Advertisements

Understanding Conflict Management Styles
Conflict Definition: A process that begins when one party perceives that another party has negatively affected,or is about to negatively affect,something.
Chapter 12 Formal Negotiating. The Nature Of Negotiating Negotiation- the bargaining process through which buyers and sellers resolve areas of conflict.
Project Team Development Constructive Conflict Resolution Based on material made available by John Bennedict, Bell South.
11 Conflict Conflict occurs when two or more parties believe that what each wants is incompatible with what the other wants. It’s normal and can be positive.
Conflict Management. Conflict Natural Can be a useful growth experience Arises between 2 or more individuals from a perceived threat to their wants, needs,
Conflict Resolution – Skills for Life. Sources of Conflict Resources Resources Priorities/strategies Priorities/strategies Decisions Decisions Goals,
Conflict Management.
Managing Conflict.
Which animal embodies you most?
Styles of Conflict Resolution Competing AvoidingAccommodating Collaborating Compromising Assertive Unassertive Party’s Desire to Satisfy Own Concerns UncooperativeCooperative.
Conflict Management CAAWS Women and Leadership Program.
Influencing Skills.
Conflict Management Good skills here make for good working conditions and habits.
CONFLICT. VIEWS OF HUMAN INTERACTION  Covey, S. 7 Habits of Highly Effective People.
Conflict Resolution Styles & Techniques Bob White
Caaws.ca Participant Introductions Worksheet #1. Conflict Management Name City + Date.
Communication Skills Personal Commitment Programs or Services Interaction Processes Context.
Masters Groups | Cornerstone Church Network Cornerstone Church Network Master’s Group Session #8.
Thomas- Kilmann Conflict Mode Instrument ASSERTIVE UNASSERTIVE ASSERTIVENESS UNCOOPERATIVECOOPERATIVE UNCOOPERATIVENESS COMPETING COLLABORATING COMPROMISING.
Managing Conflicts Dr. Bindu Singhal SIHMC Gwalior.
HANGMAN GAME. CONFLICT MANAGEMENT THOMAS TEASLEY, ABBY THAYER, ZACK RIDER, TOWNSEND MORGAN& KERRI BERGRIN.
Outline Causes and effects of conflict Personality types
Dr. Delwar Hossain Professor of International Relations University of Dhaka Dealing with Conflicts: Management, Resolution,
Caaws.ca Participant Introductions Worksheet #1. Conflict Management City + Date.
IV. NEGOTIATION B. HOW TO DEFUSE CONFLICTS AND UTILIZE NEGOTIATION SKILLS DEFUSING AND HANDLING CONFLICT.
Quotation about Anger and Violence. “Violence kills so many Americans and sends so many others into the healthcare system that we must consider it a public.
Conflict. What is Conflict? Conflict is a disagreement over issues of that are important or have an emotional irritant. Substantive conflicts involve.
CONFLICT MANAGEMENT CONFLICT MANAGEMENT Thomas, K. W., & Kilmann, R. H. (2011). Five conflict management styles at a glance. Retrieved from
Importance of Conflict Management Skills
Improvement Leaders Collaboratives Residential Module Working with conflict.
Conflict and Negotiation
Understanding and Managing Conflict Presented By: Kelli Key Associate Director, EEO & Diversity Field Service Mary Jo Williams Operations Manager, Cincinnati.
Chapter 17: Communication & Interpersonal Skills Conflict.
Soft Skills Work Experience.
Stress Reduction & Conflict Management Unit 3. Stress-Reduction Techniques Managers must ensure employee well-being and increase productivity, while at.
Presented by The Solutions Group. Two basic aspects of all Conflict-handling modes R M- 2 Your Conflict = Skill + Situation Mode Cooperativeness Assertiveness.
Conflict Management Technique
Managing Conflict Bob O’Neil Leadership and Career Management Coach BOSTON COLLEGE WORLD-WIDE WEBINARS 1.
ORGANISATIONAL BUYING AND BUYING BEHAVIOUR. a)Straight rebuy  The buyer reorders something without any modifications. It is usually handled on a routine.
Module Objectives: At the end of the session, participants should be able to: handle conflict situations; turn conflict situations into productive rather.
Conflict & Negotiation
Developing Management Skills
Master’s Group Session #8 May 20, 2018
CONFLICT.
CONFLICT RESOLUTION.
Conflict Management Presented By “An Ordinary Mortal “
Conflict Resolution.
Styles of resolving conflicts
Organizational conflicts
Conflict Management CAAWS Women and Leadership Program
Chapter 13 Nelson & Quick Conflict at Work.
MOVING FROM STORMING TO PERFORMING
Participant Introductions
Chapter 12 Formal Negotiating.
CONFLICT & NEGOTIATION
Objectives Assess your dominant conflict style
Conflict Resolution Britt Andreatta, Ph.D..
Conflict Management.
#Conflict Resolution: Kick Conflict to the Curb
Conflict Resolution Britt Andreatta, Ph.D..
Conflict Management Styles
Nepal Administrative Staff College
Nepal Administrative Staff College
Conflict Resolution.
Conflict Management Lecture 04 MS (HR), PHR –USA, AICCI-USA
The Thomas-Killman Conflict Mode Instrument
MANAGING CONFLICT (Discussion Note) 2018 BKB/NASC/2018.
Presentation transcript:

© 2005 John Jordan. Permission to reproduce granted if source is attributed. Five Conflict Handling Modes Vista Tours © 2005 John Jordan. Permission to reproduce granted if source is attributed.

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Interpreting Your Scores Uncooperative Cooperative Assertive Unassertive Competing

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Competing You pursue your own concerns at the other person’s expense Power-oriented mode Defending a position which you believe is correct Trying to win at all costs VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Competing VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Interpreting Your Scores Uncooperative Cooperative Assertive Unassertive Competing Accomodating

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Accomodating You neglect your own concerns to satisfy the concerns of the other person An element of self-sacrifice in this mode Selfless generosity or charity Obeying another person’s order when you would prefer not to Yielding to another’s point of view. VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Accomodating VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Interpreting Your Scores Uncooperative Cooperative Assertive Unassertive Avoiding Competing Accomodating

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Avoiding You do not address the conflict Diplomatically sidestepping an issue Postponing an issue until a better time Simply withdrawing from a threatening situation. VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Avoiding VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Interpreting Your Scores Uncooperative Cooperative Assertive Unassertive Avoiding Competing Accomodating Collaborating

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Collaborating Attempt to work with the other person to find some solution which fully satisfies the concerns of both of you Digging into an alternative which meets both sets of concerns Exploring a disagreement to learn from each other’s insights Find a creative solution to an interpersonal problem. VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Collaborating VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Interpreting Your Scores Uncooperative Cooperative Assertive Unassertive Avoiding Competing Accomodating Collaborating Compromising

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Compromising Your objective is to find some expedient, mutually acceptable solution which partially satisfies both parties Attempts to find a middle ground in all situations Compromising might mean splitting the difference or making concessions in order to seek a quick solution These people are rare! VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Compromising VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH

VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH VISTA TOURS: INTRO / PROJECT OVERVIEW / STRATEGY PURPOSE & BENEFITS BIBLICAL PERSPECTIVE CALENDAR / ASSIGNMENTS PRAYER LETTERS / FINANCES CULTURE COMMUNICATION TRAVEL / SAFETY / HEALTH Interpreting Your Scores Uncooperative Cooperative Assertive Unassertive Avoiding Competing Accomodating Collaborating Compromising