Operations Report Neal J. Couture, CPCM Executive Director Board of Directors Meeting Denver, Colorado July 12, 2009

Action Items from April 2009 BOD Meeting 1.Publish an article in CM magazine regarding the NCMA Board of Directors election process, the results, and the lessons learned. Assigned to: CoutureStatus: September 2009 edition 2.Develop and implement a communication plan to the Chapters explaining that distribution of FY 2009 and FY 2010 rebates would not occur. Plan to include details on a grant program for chapters in need of the $1, chapter rebate. Assigned to: Chapter Development Committee Status: Pending BOD approval of proposals to eliminate rebates and adopt grants program. 3.Request legal opinion to confirm if decision to eliminate rebates was allowable per Article V of the Association’s By-laws. Assigned to: CoutureStatus: Complete 4.Review the chapter rebate process and make a recommendation for final resolution of the matter at the July 2009 meeting. Assigned to: Chapter Development Committee Status: Complete

Certification Program Oversight plan: –Monthly written report to Executive committee. –Transactions, customer feedback, issues. –After 6 months, EC will determine whether additional oversight is necessary.

CMBOK Project Kickoff meeting April 14, Working groups being appointed and trained, research starts in July.

Annual Operating Plan Overview

Annual Operating Plan Membership 1.Develop and propose to BOD a membership restructure plan. 2.Survey dropped members monthly, establish metric tracking % drop due to dissatisfaction. 3.Maintain average 18,500 members per month. 4.Recruit 4,400 new members. 5.Expand complimentary subscription program. 6.Survey retired and student members to identify special needs. 7.Review and assess all group membership agreements.

Annual Operating Plan Education 1.E-courses: Expand e-course portfolio by 15 courses, by incorporating audio- seminar recorded content. Develop and implement instructor-facilitated, web-based certification preparation courses for each exam. 2.NES program: Implement “Risk Management” NES. Conduct 50 NES seminars. Develop NES for release in September Conduct CMLDP program. 4.Conduct 24 audio-seminars, with 66 sites/seminar average. 5.Conduct 4 CoPs virtual conferences. 6.Revise and publish certification preparation manuals.

Annual Operating Plan Certification 1.Assess exam performance for each exam through September, and revise as necessary. 2.Validate exam questions against CMBOK 3.0 and preparatory materials.

Annual Operating Plan Standards 1.Publish CMBOK Publish CM2 Competency Models for the CM profession. 3.Publish Organizational Alignment study.

Annual Operating Plan Meetings 1.Conduct ADC2009 in Denver in July Conduct Academic Conference – virtual – in August Conduct GCMC2009 in Bethesda in November Conduct ADC2010 in San Diego in March Implement World Congress 2010 plan, for conduct in July 2010 in Ft. Lauderdale. 6.Conduct Career Fair at GCMC2009 in November in Bethesda. 7.Obtain trade association sponsorship for 2011 events. 8.Execute facility contracts for all conferences through June Research and test VTC for conference sessions. Assess results and, if desired, develop plan for VTC adoption in future conferences.

Annual Operating Plan Publications 1.Publish Contract Management magazine monthly, and conduct a readership survey. 2.Publish Journal of Contract Management in e-book form, with 500 paperback copies. 3.Publish the Resource Guide, with expanded expert directory. 4.Publish Risk Management book. 5.Publish standards in appropriate media. 6.Publish CM News e-newsletter twice monthly. 7.Maintain NCMA’s websites, publish news updates daily, implement members-only content service, and implement business intelligence.

Annual Operating Plan Component Relations 1.Implement “Virtual Chapter” and “Chapter Lite” plans. 2.Redesign Communities of Practice (CoPs) program. 3.Implement online directories for EAC, Fellows, Speakers, Experts, and Mentors. 4.Publish monthly e-newsletters for Fellows, Students, Chapters and EAC. 5.Conduct Leadership Summit in Denver in July. 6.Conduct Mid-Year Leadership Conference in January in Las Vegas. 7.Conduct EAC meetings, with teleconferencing, at ADC2009, GCMC2009 and ADC2010 conferences. 8.Conduct Fellows meeting at World Congress Conduct General Membership Meeting at ADC Conduct awards and honors program. –Obtain sponsors for Macfarlan awards.

Annual Operating Plan Advertising 1.Obtain sponsorship for Journal in conjunction with sponsorship for the Macfarlan awards program. 2.Sell job ads on CMjobs.com website. 3.Sell print ads in Resource Guide and CM magazine. 4.Sell web ads on NCMA’s website. 5.Sell ads in NCMA’s e-newsletters. 6.Sell corporate memberships and educational partnerships. 7.Sell exhibits and sponsorships for ADC2009 in Denver, GCMC2009 in Bethesda, ADC2010 in San Diego, and WC2010 in Ft. Lauderdale.

Annual Operating Plan Governance 1.Conduct Board of Directors Meetings and Committee Meetings at ADC2009 in July in Denver, at GCMC 2009 in November in Bethesda, at Mid-Year Leadership Summit in January in Las Vegas, and at ADC2010 in March in San Diego. 2.Conduct National Elections in February Conduct Board Orientation webinar in June Support committee activities.

Financial Report Update THROUGH May 31, 2009 YTD ACTUAL YTD HISTORY YTD BUDGET Revenue Membership 1,690,0581,544,0071,680,673 Education 695,113828,808824,838 Advertising 1,311,5531,438,5041,352,289 Certification 105,13662,661100,195 Meetings 1,889,1741,757,0871,744,970 Total Revenue 5,693,8355,633,5425,814,040 1% increase over last year

Financial Report Update THROUGH May 31, 2009 YTD ACTUAL YTD HISTORY YTD BUDGET Summary Revenues 5,693,8355,633,5425,814,040 Expenses 5,687,1135,378,0655,704,487 Net from Operations 6,722255,477109,553 Variance from budget 2.0% unfavorable variance in revenue 0.3% favorable variance in expenses