FORESTUR: “Tailored training for professionals in the rural tourist sector” ES/06/B/F/PP WORK PLAN REVISION Budapest, June 2007

1 WORK PROGRAMME WP 1 - ANALYSIS OF NEEDS - 01/10/ /02/2007 WP 2 - DESIGN OF THE TRAINING CONTENT AND ADAPTATION OF THE FENICIA METHODOLOGY 01/03/07 – 30/09/07 WP 3 - PILOT TEST OF THE METHODOLOGY 01/10/07 – 31/03/08 WP 4 - WRITING & EDITION OF THE SUPPORT GUIDEBOOKS 01/04/08 – 30/09/08 WP 5 - DESIGN & IMPLEMENTATION OF THE PROJECT VALORISATION/SUSTAINABILITY STRATEGY 01/10/06 – 30/09/08 WP 6 - DESIGN & IMPLEMENTATION OF THE QUALITY MANAGEMENT PLAN - 01/10/06 – 30/09/08 ** See a Gannt chart in your project folder.

2 SPECIFIC AIMS OF THE PROJECT As was written in the application form, the specific aims of the project are: To identify/determine specific training weaknesses among professionals in the different rural areas involved in the project To design tailor−made training (pedagogical methodology and content) that meets the specific needs of the target groups involved in the project. Whereas the methodology will be the same for every participating country, the content will be different in every country, given that the aim of the project is to adapt training to the existing needs in different countries To adapt the methodology developed in the project LdV FENICIA (see section 10) which is suitable for use in the framework of eLearning, based on social interaction and collaborative learning To carry out a pilot courses of the training approach in each member country. Training that progressively incorporates the use of new technologies (face−to−face, blended, on−line)

3 SPECIFIC AIMS OF THE PROJECT To provide tourism professionals with access to specialized training in remote areas To raise awareness among professionals in rural areas of the potential of training as a tool for business management improvement To promote the use of new technologies among rural tourism businesses To raise awareness among professionals in the tourism sector in relation to the importance of offering quality client−oriented services, as an important competitive advantage To improve the basic language skills of those professionals To provide local and regional authorities with a training methodology applicable to tourism businesses in their rural areas.

4 WP 2 – DESIGN TRAINING CONTENT Objective of this WP: Design of the training methodology and design of the ICT tools (website & training platform) Agreements concerning training modules: 1)Three common modules. Responsibilities: - ICT: PIXEL - BUSINESS MANAGEMENT: CIDAf - CUSTOMER CARE: EUROPROFESSIONAL - FLORIDA is responsible of creating the prototype of the training modules as well as the coordination of the contents and the methodology 2) One specific module in each country ¿?

5 WP 2 – DECISIONS TO BE TAKEN 1)Number of hours for the training modules 2)Specific module in each country ¿? 3)Deadline to finish the common training modules (TM) in English: End of July 07 4)Deadline to translate the TM from English into Hungarian/ Italian/ Romanian & Spanish : 21 th September 07 5)Edition of training materials: 28 th September 07 6)Dates for the next meeting in Florence. 23th to 27 January 2008 ** Activities to recruit the trainees & dissemination activities

6 WP 3 – PILOT TEST PERIOD Period: 01/10/2007 – 31/03/2008 Objective: To carry out a pilot test of the training designed in all the partner countries / To carry out the training activities thus gradually integrating the use of ICT (traditional, blend and on-line/distance learning) Activities: 1) Start-up of the on-line training platform. 2) International training activities (in English) 3) Development of the training activities in the different geographical areas (in each country language) 4) Implementation of the project website and use of the platform. THIRD PARTNERSHIP MEETING Place: Florence (IT)

7 WP 3 – DECISIONS TO BE TAKEN 1) When can we start to teach the training modules in each country: Italy: October-November Hungary: October Romania: October Spain: October 2) Deadlines to work on the contents. Agreement with the calendar presented. 2) How to improve the website THIRD PARTNERSHIP MEETING Place: Florence (IT)