Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments”

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Presentation transcript:

Disability Discrimination Act 2005 The DDA gives disabled people the right of access to everyday services Providers have to make “reasonable adjustments” to the way they deliver their services so that disabled people can use them

How does Travel Stop conform to the DDA? Reasonable adjustment Ramp at entrance Large door

Visibility of products Brochure display Visible Accessible

Waiting area Seats provided Desks at wheelchair height

Hearing impaired Induction loop Able to make enquiries and book By By telephone

Visually impaired Large format brochures Print from tour operator in large font