Learning Resource Center Learning Resource Center Carolyn C. Oakley, Director

Review of

Exciting and Frustrating It’s been an exciting year for the LRC as well as a frustrating year.

Exciting Exciting because we have been busy planning for the move into the new addition to the LRC facility and the new LRC at the North Campus.

Frustrating Frustrating because of continued budget cuts in the book budget by the state and the failure of the new library system chosen by the state to work for us.

Exciting But more exciting because of CFCC’s continued support of the LRC book budget with an additional $99,000 in book funds this year and $40,000 to allow us to join a new community college library consortium and go back to a newer version of our old Dynix system – Horizon by epixtech.

You’ll be hearing a lot more about this system this summer as we complete our conversion and are able to offer many new services for you and our students.

Mission The mission of the LRC is to support the mission of the college and to enhance the teaching/learning process through provision of adequate, up-to-date resource collections in formats consistent with prevailing technologies; provision of access to the collections of other libraries; to promote user- directed electronic database searching; to provide instruction in the use of resources to enable users to function in an information-driven society; and to promote life-long learning opportunities.

Customers Our customers are our students, faculty, staff and the citizens of New Hanover and Pender counties.

The Learning Resource Center is divided into four service units: Reference services – Billie Mann Circulation services – Debbra Michaels Technical Services – Deanna Lewis Media Center services – William Crawford

Planning Bi-weekly staff meetings within each section Monthly meetings with Director and section managers Departmental meetings each semester

Evaluation Comprehensive biannual faculty/staff and student surveys Graduate survey annually Faculty/Staff survey of CFCC Support Service annually

NCCCS Performance Measures The NCCCS Performance Measure that deals with LRC services is the percentage of college LRCs meeting the ACRL Standards for Community, Junior, and Technical College Learning Resource Programs.

N C Community College LRCs are ranked by FTE and then by rank for each standard: Below Standard Minimal Level Excellent Level

Standards used by NCCCS to rank LRCs: Number of book titles Number of serial subscriptions Expenditures per FTE minus salaries Number of library staff Square footage

PERFORMANCE MEASURES ACRL RANK BOOKSSERIALSEXPSTAFFSQ.FT. EXCELLENT 85, % 2433,211 MINIMUM 60, % 1522,140 CFCC 33, % 1318,212

This year, as in years past, the LRC staff will continue with its annual activities that assure the LRC is relevant, current, proactive and continues to support the mission of the college.

Among these services are: Collection development for books, serials, audiovisual materials and equipment Weeding of collection Conversion from Dewey to LC Provision of excellent LRC services

Our efforts directly affect all divisions of the college and our efforts by a deeply committed staff are limited only by the confines of time, space and finances.

LRC Goals for

Goals:.Equip and open the bibliographic instruction classroom, technology training center, television studio and graphics facilities on the Downtown Campus LRC. Provide and train staff to operate the new facilities and new services offered at the Downtown and North campuses. Complete planning and purchase learning resources for an “Opening Day Collection” for the North Campus LRC

Equip and open the bibliographic instruction classroom, technology training center, television studio and graphics facilities on the Downtown Campus LRC. Order Equipment at Equipment Budget Hearing in August, 2001(?) to equip the new bibliographic instruction classroom, technology training center, television studio, and the graphics department.. Open the television studio and the graphics department for Fall, Begin a program of video production, classroom videotaping, and archival videography for the entire campus. Open the bibliographic instruction classroom and technology training center in Spring, Move all LRC tours and instruction to the BI classroom. Relocate existing technology training center from Business Services and widely expand the training offerings for faculty and staff of the college.

LRC Addition to be opened Fall Semester, 2001

Provide and train staff to operate the new facilities and new services offered at the Downtown and North campuses Hire Television/Video Technician in Spring, 2002 to operate the television studio and begin a program of local video production. Evaluate the feasibility of providing streaming video to all buildings at Main Campus, North Campus, and the satellite campuses at Burgaw and Hampstead. Hire a collection development librarian to coordinate the efforts to provide an “Opening Day Collection” for the North Campus LRC in Fall, Evaluate personnel needed to operate the North Campus LRC. Budget restraints and number of staff hired will determine hours of operation.

LRC Renovation to be opened Spring Semester, 2002

Complete planning and purchase learning resources for an “Opening Day Collection” for the North Campus LRC Select an “ Opening Day Collection” for the reference section of the North Campus Library. Order a general reference book collection – $42,000. Receive and process reference book collection. Select books from existing book collection to be moved to North Campus LRC. Order new books needed to fill in gaps in collections being moved to North Campus LRC. Select all other materials to be part of North Campus LRC collection. (Serials, Audiovisual Resources, and Electronic Databases). Process all new materials to go to North Campus LRC. Set up new library collection in Horizon library system, pull all titles to be moved to North Campus LRC, and physically change all book labels to reflect “North Campus Collection”.

North Campus LRC to be opened Fall Semester, 2002