TCS Internal Use Only Grass-root Applications Potential approach for E-Gov Elitex – 2005 April 26,2005,New Delhi Tanmoy Chakrabarty TCS Limited

TCS Internal Use Only Ground level  Evolving but disparate IT Infrastructure  Fragmented Deployment of E-Gov Applications ( piece meal & pilots )  Emerging Standards for E-Gov Applications in India  Largely Manual Governmental Processes  Lack of Computer Awareness  Challenges of Geographical Spread  Multifarious User Groups  Isolated decision making on IT

TCS Internal Use Only India – A Continent States & UT35 Districts593 Sub Districts5470 Villages638,588 Cities (1 million+)27 Cultivators85 (M) 41 (F) Agriculture Labour57 (M) 49 (F) Household Industrial Labour 8 (M) 8 (F) Others123 (M) 27 (F) Literate336 (M) 224 (F) NNumber in millions; Male, Female Census, 2001

TCS Internal Use Only E-Gov – a potential approach  Consolidate Data Communication Network  Approach for Integrating E-Gov Applications  Implement “India Portal”  Comprehensive Registration of Citizens  Integrate E-Gov Applications into “India Portal”  Common Data Model for Governments  Enable “Less-Paper” Office  Implement “Single Window” Citizen Interface  Promote Electronic Interface with Citizens

TCS Internal Use Only IT Infrastructure - India NET  Design and deploy a fault-resilient network for: 35 States 600 Districts 6000 Sub-Districts  Shared Infrastructure for Governments  Capable for supporting all Mission Mode Projects  Implement other infrastructures Data Centres Infrastructure Management System Data Security Disaster Recovery

TCS Internal Use Only Enterprise Application Integration  Common Framework for Integrating Applications  Enhance Existing Applications, where needed  Build Integration Layer in all applications  Central Group to Enforce Standards  Integrate with “India Portal”

TCS Internal Use Only Implement India Portal - India ONE  Design “Single Window” for G2B/G2C Applications  Unified Processes Across Central/State Governments  Integrate Departmental Applications into “India Portal”  Versatile User Interface Regional Languages Interface for Physically-Challenged Citizens Innovative Delivery Channels

TCS Internal Use Only Registration of Citizens  Identify Targeted Beneficiary for E-Gov Services  Single ID for Citizens  Capture of Authentic Citizen-Centric Data  Creation of Citizen Data Hub to Serve Citizen- Centric Departments: Election Commission Passports Immigration Controls Public Distribution System G2C Services Suite

TCS Internal Use Only Integration into “ India One ”  Citizen to View Government as One Entity  Department Applications Integrated into India Portal  “Service Oriented” Focus, as against “Activity Centric”  Enhance Access to Government Services  Promote Private Participation in Service Delivery

TCS Internal Use Only Automation of Governmental Workflows  Integrate Workflows Across Government Entities  Standardized Data Model Across Government Entities  Use of Electronic Documents Convert Existing Paper Documents into Electronic Format Propagate usage of Electronic Forms  Promote Electronic Submission of Documents Provide Incentives Mandate Use of Electronic Services

TCS Internal Use Only Proposed E-Gov Architecture – India

TCS Internal Use Only In Summary Shift paradigm from “ start small, scale up Shift paradigm from “ start small, scale up fast “ to “ “ fast “ to “ Think big,deploy Country wide “ Two Country wide common initiatives Two Country wide common initiatives India NET India NET India ONE India ONE Promote PPP for such initiatives Promote PPP for such initiatives Bring the true benefits of IT to the common Bring the true benefits of IT to the common man man Thank you for your attention. Mail :- Call :