BizPaL for Alberta Municipalities

Agenda BizPaL – what it is, how it works Governance Value for Business and Government Municipality engagement Current project status How to get started

What is BizPaL? BizPaL is an online web service that provides Canadian businesses with customized information on permit and licence requirements for all levels of government. Initiated and developed by Industry Canada in 2003 with three pilot jurisdictions: Whitehorse, Yukon Kamloops, B.C. Halton, Ontario Currently in use in many municipalities across the country.

Governance Partnership is managed by a Steering Committee of cross- jurisdictional partners. Service Alberta and the City of Edmonton have seats on the Steering Committee. Participating provinces are responsible for: soliciting municipality participation and guiding implementation projects paying the software licence fees

Value for Business Saves time and money: Manual search for information takes at least 6 hours – BizPaL takes 5 to 30 minutes Information is available from a single source Seamlessly re-directs users to the P & L issuers Makes regulatory compliance with all levels of government easier Available 24/7 Streamlines new business growth: Improves a process that is time consuming and prone to errors

Value for Government Establishes a complete and consistent information repository Moves business clients to a less expensive service channel Average costs to deliver public sector services: $ 37 for in person $ 19 for mail in $ 10 per telephone call Under 30¢ for internet transaction Provides call center and counter staff with easily accessible, accurate and standardized tools Enhances regulatory compliance Supports red tape reduction initiatives Provides opportunities harmonize processes and regulations between governments

Municipality Engagement Implementation steps Secure executive buy in Communication template materials provided Gather and map the data Requires your permit and licence experts Select technical option Train staff to enter data Enter data and test the system Launch Ongoing participation Keep the information current Provide input on future system enhancements Identify potential service efficiencies

Current Status Launched the City of Edmonton Feb 1/08 Currently working with interested municipalities Calgary, Airdrie, and 8 others Municipality promotion program to begin later this year Information website provides more detailed information

How to get started See information website for more detailed information Send an to

Manual Demonstration

Step 1 – Select Location

Step 2 – Select Business Category

Step 3 – Answer Questions

Step 4 – See Results