Corporate Overview

What we do Zest4 are one of the UK’s leading providers of Unified Communications business solutions. Form Strategic Partnerships with Industry Leaders. Supply a comprehensive Unified Communications Product Portfolio. Deliver a 1st Class Channel Support, Training & Remuneration Programmes. Develop Flexible Partnership Models. Provide flexible and friendly solutions and support.

Who are we? Zest4 boasts a number of familiar faces from the award- winning Yes Telecom formula Directors, Channel Sales and Billing Teams all have long established working history Zest4 established to fill a gap in providing a channel model offering true support, flexibility and honesty

Mobile Voice Mobile Data Machine 2 Machine (M2M) Horizon Solution ADSL & Fibre Connectivity Fixed Line Services Mobile Voice Mobile Data ADSL & Fibre Connectivity Horizon Endpoint Devices Microsoft Lync Integration Horizon Endpoint Devices Microsoft Lync Integration Microsoft Office 365 Microsoft Lync 2013 Cloud Services Best-of-breed partners

Zest4 Partner Programme By applying to become a Zest4 Partner you have opened your potential to grow your business and enjoy increased success through your partnership with us. Marketing Support to drive new business opportunities with targeted campaigns Sales, Technical and Support Training assisting your teams to identify, win, deliver and support Unified Communication solutions Variety of Partnership Models – You bill, we bill, we dual- brand bill… you decide. Pre and Post Sales Support from experienced and committed sales and product specialist teams. No targets, accurate commissions and twice-monthly payments.

We have a partnership model to suit anything from a basic start-up all the way up to a large-scale business. Partnership models IntroducerDealerReseller Finder’s Fee New Revenue Stream Low Touch Ongoing Commission Sales Support Zest4 will bill, manage and own customers Fully White-Labelled Service Wholesale Pricing Partner bills, manages and owns customers Flexibility

Partner Tiers Affinity PartnerIntroducer PartnerAssisted Partner Accredited Dealer Partner Accredited Reseller Partner Zest4 Partner Boarding & Enablement Programme Yes Yes – Advanced Identify opportunities Affinity PartnerIntroducer Assisted PartnerAccredited PartnerReseller Qualify opportunities Affinity Partner & Zest4Introducer & Zest4Assisted Partner & Zest4Accredited PartnerReseller Establish customer requirement Affinity Partner & Zest4Introducer & Zest4Assisted Partner & Zest4Accredited PartnerReseller Customer meetings Zest4 (Partner may attend) Zest4 (partner may attend) Assisted Partner & Zest4 Accredited Partner (Zest4 support available when required) Reseller (Zest4 support available when required) Building solution and proposal Zest4 (Partner & Zest4 Dual-branded) Zest4Assisted Partner & Zest4 Accredited Partner (Zest4 support available when required) Reseller (Zest4 support available when required) Closing sale Zest4 Assisted Partner Accredited Partner (Zest4 support available when required) Reseller (Zest4 support available when required) Solution deployment Zest4 Assisted Partner (with Zest4 support) PartnerReseller Billing & Customer Management Zest4 Dual-branded Zest4 invoice & collect Reseller Commission One-off bonus or % of revenue Revenue share + bonuses

Zest4 Partner Portal The Zest4 Partner Portal has been designed by partners, for partners to ensure ease of doing business. Features include: E-Contract for new connections Self Care – SIM changes, tariff changes, bars Sale Tools Kit Marketing materials The Zest4 partner portal cuts your paperwork and administration time and enables you to track orders and requests.

Sales support Implementation Support Scoping of opportunities Solution Building Commercial Flexibility Proposal Building Sales Meeting Support Scoping of Opportunities Solution Building Commercial Flexibility Proposal building Sales Meeting Support Implementation Support

Sales support Zest4 partners have access to our specialist sales team, all of whom have years of experience in the telecommunications industry. We are committed to answering any questions you might have about Zest4 products and services. Rob Foster Head of Channel Sales I can help you with becoming a new partner, understanding our business strategy and how Zest can help yours, understanding our product set & benefits, commercials and sales Jon Reynolds Channel Sales Specialist I can help you with new business requests, supporting on mobile products offered, bespoke deal building, tariff discounts and extra funding requests Keith McBride Head of Hosted I can help you with enabling you & your teams to sell, market and support our expanding hosted solutions portfolio. Adding value to your current proposition and revenue to your bottom line

The Zest4 Marketing programme supports partners to: Build bespoke marketing campaigns and strategies Provide coaching in delivery of marketing plan and social media Access marketing collateral, templates, how to guides Provide support throughout marketing campaigns to guarantee ROI Marketing support Zest4 understand that partners often don’t have a dedicated resource for marketing, but do want to increase activity and revenue through marketing activity.

Operational support Zest4 partners have access to our in-house and highly responsive support team to provide ordering, provisioning and technical support. Our commitment to you is to deliver the correct information, at the right time to both you and your customers. Nicola Bryan Head of Operations & Billing I can help you with escalation for business as usual issues and billing and invoicing queries Dave Carroll Partner Care Specialist (Mobile) I can help you with in-life requests, network actions, requests and queries. Tariff information and support. Partner on-boarding. Stock requests Andre Fazelynia First Line Partner Care I can help you with Network actions, enquiries and requests for mobile. Connectivity and speed checks and tariff information for fixed, data and hosted products Richard Sheldon Partner Care Specialist – Fixed, Data & Hosted I can help you with fixed, data and hosted queries. Bill analysis. Solution building. General support Benjamin Dehghan Operations & Billing Executive I can help you with any questions regarding mobile connections, porting faults, in life network changes, billing queries, escalated billing investigation, CDR's, LDR's, Reports

Some of the benefits: Partners have access to our dedicated training and development team as part of our partner programme. Encouraged to add additional products with our support. Defining training needs and building bespoke programmes. Various training methods Ongoing training support on new products and as your team grows. Training Academy To become a true UC provider means a commitment to training and development of your teams in order to realise potential additional revenue.

Want to know more? Keith McBride Head of Hosted Solutions