Spring Convention 2007 “ We Create Leaders” Workshop The Successful Club Series Ron Chen, ATM-B, CL Sparkle Toastmasters Club Taipei, Taiwan, April 22, 2007

What is Successful? Having succeeded or being marked by a favorable outcome To be overcome all the competitions and becomes the only one in the market.

How to be successful? To be successful do not take power of one, but it takes a dedicated team behind every successful result. To be successful requires members' encouragement, and also leaders’ encouragement, so to be successful is a team effort. Toastmasters help Toastmasters success.

What is Quality? An essential and distinguishing attribute of something or someone High social status; "a club of quality" "a quality club meeting"

The quality of club meetings Ways to seek out vital new members Exercise powers of persuasion and closing the sale Creating and maintaining a healthy environment To involve everyone at every meeting roles

The quality of club meetings Evaluation to motivate Opportunities in addition to regular To explain promote and achieve DCP The TM educational program

The quality of club meetings A mentoring program To recognize and deal with critical situations Asking coach to help a struggling club And more …

Successful Club vs. Leaders Quality Meeting Successful Club Competent Leader

Panel Members 1. Eric Lee “Creating the Best Club Climate” 2. Eveline Tang “Going Beyond Our Club” 3. Brenda Chen “ The Toastmasters Education Program ”

Panel Speaker #1 “Creating the Best Club Climate” Successful Club Series Eric Lee, CTM Treasurer YWCA Toastmasters Club Taipei, Taiwan, April 22 nd 2007

Creating the Best Club Climate

Ah.. I’m Shin-Chan. 5 years old…

How do you show our passion?

1. Set a Good Example for him Arrive prepared and on time. Offer to help and be supportive. Volunteer for committees and officers.

2.Roll out the Welcome Mat to him Greet each guest in a friendly fashion. Talk with them. Invite them to join.

~Wait for me.~ Installation Ceremony

3. Show Members that We Care Volunteer to serve as a mentor. Pay attention to continuing members. Be considerate. Give excellent evaluations. Recognize achievements. Foster friendship.

English speaking Skills Communication Skills (Basic Key) Leadership Skills (Session master & Officers) Better

WWW Policy for a good club’s climate Well-prepared and supportive. Welcome him and show your passion. We care about him.

Q & A 隔壁的大叔, 你會說日語 嗎 ?

Panel Speaker #2 “Going Beyond Our Club” Successful Club Series Eveline Tang, ATM-B, CL President of YWCA Toastmasters Club Taipei, Taiwan, April 22 nd, 2007

What can help us stretch our Toastmasters abilities?

Aside from everyday interactions, you may be seeking other ways to encourage and improve your Toastmasters skills. You’ll be glad to know that a variety of Toastmasters activities exist beyond our Club, all designed to help us stretch our speaking abilities and become more effective leaders.

1. Speech Contests Contestant Master of ceremonies Judge Counters Timers Sergeants at Arms Audience members

2. Beyond serving as a Club officer, leadership opportunities can occur at… Area level Division level District level Board of Directors Conferences

3. At District and Regional conferences and the International Convention, you can benefit from… Seminars Speech contests Toastmasters camaraderie

Build relationship/skills when you meet new people. Develop your self-confidence when you meet a new Toastmaster and they accept you without hesitations. Have fun while learning and experiencing something new!

Step out of your club once every new season… Attend a nearby club Attend Club Officer Trainings in the summer and winter Attend Fall and Spring Conventions Attend an Area or Division speech contest See the District 67 calendar and the District 67 website for many more opportunities throughout the year!

Step out of your club… Step out of your comfort zone!

Panel Speaker #3 “ The Toastmasters Education Program ” Successful Club Series Brenda Chen, ATM-B Vice President Education Prestige Toastmasters Club Taipei, Taiwan, April 22 nd, 2007

New Recognition System for Toastmasters International Communication and Leadership Tracks

Toastmasters International is strengthening its leadership training and making all educational designations in the communication and leadership tracks clearer and more meaningful. Improvements begin in 2006 and include:

A new manual on leadership and a new leadership award. Ten-project Competent Leadership manual can be completed while serving in club meeting roles. Manual available in January 2006 Those completing manual receive new Competent Leader award Members may apply for new award in July 2006

New titles for existing leadership awards becomes award New AL Bronze requires completion of new leadership manual Current Competent Leader Advanced Leader Bronze Current Advanced Leader Advanced Leader Silver

New titles for Communication Track Awards becomes Advanced Toastmaster Bronze Competent Communicator Competent Toastmaster Advanced Communicator Bronze Advanced Toastmaster Silver Advanced Communicator Silver Advanced Communicator Gold Advanced Toastmaster Gold

New Titles for Manuals becomes become Communication and Leadership Program manual Competent Communication manual Advanced Communication and Leadership Program manuals Advanced Communication manuals

Distinguished Toastmaster Requirements Member must have Advanced Communicator Gold (or current Advanced Toastmaster Gold) AND Advanced Leader Silver (or current Advanced Leader) awards

New Communication and Leadership Tracks

Spring Convention 2007 “ We Create Leaders” Workshop The Successful Club Series Q & A Session

Spring Convention 2007 The Leadership Excellence Series “ We Create Leaders” Victoria Wang, CC, CL Vice President Education Chinatrust Toastmasters Club Taipei, Taiwan, April 22, 2007

What is leadership? “Leadership is the process of influencing the behavior of other people toward group goals in a way that fully respects their freedom."

Why do we need leadership? Progress can only occur when individuals take leadership roles to solve problems, fulfill a need or correct and injustice.

Can anyone be a leader? Leadership abilities are not inherited. Like communication skills, leadership is learned and shaped through experience.

Leadership Panel Members 1. Sophia Lai “Service and Leadership” 2. Albert Tsou “Goal Setting and Planning” 3. Tom Ashby “Building A Team”

Panel Speaker #1 “Service and Leadership” Leadership Excellence Series Sophia Lai, CC Vice President Education Ta Ren Toastmasters Club Taipei, Taiwan, April 22 nd 2007

Service and Leadership Ineffective style Authoritarian Leadership Effective style Team Leadership

Authoritarian Leaders Control everything Make all the decisions Discourage communication Tell people what to do Punish mistakes Discourage growth

Team Leaders Encourage participation Facilitate communication Facilitate problem-solving Tolerate mistakes Help team members grow Persuade

Benefits of Teams Improve the quality of work life Increase productivity Reduce costs Enhance product or service quality Improve the quality of the company or community

Serving the Organization Serve the teams, serve the organization, the teams and organization become better TM Club officers are leaders

VP Education Encourage participation Facilitate communication Facilitate problem-solving Tolerate mistakes Help team members grow Persuade

Successful Leaders Serve the team members and organizations Help organization serve the community Help others learn and grow Create more leaders Team flourishes, everyone benefits

Panel Speaker #2 “Goal Setting and Planning” Leadership Excellence Series Albert Tsou, CC Vice President of Public Relation Neihu Toastmasters Club Taipei, Taiwan, April 22 nd, 2007

Why is A goal setting important 1. A goal tells specifically what you want. 2.Without a goal, people are just fooling around even though he may claim a big dream, never achievable. 3. The difference between having a goal and none is whether the achievement is expectable.

A Goal is: 1. Specific 2. Measurable 3. Action-oriented 4. Realistic 5. Time-bounded

What a goal should be: 1. Realistic: achievable with certain efforts. 2. Specific: it can be clearly judged whether it is achieved. 3. Measurable: Even when not yet achieved, you can identify how much have been done and how much more need to be done. 4. Time bounded: There should be a time table. So you need not to get exhausted in one day and then no progress in another. 5. Action oriented: It does not stop in planning but started from actions.

Examples: goal setting 1. A goal to achieve our TMC to be very nice, charming, popular, efficient club with many new members increase. 2. A goal to make our TMC to achieve 9 points in DPC performance. before Jun. 31, 2007.

Who should participate 1. Leader in particular activity 2. Team members Participation increase commitment to goal, and responsibility to it.

Anticipation of what may encounter 1. Problems 2. Any interference 3. Alternative or solutions 4. Never easily give up

Why a planning is important 1. It makes the goal expectable 2. The progress controllable 3. All resources can be allocated. 4. Participants workload evenly assigned. 5. Ensure objects be achieved.

Planning: Makes leaders more future-oriented Enables leaders too coordinate decisions Reinforces goals Ensures efficient use of resources

How a planning should be 1. Describe a structure to achieve the goal. 2. Including detailed activities as necessary. 3. Time table. 4. Flexible but should not change too often.

The Planning Process: 1. Establish strategies 2. Set a timetable 3. Assign responsibilities 4. Anticipate obstacles 5. Modify as necessary

Panel Speaker #2 “Building a Team” Leadership Excellence Series Tom Ashby Vice President Education Premium Toastmasters Club Taipei, Taiwan, April 22 nd, 2007

What is a team? A team is a group of people who work together to accomplish specific common goals. They share responsibility for their tasks and depend upon one another to achieve their goals.

Organizing the team 1.) Select team members a.) Chemistry & Competency 2. Review goals a.) Targets (Autopilot) b.) Clarity leads to power 3. Establish parameters a.) Size and scope of playing field b.) Budget & Time

Organizing the team 4. Develop a plan a.) Wear your white hats b.) Separate the wheat from the chafe through consensus 5. Assign roles and responsibilities a.) Match responsibility with person’s ability b.) Confirm expectations (WEST)

Organizing the team 6. Establish controls a.) Standards b.) Trust but verify 7.) Build team trust a.) Open and transparent b.) Keep your promises c.) Be an example

Training the team Communication a.) Open with everyone participating b.) Disagreements are okay c.) Work towards consensus 2. Conflict resolution a.) Be quick but don’t rush b.) Get the facts before you act c.) Be fair d.) Social Engineering e.) Appeal to people’s noble side

Training the team 3. Problem solving a.) Give space & allow imperfection b.) Get all brains involved to generate possibilities 4. Effective meetings a.) Have agenda and stick to it b.) Start and end on time c.) Decided on plan of action by the end of the meeting d.) Type up meeting minutes and distribute via

Training the team 5. Organizing 6. Project management Start small to build 3C’s

Spring Convention 2007 “ We Create Leaders” Panel Discussion Q & A Session