Introduction John Quiroz, RN, BA, Program Manager Medical Alert Center & Department Operations Center

ReddiNet Operational Status Poll 2

Objectives To increase familiarity with the Operational Status Assessment Poll Identify the importance of responding to the poll in a timely manner Provide facilities with instructions to complete the Operational Status poll 3

Medical Alert Center MAC is the 24/7 operations & communication branch of the LAC-DHS Department Operations Center MAC Responsibilities during incident: o Gather information from the field, clinics and hospitals to assess system capacity and track incidents during an disaster o Support/coordinate medical and health resource request throughout the County and Region I 4

Assessing the System We use the ReddiNet as a primary communications tool to assess various medical and health resources status of the system Can be used assess staffing, supplies, equipment, pharmacology and damage of a specific facility or the entire system The Operational Status Poll is the starting point for the MAC to quickly assess the overall status of the system Respond to Assessment Poll within 60 min. 5

Assessment Poll 6 Assessment Polls are either developed ahead of time (Operational Status Poll) and saved for future use or created on the fly as needed.

Operational Assessment Poll 7

Operations Status Poll What is your current Service Level? Name of contact person and telephone number? 8 Green-No Surge Normal Operations Yellow-Surge Under Control Orange-Modified Service Black- Impaired Services Red-Limited Service Grey-Unknown

Operational Status Poll Instructions 9 This is how Assessment Polls appear on your ReddiNet terminal. You will receive an alert when they arrive and the MAC will also notify you that you need to respond the Poll. You have 60 minutes from receipt of the poll to answer. This is how Assessment Polls appear on your ReddiNet terminal. You will receive an alert when they arrive and the MAC will also notify you that you need to respond the Poll. You have 60 minutes from receipt of the poll to answer.

Instructions 10 1) To respond to the poll, hi-lite the date on the left side of the page as shown here, and click “Update Answers” 2) Move mouse over “Update Answers” and click here

Instructions 11 Use the scrollbar menu to select Green, Yellow, Orange, Red, Back or Grey. Then select and mouse click “submit”.

Instructions 12 Remember to add contact person and a telephone number under “Comment” to contact you if we have questions.

How we use the data 13

How we use the data 14 The Data from the responses to the Assessment Poll is aggregated at the DHS Department Operations Center. It is then displayed in an easy to reference graph. As the Assessment Polls are updated, so is the data represented here in the DHS Situation Status Screen. The information collected allows the DHS DOC to make informed decisions as to allocation or resources and prioritization of efforts.

Operational Status Assessment Poll 15 Questions ?