Spherion and our Staffing Solutions Spherion and our Staffing Solutions April 28, 2004 MAKING THE Workplace Work BETTER

Agenda  Spherion Overview  What We Heard  Recommended Solutions  Cost Savings Opportunities  Questions/Next Steps

Spherion at a Glance Customers: 7,000, including 85% of Fortune 100 Employees: 310,000 worldwide Geographic Reach:800+ locations/9 countries Founded: 1946 Traded:NYSE: SFN Annual Revenues: $2.1 billion HQ: Fort Lauderdale, FL

Spherion in St. Louis  5 Branch Offices  8 Client On-Premise Locations  112 Full Time Associates  Over 800+ Clients  #1 Largest Staffing Service in St. Louis for Last 3 Years, According to Business Journal’s Book of Lists

Spherion Capabilities Core Competencies Full Range of Staffing and Recruiting Solutions Temporary, temp-to-hire & direct-hire  Administrative and Clerical  Light Industrial Workers  Contact Center/ Customer Service  Professional & Executive Talent Accounting & Finance Legal Engineering & Manufacturing Human Resources Information Technology Sales & Marketing Committed to Delivering the Right Solution!

What We Heard  “The recruiting process is very lengthy”  “Sourcing..sourcing and more sourcing..”  “20/1 hire ratio for executives. 3 to 1 ratio for sales.”  “80% of my time is spent on screening”  “Luck is my recruiting strategy”

Creative Staffing Solutions IVR & IWB Assessment Solution Rapid Workforce Communication Solution SoftVu/TalentVu Technology Solution Talent Answer Recruiting Solution Flexible, Creative Staffing Solutions Through Quality People Backed by Innovative Technology How We Deliver

Employee Selection Process

Traditional Hiring Process Common Problems  Spherion’s IVR assessment pre-screens and behaviorally evaluates candidates for employment opportunities ranging from industrial or clerical jobs to mid- management positions.  Our priority automated and highly intuitive IVR assessment processes measures a variety of professional qualities and values.  Ensure legal compliance  Reduce hiring costs and turnover  Maximize time in face-to-face interviews. This technology can be customized for KV’s use!

TalentVu Video Interviewing How the Application Works Job candidates record a video with TalentVu’s video capture station Spherion career agents use TalentVu to match jobs and videos and distribute videos to hiring managers via Hiring managers view candidate videos at their leisure through a Web browser.

TalentVu Video Interviewing A Proven, Accepted Practice  Standardizes first interview process  EEOC compliant  Utilized by 100s of hiring managers and 1000s of job candidates nationwide

Talent Answer Recruiting Solution  Workforce selection system —Virtual recruiting model —Web-based resources —Immediate “ramp up”  Comprehensive recruiting strategies —Advertising —Technology —Direct sourcing  Customized screening process —Assessment and testing —Background checks and target interviewing  Account Management Profile —Senior human resource professionals —Seasoned recruiters

Next Steps Next Steps