1 CEO Report UWHC Authority Board Donna M. Katen-Bahensky President and CEO February 3, 2010

2 Leadership Updates  Jane Barnett, President and CEO University Health Care, Inc. –Resignation effective 1/1/2010 –Jim Dechene named Interim President and Acting Chief Executive Officer of UHC  Jon Ketzler, MD, Interim Director of TLC and Critical Care

3 Survey Activity  The Joint Commission Point of Service Lab Survey –December 7-11 –25 laboratories and services at 5 locations  College of American Pathologists (CAP) Lab Survey –Two-day comprehensive inspection of laboratory services at CSC, East and West Clinics –CAP is accrediting body for main UWHC Clinical Laboratories

4 Survey Activity - continued  AABB Transfusion Services Survey –Formerly known as the American Association of Blood Banks –Transfusion Services including the Blood Bank, Perioperative Cell Salvage and Apheresis

5 Accreditation  Commission on Accreditation of Rehabilitation Facilities (CARF) three year accreditation of UWHC Inpatient Rehabilitation programs

6 Updates  Mid-December Storm  H1N1 Response  Haiti Response

7 National Recognition  UWHC named a Stage 7 Award winner for highest level of electronic health record adoption

8 National Recognitions  2009 Best-In-Class Awards - eHealth  2009 eHealthcare Leadership Awards  HealthGrades Transplant Excellence Awards –Evaluation of 266 transplant hospitals –UWHC received a Lung Transplant and Liver Transplant Excellence award  Unity Health Insurance – Ranked as a Top 50 Health Plan by US News & World Report –Ranked 44th –Rankings based on clinical quality, member satisfaction and National Committee for Quality Assurance (NCQA) Accreditation

9 National Recognition  2009 Thomson Reuters 100 Top Hospitals: Cardiovascular Benchmarks Award

10 National Recognition  2009 Top 10 Research Advances from American Heart Association –Cellular and Molecular Arrhythmia Research Program, Stem Cell & Regenerative Medicine Center, University of Wisconsin School of Medicine and Public Health

11 Staff Recognition  UW Health Physician Excellence Awards Clinical Practice Excellence Award Winner –Carol Diamond, MD, Associate Professor, Department of Pediatrics, Division of Hematology/Oncology, Medical Director, Pediatric Specialties Clinical Practice Excellence Award Winner – Ellen Hartenbach, MD, Vice Chair of Education and Faculty Development, Department of Obstetrics and Gynecology

12 Staff Recognition  UW Health Physician Excellence Awards Clinical Educator Excellence Award Winner –Beth Potter, MD, Associate Professor, Department of Family Medicine Rising Star Clinical Excellence Award –Nasia Safdar, MD, Assistant Professor, Department of Medicine, Medical Director, UWHC Infection Control

13 Staff Recognition  Mark A. Hamilton, Council of Regents, American College of Healthcare Executives (ACHE)  Shiva Bidar-Sielaff, 2010 City- County Rev. Dr. Martin Luther King Humanitarian Award winner

14 our.uwhealth.org Donations December 2009 summary uwhealth.org donations our.uwhealth.org donations Total$41700 Comparison to 12/2008 $28322  Key communication tool for “external event” benefiting UW Health –Funk out Cancer –Tour De Touchdown –Dare to Dream: Friends of UW Hospital and Clinics Gala 

15 UWHC Holiday Gift Family Service  Resources include: –Counseling & Psychotherapy –Anti-Violence Programs –Older Adult Services –FACE and FACE-Kids: Psycho-educational or mental health group services –Families in Transition –Safe at Home –Alcohol & Other Drug Services –Employee Assistance Program –Consumer Credit Counseling Services