Avaya Single Sign On (SSO) https://sso.avaya.com/idm/avayasso

Applications Covered by SSO Business Partner Portal https://partner.avaya.com ATAC Exchange Place https://collaboration.avaya.com Remote Feature Activation (RFA) https://rfa.avaya.com Customer Self Service http://support.avaya.com Avaya Web Ticketing https://webticketing.avaya.com/ Business Partner facing PRM and other Siebel tools (Use “Quick Links” on the SSO landing page to select more applications)

Access SSO Login Page Launch your browser and navigate to https://sso.avaya.com/idm/avayasso to log on to your SSO profile or register a new account on the login page

Accept Ts&Cs To Register a New Account A Business Partner account is required to access EMEA BP Portal and other BP resources: Click “I Accept” at the bottom of the page

Fill in the Required Registration Details A Business Partner account is required to access EMEA BP Portal and other BP resources: the Link ID number has to be entered in the registration form

Enter your Login ID & Password and access SSO landing page

Manage Your Account Information Use the “My Account” tab to change your password, modify your settings and enroll for SSO protected applications – proceed with ‘next’ / add more

Use the “Profile” tab to change your password Manage Your Profile Use the “Profile” tab to change your password

Use the “Profile” tab to change your password Manage Your Profile (cont’d) Use the “Profile” tab to change your password

Use the “Applications” tab to enroll for Avaya applications Manage Your applications Use the “Applications” tab to enroll for Avaya applications

Enroll for Avaya applications Manage Your Applications (cont’d) Enroll for Avaya applications

Access SSO Protected Applications via Quick Links on the SSO Landing Page