Motivation

Saturday

Motivation The act or process of giving someone a reason for doing something: a force of influence that causes someone to do something. Merriam-Webster

Motivation means Understanding others Creating and maintaining Providing opportunities 1

Understanding others

Abraham Maslow

70% of Americans are living paycheck to paycheck. - American Payroll Association “Getting Paid in America” survey

Survival

Motivators Money Praise Public recognition More responsibility Promotion 2

Money Praise Public recognition More responsibility Promotion

Harry F Harlow

Puzzling Rhesus Monkey Puzzle Monkeys figured out puzzle on their own Solved in under 60 seconds 2/3 of the time No one taught the monkeys No one rewarded the monkeys Rewards caused times to increase

Drew LESS for a SHORTER amount of time Expected Award Unexpected Award No Award Given a certificate & ribbon BEFORE drawing pictures Given a certificate & ribbon AFTER drawing pictures Were given nothing for drawing pictures Drew about the same for the same length of time Drew LESS for a SHORTER amount of time

2009 London School of Economics Analyzed 50 studies of corporate pay for performance plans Financial incentives can result in a negative impact on performance.

Two Types of Tasks Algorithmic Follows a set of instructions down a set path to one conclusion. Heuristic Requires experimentatio n where you have to devise a new solution.

Theresa Amabile Harvard Business School External Rewards work nicely for algorithmic tasks. They are devastating for heuristic tasks.

Two Types of Tasks Algorithmic Follows a set of instructions down a set path to one conclusion. Heuristic Requires experimentatio n where you have to devise a new solution.

McKinsey & Company

2009 London School of Economics Analyzed 50 studies of corporate pay for performance plans Financial incentives can result in a negative impact on performance.

Creating and Maintaining

“People often say motivation doesn’t last “People often say motivation doesn’t last. Neither does bathing – that’s we recommend it daily.” - Zig Ziglar

Rewards Work Best Unexpected After the task is completed Intangible rather than Tangible

Intangible Rewards Positive Feedback is still considered one of the best motivators

Unexpected Don’t reward Everything All the Time Intermittent Conditioning

After the Task is Completed Avoid IF Then Rewards If you do this, then you’ll get this reward Presenting a reward before a task often sends the message the task is unpleasant Use Now That Rewards Now that you have done this, give a reward

Self Determination Theory Three Innate Needs Competence Autonomy Relatedness www.selfdeterminationtheory.org

Encourage team members to use their natural skills. Competence Encourage team members to use their natural skills. 3

Autonomy The state of existing or acting separately from others. 3

Two Types of Tasks Algorithmic Follows a set of instructions down a set path to one conclusion. Heuristic Requires experimentatio n where you have to devise a new solution.

Relatedness Belonging to the same group because of shared of characteristics and qualities. 3

Relatedness “Remember we’re all in this alone.” - Lily Tomlin 3

www.lift.do

Providing opportunities

Do One Thing Select one behavior Chart your progress Make it a habit Repeat

Chart Your Progress

– John Quincy Adams, Sixth U.S. President Conclusion If your actions inspire others to dream more, learn more, do more and become more, you are a leader. – John Quincy Adams, Sixth U.S. President 5