1. ID Karla & Lion Clarence Harris The Art of Recognition

2. It is a rare & high privilege to be in a position to help people understand the differences that they can make, not only in their own lives, but in the lives of others by simply giving of themselves. ~Helen Boosalis

3. Objectives Understanding Volunteer Motivation Compliments & Celebrating Little Achievements High Praise Learn & Experience Volunteer Recognition Methods Have fun!

4. Understanding Motivation Theories of motivation – why do people volunteer? 27 Academic Theories of Motivation Framework of needs that motivate humans Three Theories

5. Maslow’s Hierarchy Of Needs Esteem / Ego Love / Belonging Security / Safety Physical Survival Self Actualization

6. Dogbert’s Hierarchy Make $$$ False hope of advancement Recognition w/o $ Thrill of empowerment Artificial Challenge Coffee, donuts & caffeinated soda

7. Lions Hierarchy of Needs Focus Fun Friends Free Stuff Food

8. McKinsey Survey Three non-cash motivators were as important to or more important to employees than the three highest financial incentives… 1.Praise from immediate managers 2.Attention from leaders 3.Give them a chance to lead a project

9. Types of Recognition Formal Informal

10. Formal Lion of the Year – Club & District Club of the Year - District Membership Keys Sponsor Certificates Melvin Jones Fellowship, Hellen Keller Sight Fellowship, Diabetes Dream Catcher Fellowship Etc.

11. Informal Compliments & Little Celebrations – the focus of the rest of this presentation

12. Everyone needs to feel appreciated, but who gets what?

13. A Perfect Solution Really Big Idea

14. Say Thank You All the Time Lions need to hear THANK YOU all the time – not just once a year!

15. When We Feel Valued… We give our best work We bring out the best in all of us We have happy, proud Lions who stay And we attract new Lions who can Do More Service Projects

16. Compliments & Little Celebrations Encourage Lions who are struggling Help Lions learn new tasks Strengthens relationships Increases your circle of friends Helps you become less cynical

17. What’s Holding You Back? Our brains focus on the negative We are self-absorbed Lions don’t need thanks! We see everything as a competition We are shy We don’t want to appear like a suck-up We assume they already know We don’t know what to say!

18. Create A Culture Of Recognition High Praise = True Motivation The number one reason people leave their jobs is the lack of praise & recognition. ~ Robert Half International Staffing Study

19. Recognition Formula I saw what you did I appreciate it Here’s why it is important Here’s how it makes me feel! Source: Bob Nelson, Ph.d 1501 Ways to Reward Employees

20. Recognition Should Be… As Soon As Sincere As Specific As Personal As Positive As Proactive …as possible! Source: Bob Nelson, Ph.d 1501 Ways to Reward Employees

21. Tips Match it to the person Match it to the achievement Match it to your budget!

22. Practice Compliments & Recognition Schedule a regular time each week/month to write/send thank you notes Get good at seeing behaviors worth celebrating The other half of a compliment is knowing how to “receive” them!

23. Challenge Yourself Compliment 5 different people next week! 1. Loved one 2. Co-worker 3. Long-time Lion 4. New Lion 5. Prospective Lion

24. Create A Culture Of Recognition Be aware of volunteers motivation Supervise positively with thanks & high praise Foster a culture of reward & recognition Recognition…your key to growing & keeping strong, happy & motivated Lions.

25. Some of the richest people in the world are not millionaires...they are volunteers. ~ Energizeinc.com