University of Hawai‘i Distance Learning: Change Agent Ramona Kincaid for Paula Mochida PRDLA/PNC Conference 3 November 2005 Honolulu, Hawai‘i

Brief history at the University of Hawaii 1970s – off-site/on-site instruction 1980s – public access cable television channels of instruction 1990s – interactive television. WASC notice to UH Mānoa to improve library services to distance students online and mixed modes (hybrids)

Activity at UH System Fall classes 4900 registrations 37 programs Fall classes 7200 registrations 50 programs

50 certificates, bachelors, and masters degrees, including: Bachelors Business Administration Elementary Education English Nursing Psychology Social Sciences Masters Education – 4 degrees Information Computer Sciences Music Education Nursing

UH Centers facilitate the delivery of degrees offered by UH campuses to their communities. Between : 667 bachelors and masters degrees were awarded 412 associate degrees were awarded

Planning guidelines Executive Policy [1998] UH Strategic Plans [2002] Expanding access to quality higher education Employ…technology to enhance instructional activities on campus and globally Identify and capitalize on strategic international markets for profit-generating programs (…distance learning…) Distributed Learning Strategic Action Plan [2003]

Distance Learning as Change Agent Self-contained classrooms Campus-based planning Campus-based library programs and services Distributed or global learning UH Systemwide or inter-institutional planning UH Systemwide library services or inter- institutional partnered programs and services

The landscape has flattened

Universal access to: Admission – common application. Financial aid – home campus awards, but applicable at every campus. Academic and student support services, such as LIBRARIES, counseling, proctoring.

Assessment and Accountability Assessment of the quality of teaching and services Use of copyrighted materials Intellectual property ownership and use Acknowledgement of competencies and achievements for tenure and promotion.

Distance Learning as a CATALYST for Change From independent to inter-dependent From power relationships to partnerships From competition to cooperation Sharing mission, program, policies, plans, resources Rethinking roles of administrators, faculty, staff, students AND LIBRARIANS Improving the quality of teaching, learning, and LIBRARY services

Lessons learned Know what and when to centralize and decentralize administration and services Coordinate and collaborate for efficiency, and effectiveness Plan and budget for success and growth Look at consumer habits and expectations Be flexible and adaptable

Useful resources Good Practices for Electronically Offered Degree and Certificate Programs Statement of Commitment by the Regional Commissions for the Evaluation of Electronically Offered Degree and Certificate Programs. resource.htm

Recommended books Bates, A.W. and Gary Poole. Effective Teaching with Technology in Higher Education. San Francisco: Jossey-Bass, Friedman, Thomas. The World is Flat: a Brief History of the Twenty-First Century. New York: Farrar, Straus and Giroux, 2005.