1. MCCVLC Distance Learning Administrators Survey Results & Discussion

2. Who All 21 submissions were community colleges Based on 2008-2009 ASC grouping: – Group 1: 8 submissions (10 possible) – Group 2: 6 submissions (7 possible) – Group 3: 5 submissions (8 possible) – Group 4: 2 submissions (3 possible)

3. Organization Structure Reporting Line – Group 1: 50% report to Academic Administrator; 38% report to Non-academic Administrator; 12% report to President – Group 2: 50% report to Academic Administrator; 50% report to Non-academic Administrator – Group 3: 80% report to Academic Administrator; 20% report to Non-academic Administrator – Group 4: 50% report to Academic Administrator; 50% report to Non-academic Administrator – ITC National Survey: 74% report to Academic Administrator; 6% report directly to President

4. Organizational Structure 2010 In 2010: Centralized – 48%/Decentralized – 19%/Mix – 33% In 2008: Centralized – 48%/Decentralized – 22%/ Mix – 30% In 2006: Centralized – 48%/Decentralized – 26%/ Mix – 26%

5. Program Non-credit offerings: – 48% responded Yes – 66% offer non-credit online offerings – ITC Survey NEW – retaining old online courses – Majority reported holding between 1-3 years – Faculty responsibility after 1 year LMS – looking to switch – Constant at 33% – In line with ITC Survey

6. Program Assessment of course prior to offering – 67% have some assessment – Up from 2006 when 57% did assessment prior to offering Offering online degrees – In 2010 – 38% said yes – In 2006 – 52% said yes – Nationally – 75% offer at least one online degree

7. Program How are decisions made regarding new courses and programs? – 38% - academic/discipline level decision – Only one college uses a strategic plan to guide program & course development decisions Average length to develop a course – 3 – 6 months (38%) Number of courses developed this year – Average is 5.75 – Range from 2 to 20

8. Program Section enrollment caps for online – In 2010, average is 23-25 – In 2006, average was 20 – Nationally – per ITC Survey 27 for Introduction to Math course 25 for Introduction to English Composition course 30 for Introduction to Political Science course

9. Program Services planning to offer in the next year – Online student orientation for distance learning – Student helpdesk & technical support – Campus testing center for online classes – Dedicated faculty training staff – Faculty helpdesk and technical support Nationally – Online counseling and advising services – Online student orientation – Online student organization, Web site & services

10. Program Video streaming – 29% are using video streaming services – Nationally – 74% employ video streaming Digital repositories – 81% are not using Course content development – 100% develop own content and majority also use publisher content

11. Copyright Who is responsible to acquire permission? – Instructor – 15 – Library Staff Support for Distance Learning – 6 – Distance Learning staff – 4 – Academic Department/staff – 2 – Other – IT department - 1

12. Greatest Challenges ChallengeRanking 2010Ranking 2008ITC Ranking 2009 Measuring Quality11 Operating Budget154 Adequate Assessment23 Admin Authority325 Support Staff421 Adequate Student Services562 Org. Acceptance637 Faculty Acceptance746 Student Acceptance8710

13. Faculty Challenges – from ITC Survey – Finding enough faculty to teach online. – Lack of faculty understanding of online teaching pedagogy and best practices. – Our faculty have recently come together in a collective bargaining unit. They have decided that faculty should have control when and how a course should be delivered. This struggle is just now coming to a head.

14. Faculty Teaching Ratios for online course – Full time average – 63% – Nationally – 64% – Part time average – 37% – Nationally – 35% Limiting number of classes taught – 76% do not limit – Nationally – 66% allow for flexibility

15. Faculty Training prior to teaching online – 67% said training was mandatory – Nationally – 60% indicated training was mandatory 70% require more than 8 hours of training 20 % require less than 8 hours of training 10% require exactly 8 hours of training

16. Students Challenges - from ITC survey – Making sure students are prepared to take online classes. – Getting students to read information about distance education classes and understanding there is a basic knowledge of computer skills needed to be successful.

17. Students Are students required to participate in an orientation prior to enrolling in online courses? – 62% responded No (13) – 38% responded Yes (8) Retention – Of those reporting – average retention rate is 67% – Range from 50% to 79% – National – 72%

18. Students Distance Learning Fee – 76% reported collecting additional fee – Range from credit hour/per course/billing contact – $20- $133/course – Nationally – 40% charge additional fee – Minimum - $2.00/credit – Maximum was $80.00/credit Student demand for class offerings – Exceeding current class offering – 86%

19. Library Librarian assigned to distance education courses – 76% responded No Is Librarian part of distance learning team – 62% responded No Does institution follow ACRL’s Standards for Distance Learning Library Services? – 71% responded No

20. Typical Online Program Top Ten List 10. Struggles to obtain understanding, acceptance and support from campus leaders, who often lack direct experience with this method of teaching and learning (sometimes a generational disconnect).

21. Typical Online Program Top Ten List 9. Often leads the institution in dealing with issues of assessment, design, rigor, course quality and learning.

22. Typical Online Program Top Ten List 8.Has become a significant change-agent, prompting increased faculty training and professional development, rethinking how we teach, and providing a catalyst for integrating technology into instruction.

23. Typical Online Program Top Ten List 7. Offers approximately 160 online classes/class sections each semester.

24. Typical Online Program Top Ten List 6.Is under-staffed, working in cramped conditions, and has an inadequate budget.

25. Typical Online Program Top Ten List 5.Reports to the academic side of the institution (dean or above).

26. Typical Online Program Top Ten List 4.Is attracting an increasing number of non- traditional (younger) students.

27. Typical Online Program Top Ten List 3.Increases access to higher education.

28. Typical Online Program Top Ten List 2.Does not offer enough classes to meet student demand.

29. Typical Online Program Top Ten List 1.Is the primary source of enrollment growth for its institution! From the 2009 ITC Survey – Trends in eLearning: Tracking the Impact of eLearning at Community Colleges March 2010