Engaging the Workforce in Key Projects Leadership Symposium April 19, 2011 Linda Whaley, MS, RN, Vice President Clinical Services Amy Stark MSN, RN-BC, Professional Practice Development Coordinator Deb Shriver MSN, RN, CENP, Chief Nurse Executive 1

What is the Pathway To Excellence?  American Nurses Credentialing Center (ANCC)  Designation to promote excellence in nursing and health care  Same organization for Magnet 2

Pathway to Excellence Designation  Substantiates the professional satisfaction of all  Identifies best places to work  Confirms excellence to the public  Creates positive impact on environment, culture, recruitment, and retention 3

Creating Positive Work Places  Hospital award, not a nursing award  Takes all disciplines  It is an interdisciplinary award 4 Work Environment Nursing Satisfaction Values/ Supports Nursing and Other Staff

Create Interdisciplinary Team to Brainstorm Ideas  Public Relations  Great ideas  Know how to promote  Publicize events  Members of Engagement Committees  Employee Engagement  Tied Pathway events to existing employee appreciation celebrations  Interdisciplinary Team Members  Safety/security  Infection prevention  Engage staff in participating and planning  Events  Educational sessions 5

Establish a Timeline as Appropriate  8 months to prepare  8 characters identified in “Theme”  12 standards to cover  Some months combined 2 standards that were similar and education was provided on a schedule 6

 Tie the initiative to something to which staff can relate  Generate enthusiasm  Include many staff  Appeal to sight, sound, taste  Be creative  Make it fun 7

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THE JOURNEYTHE YELLOW BRICK ROAD  Standard 1: Staff have input into decisions that impact their practice  Wicked Witch: Wants the power to make all the decisions 9 Kickoff in October, 2010

THE JOURNEYTHE YELLOW BRICK ROAD  Standard 4: Orientation prepares new staff  Standard 6: Professional development is provided and utilized  Scarecrow: “If I only had a brain…” 10 November, 2010

THE JOURNEYTHE YELLOW BRICK ROAD  Standard 2: The work environment is safe and healthy  Standard 3: Systems are in place to address patient care and practice concerns  Lion: Have the courage to report patient safety concerns 11 December, 2010

THE JOURNEYTHE YELLOW BRICK ROAD  Standard 7: Competitive wages/salaries are in place  Standard 9: A balanced lifestyle is encouraged  Dorothy: “There’s no place like home.” 12 January, 2011

THE JOURNEYTHE YELLOW BRICK ROAD  Standard 11: Managers are competent and accountable  Tin Man: Managers have a heart – are advocates for patients and staff 13 February, 2011

THE JOURNEYTHE YELLOW BRICK ROAD  Standard 5: The CNO is qualified and participates in all levels of the facility  Standard 10: Collaborative interdisciplinary relationships are valued and supported  Glinda: Helps us on our march to excellence 14 March, 2011

THE JOURNEYTHE YELLOW BRICK ROAD  Standard 12: A quality program and evidence- based practices are utilized  Toto: He is with us the entire journey 15 April, 2011

THE JOURNEYTHE YELLOW BRICK ROAD  Standard 8: Staff are recognized for achievements  Wizard: Awards to Scarecrow, Lion, and Tin Man 16 May, 2011

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 Events  Keychain/ light  Mugs 25

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 Staff involvement is essential in achieving Pathway to Excellence designation  Using a fun, familiar theme helps to create excitement  A variety of communication methods is necessary to reach all staff 28

Amy Stark, MSN, RN-BC Professional Practice Development Coordinator Trinity Regional Medical Center Fort Dodge, IA