Iain Sherriff Head of Transportation Smartcard Delivery

Scottish Transport Smartcard Project Initiate Project to deliver Large scale bus ticketing system InteroperableElectronic Concessionary Travel Forward Route NationalMultiModal

Scottish Transport Smartcard Project NIMEC N ational I nteroperable M ultiModal E lectronic C oncessionary Travel Ticket Validation Infrastructure Project

NIMEC MINCE M ultiModal I nteroperable N ational C oncessionary E lectronic

TATTIES T ransport A nd T ravel T icketing I nfrastructure E xclusively 4 S enior citizens NIMEC

NIMEC Opportunities Available Budget Current SmartCard initiatives as a base Common Benefits- national management of generation factors Exploitation of Real-Time Information technology Requirement for audit system Improved apportionment of costs

NIMEC Threats Management of Social Transport demand and capacity Changes to Passenger movement patterns Difficult to implement audit rules Information Ownership Existing Proprietary and Legacy systems Number of concessionary schemes Failure of all parties to engage Availability of an Affordable Transport Standard

NIMEC Key Actors The Minister Scottish Executive* Scottish Transport Authority* Regional Partnerships (existing and new)* SCASC COSLA* Individual Local Authorities Bus Operators/CPT* ITSO* DfT NSCP Smartcard IT/IS providers Software Transaction Clearing Houses Public Transport IT/IS providers ETM/ Bus Hardware and Software Suppliers * Key Partners

NIMEC Policy & Funding Concessionary changes Organisational changes Number of Concessions and definitions Funding Exists…….. …….but for how long? Business Plan and Funding Allocation

NIMEC Geographic Area/ Included Authorities East Coast Corridor Existing Card Issuance ETM Availability

NIMEC Infrastructure Acceptable technology routes to be stated On-Bus Hardware/ Software Back Office Hardware/ Software Clearing House Hardware/ Software Card Technology ETM hardware and software to be procured by Bus Operators As many suppliers as possible As many suppliers as possible

NIMEC Reconciliation & Data Management Back Office Management covers all Data Management and exchange Issues including Transaction Handling Reimbursement Data Ownership Data Analysis Definitions OrganisationProcesses Security Issues

NIMEC Standards ITSODfTSCASCNSCP

NIMEC Operational Impacts Capacity issues Changes to Passenger movement patterns Opportunity exists for improved Capacity Planning Reimbursement Readiness of Suppliers and pinchpoints RTI to give better data Improved service management

NIMEC Scheme Management - Current (Phase 0)

NIMEC Scheme Management - Phase 1

NIMEC Phase 2 - Forward Route. A mechanism is required for subsequent Buy-in by; Smaller coach Companies Legacy Systems Non-East Coast Partners All other Phase1/ Phase 2 Partners

technology can be very useful.. but

don’t get carried away !

WHAT ARE THE ISSUES ? Objectives are not technical Better services to users Better quality of life Better environment Watch the language – Explain things ! Seen to be reliable, accurate, timely and accessible Useful !

explain things !

be accurate

be useful

can cause frustration !

TECHNICAL ISSUES Compatibility – people & machines Open, modular, flexible systems Common standards & protocols The right applications for the right objectives Delivering the right product

TECHNICAL ISSUES Integration must be end to end Many applications are point solutions Solution integration needs a big picture view Good project management is vital Integration has to go beyond transport

GOVERNMENT SUPPORT FOR ITS ITS plays a significant part in Government’s transport vision 10 year plan confirms commitment to encouraging and enabling greater adoption of technology to transport Government recognises crucial role of ITS in delivering their transport vision Urban areas especially important ITS is the glue that holds urban framework together Creation of demonstration projects

... but needs A willingness to work together Across geographic areas Across Local Authorities Across public and private sectors

A willingness to be flexible and accommodating

Determination to deliver quality services

“ Some people see things that are and say why ? I see things that never were and say why not? “ George Bernard Shaw Our New Motto ?