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Future Models of Service Delivery

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Presentation on theme: "Future Models of Service Delivery"— Presentation transcript:

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2 Future Models of Service Delivery
Locally Accessible Services Preventative Approach Community Capacity Building and Co-production Alison White – Acting Head of Service, Adults and Community Care

3 Future Models of Service Delivery Context
Deprivation COMMUNITIES Spending Review Budget Christie Commission Welfare Reform Shared Services Citizen’s Panel Needs PREVENTATIVE SPEND Core business Public sector reorganisation EMPOWERMENT Business Transformation Strategy Midlothian Profile Meeting the Challenge BV2 Audit LOCALISM CHOICE OUTCOMES Census 2011 Fit for purpose Universal Services

4 National Context Cross party and agency commission set up by Scottish Government Recommendations cover the way forward for public services in Scotland in the context of changing demand, financial pressure and evidence of public attitudes towards, and experience of public services Recognising that effective services must be designed with and for people and communities - not delivered 'top down' for administrative convenience Maximising scarce resources by utilising all available resources from the public, private and third sectors, individuals, groups and communities Working closely with individuals and communities to understand their needs, maximise talents and resources, support self reliance, and build resilience Concentrating the efforts of all services on delivering integrated services that deliver results Prioritising preventative measures to reduce demand and lessen inequalities Identifying and targeting the underlying causes of inter-generational deprivation and low aspiration Tightening oversight and accountability of public services, introducing consistent data-gathering and performance comparators, to improve services Driving continuing reform across all public services based on outcomes, improved performance and cost reduction Implementing better long-term strategic planning, including greater transparency around major budget decisions like universal entitlements

5 Working together, shared responsibility
Future Models of Service Delivery Work streams Long term prevention Working together, shared responsibility Local solutions

6 Midlothian Council & Community Planning Partnership Approach
Proactive decision to start to promote Community Capacity Building and Co-production Partnership with JIT and Governance International Model and Definitions Dedicated Time and Action Plan

7 Key Messages Realistic about benefits It is not for everything
Takes time Isn’t for free Good Leadership

8 Our Approach – putting the building blocks in place to grow
Put community capacity building and co-production into current systems Maximising support and income for communities to grow Promote growth in skills, knowledge and confidence Recognise the work which is in place Identify new opportunities

9 Key Achievements Principles and key components are now part of Midlothian Councils service review, service planning and competency framework. The small Kick Start Fund has generated significant interest, which will further grow community capacity building and co- production approaches within Midlothian. 4 governance international training sessions have been held with over 100 staff and partners being trained in community capacity building and co-production. This has significantly increased the awareness of the potential for community capacity building and co-production. 54 individual action plans for taking forward community capacity building and co- production have been written by staff and partners. Approximately 50% of those attending the training developed an action plan for future community capacity building and or co-production work. 31 of the 44 actions in the community capacity building and co-production action plans have been completed % completion rate to date

10 Points for the future Leadership - co-production charter and allocating a Champion. Co-developing appropriate policy areas. Grow skills and confidence Support mechanisms

11 Co-production and Capacity Building in action.....

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