Chapter 9 Developing Employees for Future Success

MGMT 422 – Chapter 9 Employee Development

MGMT 422 – Chapter 9 Training vs. Development

MGMT 422 – Chapter 9 Development for Careers Traditional Career Protean Career

MGMT 422 – Chapter 9 Formal Education Workshops Short courses by consultants or universities University programs Executive MBA programs

MGMT 422 – Chapter 9 Assessment Collecting information and providing feedback to employees Assessment Centers –Multiple raters evaluate employees’ performance on a number of exercises –Typically used to assess managerial potential

MGMT 422 – Chapter 9 Assessment

MGMT 422 – Chapter 9 Job Experiences

MGMT 422 – Chapter 9 Interpersonal Relationships Mentor –An experienced, productive senior employee who helps develop a less experienced employee Coach –A peer or manager who works with an employee to help him or her develop skills

MGMT 422 – Chapter 9 Career Management Process

MGMT 422 – Chapter 9 Succession Planning Identifying and tracking high- potential employees to fill top management positions when they become vacant

MGMT 422 – Chapter 9 Dysfunctional Behavior by Managers Inability to be a team player Arrogance Poor conflict management skills Inability to meet business objectives Inability to adapt to change