27-29 May Global Event on Measuring the Information Society, Geneva EUROSTAT ICT usage surveys Albrecht Wirthmann – Information society statistics

27-29 May Global Event on Measuring the Information Society, Geneva 2 Outline Political Context Legal instruments for data collection Basic characteristics of IS surveys –Enterprises –Households and individuals Further developments and issues

27-29 May Global Event on Measuring the Information Society, Geneva 3 Political Context Renewed Lisbon Strategy of the European Union for economic growth and employment I2010 strategy as successor to eEurope 2005 –Comprehensive strategy for the ICT and media sector –Single European Information Space –Innovation and Investment in ICT research –Inclusive European information society I2010 benchmarking framework (April 2006) –Annual European Information Society progress report

27-29 May Global Event on Measuring the Information Society, Geneva 4 Information Society Statistics Legal basis –Framework Regulation 808/2004 concerning Community Statistics on the Information Society –Annual implementing Regulations, e.g. Commission regulation 847/2007 for the 2008 survey Preparation of annual Regulation –Task force meetings with data users and producers –Agreement at working group meetings –Formal consultation of European Commission Services –Formal consultation of Statistical Programme Committee (Member States of European Union) –Adoption by European Commission as Implementing Regulation

27-29 May Global Event on Measuring the Information Society, Geneva 5 Basic characteristics of IS surveys 2 annual surveys on ICT usage –in enterprises –in households and by individuals Eurostat model questionnaire Methodological manual Definition of transmission format Quality assurance and reporting Statistics are published in reference year Geographical coverage is European Union + EEA

27-29 May Global Event on Measuring the Information Society, Geneva 6 Enterprise survey I2010 core variables –Basic connectivity and ICT adoption Specific modules –Interaction with public administration (e- government) –Skills and digital literacy (2007) –e-Business (2008) –e-Commerce (2009) –Security (2010)

27-29 May Global Event on Measuring the Information Society, Geneva 7 Enterprise survey Scope –Enterprises >= 10 persons employed –NACE section D – K + division 92,93 Sample size – enterprises in 2007 Breakdowns –Classes of economic activity –Size of enterprise (person employed) ca. 65 Variables, 5 background variables

27-29 May Global Event on Measuring the Information Society, Geneva 8 Household survey I2010 core variables –Access and use of computers –Access and use of Internet Specific modules –e-government –Skills and digital literacy (2007) –Advanced services (2008) –E-commerce and trust (2009) –Security (2010)

27-29 May Global Event on Measuring the Information Society, Geneva 9 Household survey Scope –Households, Individuals with age (optional 12-15) Sample size – households in 2007 Social-demographic background variables –Age, gender, educational level, employment situation, occupation, household composition, household income, urbanisation > 140 collection variables + 11 background variables

27-29 May Global Event on Measuring the Information Society, Geneva 10 ICT Usage Surveys 2009 Enterprises –E-Commerce as special module according to i2010 benchmarking framework –Introduction of NACE Rev 2 –Emphasis on e-business and e-commerce –Definition of e-commerce –Additional module on Radio Frequency Identification (RFID) Households / Individuals –E-Commerce and trust as special module according to i2010 benchmarking framework –Transmission of micro-data on voluntary basis

27-29 May Global Event on Measuring the Information Society, Geneva 11 Future Further developments –Successor to i2010 strategy –Amendment of existing framework regulation –Specific Issues Introduction of NACE Rev 2 Inclusion of additional age groups Discussion on e-commerce definition –Collaboration with OECD –Collaboration within Partnership Additional Information at IS section of Eurostat website –

27-29 May Global Event on Measuring the Information Society, Geneva 12 I2010 benchmarking framework (1) Monitoring the European Information Space –Development of broadband Households and enterprises with broadband access Internet access by device –Advanced services Regular Internet users Specific online activities –Security (Special Module) –Impact Indicators on growth of ICT sector

27-29 May Global Event on Measuring the Information Society, Geneva 13 I2010 benchmarking framework (2) Monitoring of Research and Business Innovation –Investment in ICT research –Adoption of ICT by Businesses –Usage of computer, LAN, Intra-, Extranet, Open source operating systems e-Commerce –Enterprises receiving orders or purchasing over computer networks e-Business –Link of internal and external business processes –Use of CRM –e-invoices and e-signatures –Secure transactions

27-29 May Global Event on Measuring the Information Society, Geneva 14 I2010 benchmarking framework (3) Monitoring of Research and Business Innovation –Impact of adoption of ICT by Businesses Investment and expenditures in ICT Productivity impact Employment and skills –Employees with ICT user and ICT specialist skills

27-29 May Global Event on Measuring the Information Society, Geneva 15 I2010 benchmarking framework (4) Monitoring of Inclusion, public services and quality of life –Inclusion Disparity index –Reasons for not having Internet or broadband at home –Place of access to the Internet E-Accessibility Digital Literacy –Public services –E-Government Enterprises and individuals interacting with public authorities via the Internet

27-29 May Global Event on Measuring the Information Society, Geneva 16 I2010 benchmarking framework (5) Specific modules –Households and Individuals Skills and digital literacy (2007) Advanced services (2008) e-Commerce and trust (2009) Security (2010) –Enterprises Skills (2007) e-Business (2008) e-Commerce (2009) Security (2010)