Managed Print Services

MyOffice PrinterServices HardwareSoftwareTonerPartsLabor Consultative Services Level 1 & 2 Help Desk Triage Increase efficiencies and drive down costs within the print environment. A Complete Solution

Case Study: DOW Chemical Reduced the number of devices from 16,000 to 5,500 Increased the employee to device ratio from 3:1 to 9:1 Replaced 8 year old equipment 22% improvement in reliability metrics $21 million net cost savings to the company over 5 years Implemented in 49 countries, 333 sites, and 1,700 buildings Source: “How Dow’s Human Element Tamed the Paper Tiger,” MPS Insights Journal, R. L. Elliott and T. L Kohnert, Photizo Group Case Study

Observe and Analyze Plan and Propose Deploy and Transition Manage and Innovate Our 4-phase Methodology

There are three stages to the analysis: Our analysts work with our customers to define the project’s scope. The analyst will then run a discovery process and gather critical data for the analysis. The analyst will analyze the data to determine areas of opportunity (gap analysis). Observe and Analyze

Data Collection Services (DCS) Downloaded from the internet inside your firewall Creates asset list Provides make, model, and serial number of all printing devices Monthly usage (i.e. page/job volume) Observe and Analyze

Data Collection Services (DCS) Obsolete technology Under or over utilized printers High operating cost printers Waste and redundancy Low productivity devices Observe and Analyze

Data Collection Services (DCS) Printers which are mismatched to applications Rogue purchases Areas to reduce cost Areas to improve productivity Observe and Analyze

Advanced Volume Report

Includes mutual approval of master schedule and comprehensive print policy Recommended strategies for redeployment or replacement Plan and Propose

Onsite pre-deployment activities Coordinate equipment delivery and personnel Verification that all devices and software are correctly installed Testing and approval Point of escalation for emergencies Deploy and Transition

Manage and Innovate Technical View PrintFleet

Single point of accountability for ongoing improvements Proactively identify and resolve issues— before you even know they might exist Manage and Innovate

Oversee ongoing operations monitor your environment’s performance analyze data for trends or issues serve as an intermediary for all your concerns Operate as a critical addition to your staff accountable for understanding your business priorities and continually delivering results Manage and Innovate

Map View PrintFleet

Manage and Innovate Report View PrintFleet

Data Collection Services (DCS) Proactive monitoring of supply levels and service requests Allows just in time order/delivery model No need to stock supplies Eliminates hoarding of supplies Single, monthly invoice by A/P code Our Technology

Supply View PrintFleet

MyPrinterManager.com Permission based, secure website Real time visibility into complete print environment Tracking and trending Moves/adds/changes Our Technology

MyPrinterManager.com Utilization of devices Monitor user behavior Service activity Consumable tracking Our Technology

MyOfficePrinterServices awarded an HP Managed Print Advanced Specialist Accreditation Designation is for partners that have a dedicated managed print services (MPS) practice Able to sell HP imaging and printing hardware HP Accreditation

Understand current business process Evaluate print fleet (DCS) Create asset list: make, model, serial number Explore efficiency gains Look at utilization of print devices Analytics Provide proposal Steps When a Firm Wants to Move Forward

We offer one complete solution Customized offering Initial cost savings out of the gate Streamlined process – Just in Time Delivery Dashboard & report monitoring Consolidated billing Very strong support & service On-going & future optimization Diversity Sustainability Summary/ Benefits

THANK YOU!