CII Board of Advisors Role & Responsibilities October 2, 2014

You are the internal AND external CII Champion! 2

3 The Five BOA Member Responsibilities 1.Direct an internal CII team to review current processes against CII norms. 2.Develop an annual CII execution plan for capital project delivery process improvement. 3.Personal involvement in BOA meetings, Annual Conference, and other CII activities. 4.Nominate personnel for CII committees and research teams. 5.Assure 70% response to CII surveys.

New Member Upon Joining Establish key roles Evaluate existing processes Meet with your team regularly Leading Member Full Engagement Maximum ROI Committee memberships RT Chair/Co-Chair Additional ICs CII role expansion Established Member Develop Annual Execution Plan Project delivery process improvement Implementation Champion Research participation Benchmarking Communities of Practice TIMELINE - BOA Member Responsibilities 3 Years 4

5 #1 – Direct Your Internal CII Team Upon Joining Knowledge Creation Research Knowledge Dissemination Implementation & Professional Development Administrative Groups Board Alternate Additional Board Alternate(s) (optional) Board Advisor Basic Member Implementation Champion Professional Development Coordinator Data Liaison Knowledge Assessment Benchmarking & Metrics Benchmarking Manager Knowledge Management Online Administrator Established Member Benchmarking Project Manager Research Team Member Research Team Member Data Liaison Benchmarking Associate Benchmarking Project Manager Communities of Practice Member Within 1-2 Years Committee Member Leading Member Implementation Champion Professional Development Coordinator Research Team Member Benchmarking Associate Committee Member Communities of Practice Member Committee Member 3 Years or More

6 #2 – Develop an Annual CII Execution Plan Meet with your CII Team regularly –Early in the Year Develop/review/re-evaluate committee/team participation Identify Implementation Plan for one or two practices –Before Spring BOA Meeting Review CII Research Slate and identify those topics that align with areas where your organization has expertise or needs to improve. –After Spring BOA Meeting Nominate your seasoned personnel to share their knowledge – chair/co-chair Nominate your rising stars to develop them – members Before Fall BOA Meeting – Discuss research that would benefit your organization –Before the Annual Conference Determine who is attending – expect BOA Advisor/Alternates and Implementation Champion Determine which sessions you want covered and request a report –At or after the Annual Conference Share learnings & plan new implementation(s)

7 #2 – Develop an Annual CII Execution Plan (continued) Challenge your Implementation Champion(s) Seek ways to implement CII practices and findings. Attend Performance Improvement Workshops (PIW) regularly to learn how to implement CII Best Practices. Challenge your Professional Development Coordinator(s) Actively seek ways to augment current professional development practices and fill gaps in your educational programs. Attend PIWs on topics selected for integration by Implementation Champion or absent in current training resources.

#3 – Attend BOA Meetings – Two per year Fall New Research Topics Generation BOA Votes on Next Year’s Budget BOA Elects Next Year’s Leadership BOA Determines Future CII Activities through Roundtable Participation Standing Committee Reports Guest Speakers 8 Spring New Research Team Creation New CII Chairman’s Objectives BOA Votes on New Research Topics Standing Committee Reports CII Scorecard Guest Speakers

CII Research Cycle Begins with Fall BOA Meeting 9

10 #3 – Other Ways to Get Personally Involved Attend Annual Conference to learn about new research and implementation tools Serve on a new or existing research team Serve as member of a standing committee or research team Champion a research topic and assist in staffing it Serve as a chair or co-chair of a standing committee or research team

11 Standing Committees Leadership (chairs, co-chairs) Nominations solicited in September/October Research Teams Leadership Members Nominations solicited in April/May #4 – Nominate Personnel for Research Teams and Committees Interested in participating? We can find a spot for you at any time of the year! Interested in participating? We can find a spot for you at any time of the year!

12 #5 – Assure 70% Response to CII Surveys “It’s all about the data!” Research Team Process

13 #5 – Assure 70% Response to CII Surveys Research Teams –Project data to develop and validate CII team findings Standing Committees Implementation Strategy Committee –Implementation Research Surveys –Ad hoc Membership –Member Value & Satisfaction Survey Benchmarking & Metrics –CII Safety Survey (annual) –CII Practice Surveys Example survey request letter

Member* receives survey request Distributes survey to internal organization Internal organization completes survey and returns to CII 14 #5 – Survey Response Method – One to Many Member* receives survey request Internal organization survey respondents Internal organization survey respondents CII receives survey responses BOA monitors to ensure responses Examples include: Select Research Team surveys Select Standing Committee surveys Select Ad Hoc surveys *Data Manager (typically)

15 #5 – Survey Response Method – Many to One Examples includes: CII Member Value & Satisfaction surveys which is sent to all individuals involved in CII work CII sends survey request Member survey respondents Member survey respondents CII receives survey responses BOA monitors to ensure responses

Member* receives survey request Distributes survey to internal organization Member* facilitates consensus response for organization Member* returns survey to CII 16 #5 – Survey Response Method – One to One Examples include: CII Safety Survey (annual) Select Research Team surveys *Data Manager (typically) or Safety Data Liaison BOA monitors to ensure responses