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3 DIMENSIONS OF QUALITY ASSURANCE IN HIGHER EDUCATION AND CHALLENGES OF FUTURE

4 SEQUENCE OF PRESENTATION  Introduction  QA systems  Quality assurance in Pakistan  QA system Instrumental approach  Performance evaluation criteria for HEIs  Self Assessment report  Quality Policy  Quality Objectives  Conclusion

5 INTRODUCTION  Quality in education is multifaceted, multidimensional, complex and dynamic positive concept  A discipline to ensure that university standards,processes and procedures are appropriate and effectively implemented  QA is a systematic approach that monitors, evaluates and provides interactive feed back

6 INTRODUCTION  Total commitment to customer satisfaction through continuous improvement and innovation is a prerequisite QUALITY NECESSARY INVOLVES A CHANGE FROM CURRENT TO AN IDEAL STATE

7 SYSTEMS FOR QA  System is based on hypothesis that every one in institute has responsibility for maintaining and enhancing the quality of student  Requires commitment, time, effort and willingness of every one in institute  Establishment of QA system in higher education institutes is requirement of time

8 SYSTEMS FOR QA  Four contemporary approaches for effective quality assurance systems (a)Peer review evaluation (b)Assessment and outcome (c) Total quality management (d)Accountability and performance indicator

9 QA AROUND THE WORLD  QA was introduced in UK universities in 1992 with three major components,ie quality audit, teaching quality assessments and research assessment exercise  QA system in Australian higher education institutes is multidimensional, comprising of different factors including internal processes, self assessment, performance and student’s feedback  Hong Kong universities followed QA system in 1993 with major focus on curriculum design, outcomes assessment and resource provision

10 QA AROUND THE WORLD  Malaysia higher education quality system is based on evaluations of academic programs, quality of learning opportunities, institutional capacity and management of standards  QA system in universities of Pakistan was introduced in 2003 with a slow pace in a phased manner to get full benefits of this program

11 QA IN PAKISTAN  Quality assurance program of HEC in Pakistan comprised of three major components (a)Development of criteria and standards for various quality parameters in higher education (b)Development of processes and capacity building to ensure implementation of these criteria’s

12 QA IN PAKISTAN (c) To develop a system to arrange regular internal and external audit  HEC has established Quality Enhancement Cells in 84 public and non public sector universities of Pakistan INSTRUMENTAL APPROACH TO QUALITY ASSURANCE IS USED WIDELY IN HIGHER EDUCATION INSTITUTIONS

13 INSTRUMENTAL APPROACH  Quality assurance begins by stating mission and objectives of higher education institutes  Mission must be consistent with national objectives  Mission statement must be consistent with objectives, laws and aspiration of nation

14 INSTRUMENTAL APPROACH  Identification of different functions to fulfill the mission of university and facilities  Setting up of qualitative and quantitative performance parameters  Establishment of quality assurance management system to achieve objectives

15 INSTRUMENTAL APPROACH  Establish quality audit system QUALITY ENHANCEMENT CELL ESTABLISHED AT AIR UNIVERSITY SINCE JULY 2010

16 HEC CRITERIA FOR HEI’s  Program mission,objectives and outcomes (criterion 1)  Curriculum design and organization (criterion 2)  Laboratories and computing facilities (criterion 3)  Student support and advising (criterion 4)  Process control (criterion 5)  faculty (criterion 6)  Institutional facilities (criterion 7)  Institutional support (criterion 8)

PROGRAM SELF ASSESSMENT Self assessment is a an assessment conducted by the institution to assess whether programs meet their educational objectives and outcomes with the purpose to improve program ’ s quality and enhancing students learning

OBJECTIVES OF SELF ASSESSMENT  To improve and maintain academic standards  Enhance students learning  Verify that the existing programs meet their objectives and institutional goals  Provide feedback for quality assurance of academic programs

PROGRAM TEAMS  It is the back bone of entire Self Analysis Report (SAR) activity and explained as follow (a) A group of officials (b) nominated by head of institute or department (c) Responsible for actual working of SAR (d) A contact group during the period of assessment  Desired skills (a) Motivated and willing to work for quality improvement (b) Having good drafting and analytical skills (c) with excellent command over written communication

INTERNAL ASSESSMENT PROCEDURE QEC initiates Assessment one semester prior to the assessment through the dean. Department forms Program Team that will be responsible for preparing Self Evaluation. QEC reviews the Documentation within one month Is Self Assessment Report Complete VC/Dean QEC forms Assessment Team in consultation with the dean based on the recommendation of QEC No Yes

QEC plans and fixes Assessment Team visit Assessment Team conducts assessment and presents its findings to QEC, Dean, Performance Team and Dept. Faculty QEC submits an executive summary to V.C. Department prepares implementation plan summary Follow- up of the implementation plan by QEC

Assessment Results Implementation Plan Summary AT FindingCorrective Action Implementation Date Responsible Body Resources Needed Chairman and Dean’s comments with name and signature: QEC comments with name and signature:

23 QUALITY POLICY Air University will serve the community and meet the challenging needs of national and international market by providing quality higher education through effective and efficient quality assurance system underpinned by quality teaching, learning and research. University will also inculcate ethical values in students through its programs to become better citizens.

24 MISSION STATEMENT To achieve excellence in teaching and research for producing graduates with sound professional knowledge, integrity of character, a keen sense of social responsibility and a passion for life long learning”. The university shall stand committed to creating an environment conducive for attracting the best students, faculty and supporting staff for contributing to development of prosperous, peaceful and enlightened society

25 VISION STATEMENT Air University aspires to be among the leading national universities, excelling in teaching, learning,research, innovation and public service.

26 OBJECTIVES OF POLICY  Main objectives (a) To provide guidance in development and implementation of internal and external quality assurance procedures and practices. (b) To ensure that quality of academic programs at Air University meet standards expected by all stake holders (c) To ensure that graduates have attained skills and knowledge through academic programs that is valued by stake holders. (d) To facilitate development of a culture of continuous quality improvement to achieve academic excellence and ethical values. (e)To assist in maintaining and developing quality of academic programs through enhanced support processes.

27 GUIDING PRINCIPLES  Guiding Principles (a) Principle 1:-“Holistic” approach. (b) Principle 2:- “Based on self assessment” (c) Principle 3:-Quality teaching, learning, research, innovations and public services are essential to the university vision and mission. (d) Principle 4:- “planning framework” (e)Principle 5:- “Improvement focus”.

28 IMPLEMENTATION COMMITTEE  The Vice Chancellor shall oversee the implementation of policy. Following will be members of committee. (a) Vice Chancellor (b) Senior Dean (c) DG IAA (d) Dean Faculty of Administrative sciences (e) Dean( acting) Faculty of social sciences (f)Chair Dept of Electrical engineering (g)Chair Dept of mechatronics engineering (h)Chair Dept of Mechanical and Aerospace Engineering (J)Chair Dept of Avionics engineering (k)Chair Dept of Mathematics (l)Chair Dept of computer sciences (m)Chair Dept of Physics (n)Chair Dept of Humanities (O)Director Quality Assurance

29 PROGRESS  Quality Enhancement cell being established at University  Mission and vision statements of university finalized  Mission statements and objectives for each program being finalized (in progress)  HEC would allocate funds for employment of human resource and equipment for QEC

30 RECOMMENDATIONS  Implementation of QA system may be done in a phased manner  Monthly meeting may be held under the chairmanship of Vice chancellor to view the progress and accomplishment of mile stones given by HEC  Proposed mission statements and objectives for programs by each department may be deliberated and finalized in the next meeting

31 CONCLUSION Higher education is at cross roads. At one end there is high demand for access to higher education and at the other quality is questioned, in order to survive in competitive world of globalization HEI’s must pay attention to quality

32 THANKS