1. AN OVERVIEW MALAYSIAN QUALIFICATIONS AGENCY

2. MALAYSIAN QUALIFICATIONS AGENCY (1/11/07 ) MALAYSIAN QUALIFICATIONS AGENCY (1/11/07 ) pzv/09/09/08 2 Malaysian Council for Qualifications 5 Accreditation Committees An Institutional Audit Committee and Agency (the executive arm) MQA Core business-Quality Assurance of programmes Accreditation of programmes / Institutional audits, Rating (SETARA) Malaysian Qualifications Framework / Malaysian Qualifications Register Code of QA Practices, Programme Standards,GGPs Certification for self accreditation / Equivalency assessment Stakeholders

3. Quality Assurance Framework 1. Programme Accreditation, 2. Institutional Audit and 3. Self Accrediting Institution Certification

4. 1.Programme Accreditation Public confidence Public confidence Outcomes focus Outcomes focus Provisional Accreditation Provisional Accreditation Final programme accreditation Final programme accreditation No re-accreditation required No re-accreditation required Programme maintenance audit once in 3 years Programme maintenance audit once in 3 years 4

5. Professional and Skill Qualifications 5 Professional Programmes and Qualifications Professional Programmes and Qualifications  Professional programmes (leads to recognition for practice) to be submitted to MQA  Joint Technical Committee –HEPs must comply with formats, standards & criteria for programme accreditation set by the professional bodies Skills Programme and Qualifications Skills Programme and Qualifications Programme and qualifications based on NOSS by Department of Skills Development, Ministry of Human Resource Programme and qualifications based on NOSS by Department of Skills Development, Ministry of Human Resource Non-NOSS will be processed by MQA and evaluated by peer experts Non-NOSS will be processed by MQA and evaluated by peer experts

6. 2. Institutional Audits Examines the effectiveness of the quality management systems used to manage the institution’s core functions (policies, processes, practices and reviews) Examines the effectiveness of the quality management systems used to manage the institution’s core functions (policies, processes, practices and reviews) Audits are about accountability and development (CQI) Audits are about accountability and development (CQI) Types –comprehensive /thematic, maintenance. Types –comprehensive /thematic, maintenance. Universities Academic Performance Audit 2008- 2009 Universities Academic Performance Audit 2008- 2009

7. 7 3. Certification -Self Accrediting Inst. 3. Certification -Self Accrediting Inst. Purpose: road map to institutional autonomy on academic programmes Process:Invitation by Minister of HE (eligibility criteria), HEP submits application, subject to full institutional audit. Certification is revocable Effect: exempted from programme accreditation. Apply to register programmes as accredited. External check: Subject to institutional audit once every 5 years.

8. 8 Malaysian Qualifications Register Malaysian Qualifications Register Provides information on accredited programmes and qualifications of higher education providers in Malaysia Provides information on accredited programmes and qualifications of higher education providers in Malaysia Registry of assessors Registry of assessors Serves to Serves to enhance public confidence of higher education qualifications enhance public confidence of higher education qualifications as National reference centre/UNESCO Portal for HE (Malaysia) as National reference centre/UNESCO Portal for HE (Malaysia) facilitate credit transfer, mobility and recognition facilitate credit transfer, mobility and recognition

9. 9 Programme Accreditation A programme is accredited by HEP fulfilling the quality assurance standards –(S. 2 COPPA) QA standards in 9 areas-all Benchmarked Standards (must have) must fulfill all Benchmarked Standards. QA standards in 9 areas-all Benchmarked Standards (must have) must fulfill all Benchmarked Standards. specific level in Malaysian Qualifications Framework- level, 8 domains of Learning Outcomes and credit specific level in Malaysian Qualifications Framework- level, 8 domains of Learning Outcomes and credit the relevant Programme Discipline Standards the relevant Programme Discipline Standards the relevant Guide To Good Practices-e.g. Open Entry, Post Graduates, Distance Learning (if relevant) the relevant Guide To Good Practices-e.g. Open Entry, Post Graduates, Distance Learning (if relevant) National policies National policies

10. Design of the program Content & Structure, Teaching & Learning, Assessment methods Quality Management -policies, processes, practices, monitoring, review & improvement to deliver program in such a way that students achieve learning outcomes STUDENTS, ACADEMIC FACULTY, ADMINISTRATIVE STAFF, SUPPORT STAFF, EDUCATIONAL RESOURCES, PROGRAMME LEARNING OUTCOMES (MALAYSIAN QUALIFICATIONS FRAMEWORK PROGRAMME STANDARDS) PROCESS INDICATORS

11. PROGRAMME EVALUATION Qualitative (S. 6 COPPA) and Quantitative Evaluation Instrument Level 5 Excellent - Minimally all benchmarked standards and enhanced standards at Attainment Level 3 Level 4 Good - Minimally all benchmarked standards and 50% enhanced standards at Attainment Level 3 Level 3 Satisfactory - Minimally all benchmarked standards at Attainment Level 3 Level 2 Less Than Satisfactory - At least 70% of all benchmarked standards at Attainment Level 3 Level 1 Unsatisfactory - Less Than 70% attainment of all benchmarked standards at Attainment Level 3

12. USES OF THE SCALE To identify areas of strength and concerns To identify areas that need further information or attention of institutions concerned To refine the areas of strengths and concerns after gathering and verifying information To achieving objectivity in collective judgment To determine whether a programme merits accreditation

13. Implementation Plans 1.Approvals to conduct Programmes 2. Programme Accreditation

14. Approval of Programmes by MOHE- steps pzv/09/09/08 14 1. An established HEP applies to MQA for provisional accreditation to obtain the certificate of minimum quality requirement (CMQR); 2. The HEP submits CMQR to MOHE to support programme approval; 3. Once the HEP obtains formal approval and the programme commences, MQA will issue Provisional Accreditation certificate.

15. pzv/09/09/08 15 01/01/0901/01/11 Public Universities, Polytechnic and Community colleges. Submit to MQA - New programmes in compliance with MQF and QA standards. (Not yet approve by MOHE) Existing programmes- to JPA for recognition Existing JPA recognised programmes will be audited for compliance to MQF & COPPA standards Programmes approved before 31/12/08 to be assessed by JPA for recognition & submit for MQR registration same as above Private Higher Educational Institutions New programmes in MQF and COPPA standards compliant same as above Approved programmes but not yet accredited may use current format or COPPA format same as above

16. Code of Practice for Programme Accreditation 2008 (COPPA) pzv/09/09/08 16 The Code explains the requirements, documentation and procedures for programme accreditation. The Code explains the requirements, documentation and procedures for programme accreditation. 6 sections 6 sections 1. The Overview of Quality Assurance of Malaysian Higher Education 1. The Overview of Quality Assurance of Malaysian Higher Education 2. Guidelines on Criteria and Standard for Programme Accreditation (9 areas) 2. Guidelines on Criteria and Standard for Programme Accreditation (9 areas) 3.Submission for provisional and full accreditation (information required-general and programme specifics-MQA 01 and 02) 3.Submission for provisional and full accreditation (information required-general and programme specifics-MQA 01 and 02) 4.Programme Accreditation (preparation and process) 4.Programme Accreditation (preparation and process) 5. The Panel of Assessors 5. The Panel of Assessors 6. Guidelines to Preparing Programme Accreditation Report. 6. Guidelines to Preparing Programme Accreditation Report.

17. pzv/09/09/08 17 Change is the only thing that is permanent