Critical Software © Copyright Critical Software S.A All Rights Reserved. 5 December 2007 Birmingham Enabling Availability Based Contracts HUMS and Fleet Planning for reduced TCO

Critical Software ● Established in 1998 ● Offices: Portugal (NATO/EU Secret, Pt MoD) United Kingdom Romania USA ● Customers Worldwide ● 250+ Head Count San Jose, US Coimbra, Portugal HQ Southampton, UK Porto, Portugal Lisbon, Portugal Bucuresti, Romania

Customers & Partners

● Surveillance Systems  Data fusion and integration, e.g. of sensors, satellite data, real-time data, AIS ● Decision Support  Risk management solutions and open systems integration ● Operational Support  Safety management, maintenance, support to inspections, fleet management, HUMS ● Security and Integrity  Secure networks, sensor/weapon interface to command and control systems Core Capabilities

Enabling Availability Based Contracts

Driver  Reduce TCO for the end user  Long term forecasting  Better capacity planning  Improved output performance  Improved supplier relationship  Risk Reduction Challenges  Fleet wide usage data is frequently not available  Data is of poor quality (e.g. maintenance, flow of repairables)  Potential of HUMS is not being used to get business advantages  Multi-tier SLA contractual structures  Flow down of risks Critical’s Work  Enable Availability Based Contracts through Development of End User Tools  Push the HUMS data into maintenance management  Push the concept of an highly integrated HUMS-based IT platform forward Copyright Critical Software S.A All Rights Reserved. Availability Based Contracts

Copyright Critical Software S.A All Rights Reserved. Availability Based Contracts Variety of Business Processes is Enormous  Operations  Operational Data Feedback  Equipment Performance Review  Numerate Data Ranges  Range and Scale Modelling  Endorsement  Provision Modelling  Buying and Stocking Requirements  Supplier Management  Stock and Repair Issues to Central Stores

The Supply Chain – Material Flow Copyright Critical Software S.A All Rights Reserved. Availability Based Contracts Prime Sub-Prime Sub-Contractors Supply Base Repairables Supply Base Non-Repairables Central Stocking Location Buffer Stocking Location Forward Stores Depth Maintenance Deployed Store Other Support Activities Coupling Bridge

Systems Underpinning Spares Support Copyright Critical Software S.A All Rights Reserved. Availability Based Contracts Stock Management Logistics Based Modelling Fleet Planning Tool SAPLSAR Usage Data MTBF Operational Scenarios Historical Consumption Based Modelling Modelled Range and Scale for all locations with MoE’s and KPI’s risk Provisioning, modelling, buying and stocking requirements

Advantages of Integrated Spares Support Copyright Critical Software S.A All Rights Reserved. Availability Based Contracts  Proactive Stock Management  Available Stock on Demand  Enabled Supply Chain Management  Enabled/Tasked Suppliers with Forecasts and Level Scheduling  Available Technical Advice, Influence and Information

Fleet Planning Tool ● Overview of Aircraft Flow  Serviceability  Time to Depth  Time to Maintenance ● Tasks  Operational  Training and Trials  Depth Maintenance ● Planning  Resource Task Scheduling  What if Analysis ● Reporting Fleet Planning Tool HUMS / Ground Stations MMIS Aircraft Present Status Aircraft Serviceability Statistics List of modifications Fleet Planners

Forward Maintenance, Ground Stations ● HUMS Support ● HUMS Integration ● HUMS Development MMSTech. Pub’s HUMS Health Data Usage Data Status Data Sets of Arisings Metric Delta Values

Fleet Planning Tool Depth Maintenance ● Planned Work  Depth Maintenance  Upgrade Programmes  Special Fit Programmes ● Unscheduled Work  Depth Category Repairs  Special Testing  Fault Investigation Depth Management Tool HUMS + task and asset tracking Tech. Pub’s Stock Management Scheduled Tasks Maintenance Tasks Aircraft Maintenance Status Special Fitments Demand Status Unserviceable Asset Returns Task Breakdown Parts Breakdown DWOP Predictive Modelling Logistics Based Modelling Operational Scenarios

Reporting on SLA HUMS + task and asset tracking Stock Management Fleet Planning Tool SAP DWOP Business Inteligence KPI MoE MI Aircraft Serviceability Record Demand Satisfaction TRT UART In-Scope Lists Delivery Adherence Workshop Output Plans Workshop Repair Performance Fleet Disposition Planned Flying Hours

Safety Management ● Incident signal analysis ● Trend Analysis ● ASAM Management ● Safety Documentation Management Safety ToolFault Tree + SAP DMS Safety Cell Engineer Safety Documents Aircraft Safety Assessment Model Incident Signals Risk Action Plan Hazard Log Safety Risks Mitigation actions Incident Signal Report

Configuration Management ● Configuration Management at design stage ● In-Service Configuration Management Tech. Pub’sLSAR HDMS Required Changes Changes Priorities Aircraft Standards CAPSCatalogue Aircraft Standards Technical Publications MMIS “As required Approved” Configuration Role Fit “As maintained” Configuration Audit Reports Modifications List

Enabling Availability Based Contracts System of Systems Overview HUMS + task and asset tracking Cust. Industry MMIS Stock Management Operational Feedback LSAR Logistics Based Modelling Historical Consumpt’n Based Modelling SAP Operational Data Feedback Component Performance Review Numerate Data ranges for all stock locations and structures Catalogue Modelled Range and Scale for all locations with MoE’s and KPI’s risk Provisioning, modelling, buying and stocking requirements Operational Scenario Usage Data USAS Stock Levels C Classes MTBF’s Fleet Planning Tool Aircraft Present Status Aircraft Serviceability Statistics Permissible Fits Matrix Tech. Pub’s

Paulo Guedes ILS Project Engineer > Copyright Critical Software S.A All Rights Reserved. Contacts