© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Job Interview Conversation between applicant and potential employer Opportunity to present qualifications in- person

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Job Interview Keys to success: –Preparation –Practice Remember: –Interviewer may be stressed trying to find proper employee

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question College career services staff report that one of the main reasons graduates do not get hired for jobs for which the school receives leads is that the graduates _____. A.Are not technically qualified B.Do not have health care work experience C.Fail to sell themselves at interviews

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer C. Fail to sell themselves at interviews Most graduates qualified for jobs recommended by schools, but many fail to sell themselves at interviews

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Preparing for Job Interviews Learn about employer –Shows motivation and interest –Helps present appropriate qualifications –Allows for preparation of own questions to ask

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Preparing for Job Interviews Prepare to demonstrate qualifications –Review technical skills –Consider personal qualities –Think of examples that support skills and qualities

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Preparing for Job Interviews Prepare questions to ask employer –Must be appropriate for job and facility –Examples: What are the specific duties of the position? How would I be evaluated? Could you describe a typical day? What equipment would I be using?

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employer Questions General employment questions –Try to relate answers to job and employer’s needs –Examples: Tell me about yourself. Why do you want this job? What can you contribute to this facility?

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employer Questions Behavioral and situational questions –Demonstrate how you deal with specific problems and situations –May be given set of circumstances –May be asked to describe past experience

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question “Tell me about how you would work with a patient who is angry about having to wait to see the physician” is an example of a _____. A.Behavioral question B.General question C.Health care question

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer A. Behavioral question Behavioral (or situational) question –Asking how you would handle a situation

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employer Questions Difficult questions –Example: Have you ever been fired from a job? –Stay calm –Answer honestly

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employer Questions Illegal questions –Request information that cannot be used to make hiring decision –Examples: Marital status Number of children Nationality Financial status

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question Which of the following is an illegal question that an employer should not ask a job applicant? A.Can you lift 35 pounds on a regular basis? B.Have you ever been arrested? C.Are you able to work a flexible schedule?

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer B. Have you ever been arrested? Being arrested is not the same as being convicted of a crime and cannot be used when making a hiring decision. (Note: Being convicted of certain crimes can legally prevent individual from working in certain health care occupations.)

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employer Questions Handling illegal questions –Ask how question relates to job –Determine employer’s real concern Respond to concern –If offensive, may refuse to answer or leave interview

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Professional Appearance Creates first impression –Be clean –Demonstrate knowledge of what is appropriate in health care setting –Wear conservative attire –If unsure about what to wear, ask instructor or career service staff for advice

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Professional Portfolio Organized collection of written documents Supports claims about qualifications Includes the following: –Copy of diploma, certification, etc. –Documents that demonstrate competence –Work evaluations

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. What to Take to Interviews Extra resumes Application –If filled out at home Reference list List of important facts

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Interview Practice Smile Introduce self Practice good handshake Maintain eye contact Speak clearly using pleasant voice Avoid meaningless words

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Interview Practice Sit calmly with good posture Answer questions fully –But avoid rambling Support answers with examples Show interest in other person

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. During the Interview Focus on selling qualifications for job Listen carefully to employer –Determine needs Answer questions showing how you qualify for job

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. After the Interview Send thank-you note Send requested information, if applicable Advise references Review impressions of employer and job

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Additional Requirements Tests for illegal drugs Psychological tests Immunizations Health screening Criminal background check Proof of right to work in U.S.

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Accepting the Job Respond in writing and orally Do not take longer than one to two days to make decision

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Declining the Job Respond in writing Thank employer Not necessary to explain reason Never ignore job offer

© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Dealing with Rejection Do not take as personal rejection Do self-evaluation May ask for employer feedback –But do not demand or insist on reason Seek help from your school