1. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Getting Off to a Good Start Start to establish professional reputation –Develop habits and relationships for future success

2. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Getting Off to a Good Start Learn about job –Facility –Safety and security rules –How to use equipment –Coworkers –Job description and duties

3. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Typical Components of Job Descriptions Job title Minimum requirements Working conditions/physical requirements Reporting structure Responsibilities, duties, and tasks

4. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Policies and Procedures Policies –Rules for organization Procedures –Steps for performing task May be required by law or for accreditation

5. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question True or False: –It is acceptable to refuse to follow policies that you believe to be unfair or a waste of time.

6. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer False Employees should follow all policies –If disagree with one, ask supervisor to explain purpose

7. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employee Handbook Information specific to employment conditions: –Vacations –Overtime –Holidays –Leaves of absence –Benefits –Conduct

8. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Probationary Period Applies to many jobs First 60 to 90 days Allows employer to see if new employee can perform as needed

9. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Guidelines for Workplace Success Give full day’s work –Good time management Write daily to-do list Prioritize tasks –Complete most important first Batch similar tasks

10. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question True or False: –It is acceptable to e-mail friends when you are at work as long as you are able to complete all your duties.

11. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer False Recommended that employees not use work time to send personal messages

12. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Guidelines for Workplace Success Become part of team, whether whole department or small work group –Contribute ideas –Do own fair share –Give credit to others when due

13. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Go Beyond the Minimum Be enthusiastic Project positive attitude Become problem-solver Do more than expected Practice quality control Continue to learn

14. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Mentors Coach and advise Have qualities of role model Willing to help professionally –Offer suggestions and advice –Introduce to other professionals –Pass on information –Encourage

15. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employment Laws Some guarantee access to jobs Some protect health and safety of employees Not all laws apply to all employers and employees

16. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employment Laws Americans with Disabilities Act –Prevents employment discrimination against qualified applicants who have disabilities –Reasonable accommodations Changes employer can afford Not disruptive to work environment

17. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question Which of the following is the best example of a reasonable accommodation for an employee who has a disability? A.Supplying a desk chair that has extra back support and a higher-than-average desk B.Allowing an employee to come to work on those days when she has the most energy C.Providing transportation for an employee who has impaired vision and is unable to drive

18. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer A. Supplying a desk chair that has extra back support and a higher-than-average desk Supplying modified chair and desk would not be excessively expensive nor disrupt workplace

19. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Employment Laws Family and Medical Leave Act of 1993 –Allows employees of certain sized organizations up to 12 weeks of unpaid leave to meet family needs –Must be given same or equivalent job upon return

20. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Grievances Try to resolve problems at lowest level possible before filing –Start with supervisor –Work up chain of command, as necessary

21. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Sexual Harassment Unwelcome actions sexual in nature Can occur in variety of circumstances Examples: –Supervisor repeatedly asks subordinate for date –Coworker makes comments about individual’s body

22. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question Which of the following actions by a coworker is an example of sexual harassment on the job? A.Tells you that you “look good for your age” B.Compliments you on the dress you are wearing C.Insists on telling dirty jokes that you find offensive

23. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer C. Insists on telling dirty jokes that you find offensive Telling dirty jokes listener finds offensive can be considered sexual harassment

24. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Handling Sexual Harassment Speak directly to harasser –Identify objectionable behavior –State that it must stop If behavior continues, report to supervisor

25. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Tracking Progress Evaluations provide feedback on deficiencies and how to improve –Typically contains numerical ratings, comments, and goals –Good time to ask questions and clarify employer’s expectations

26. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Moving On Important to leave jobs for right reasons –Before resigning, conduct honest self- assessment Consider whether you are part of problem Consider transfers or promotion options within organization

27. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Moving On Be ethical when leaving job –Do not conduct job search on employer’s time –Give adequate notice At least two weeks –Tell supervisor first –Write letter of resignation

28. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. If You Are Fired Never pleasant Remain calm Avoid lashing out in anger If unexpected, ask questions about reason for dismissal Avoid arguing

29. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. If You Are Fired Common reasons for dismissal: –Lack of needed skills –Refusal to cooperate –Attendance problems –Breach of patient confidentiality