Eye Contact as a Determinant of Social Presence in Video Communication Yevgenia Bondareva Lydia Meesters Don Bouwhuis.

Slides:

Advertisements

Similar presentations

EFFECTIVE BODY LANGUAGE

Advertisements

Slide 1 Insert your own content. Slide 2 Insert your own content.

Understanding Body Language. Body Language Make a group of 4 Make a group of 4 As a group, for the following images of couples, analyze what message you.

Delivering Effective Presentations. The audience Talking to small groups Presenting to larger groups Do you know the audience members? Appropriate language.

Kothrud Police Station, Pune City 1 Communication Skills Kothrud Police Station Kothrud Police Station Pune City 20 th, December, 2010 Session-I.

to Effective Communication

TNO Human Factors Virtue: Overview of human factors experiments; concertation meeting September 2002 Michael Holewijn (the Netherlands)

Nonverbal Betrayal of Feelings Albert Mehrabain Presented by Payton Ong April 25, 2005.

The World of Customer Service, 2e Odgers 1 Chapter 10 Chapter 10 Nonverbal Communication, Dress, and Manners Objectives Understand the elements and interpretations.

Note: These slides are mostly image free. I bought the images you saw and do not have the right to give them to others. (Today’s lesson: copyright rules!

Supporting Collaboration: Digital Desktops to Intelligent Rooms Mary Lou Maher Design Computing and Cognition Group Faculty of Architecture University.

Understanding Nonverbal Messages

Delivery: Vocal & Nonverbal Communication International Debate Education Association.

OUR COMMUNICATION : -Words -How we say these words (our tone, pitch, volume, etc.) -Non-verbal communication.

Understanding Nonverbal Messages

Effective Presentations Techniques Anees Janee Ali, Phd School of Management, USM 17 July 2008 Anees Janee Ali, Phd School of Management, USM 17 July 2008.

Communication Communication is a symbolic, transactional process, or the process of creating and sharing meaning. Transactional means that when people.

What is Body Language? Facial expressions – eyes and mouth Posture – head, back and shoulders Gestures – hands Stance – arms and legs A way to communicate.

Learning ahead Types of non-verbal communication What do facial expressions say about us? Importance of Personal space & physical contact.

 7% is verbal (words)  38% is vocal (volume, pitch, rhythm, etc.)  55% is body movements (mostly facial expressions)

Nonverbal Communication Voice Body Talk Environmental Cues.

Gestures and Body Movements By Lela M. Hankins Lela M. Hankinsand Donald W. Larson Donald W. Larson May 7, 2005.

Unit 3 Communication. 2 Types of Communication Verbal Verbal.

Nonverbal Communication

© Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter Communicating in Teams: Listening, Nonverbal, and Meeting.

Nonverbal Communication By Miss Wilson. Ch. 3 Key Terms Nonverbal Communication Body Language Multi-channeled Emphatic Gestures Descriptive Gestures Posture.

RELATIONSHIPS. What is important in a relationship?  Communication – the process of sharing information, thoughts, or feelings.  How do we communicate?

Communicating In Groups. Introduction I need four volunteers. (Five minute discussion) Did you notice anything unusual about each students behavior? Happiness.

 Definition  Telepresence vs Video Conference  Advantages of Telepresence  Technologies  Applications  Conclusion.

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 1 McGraw-Hill part Define nonverbal communication. 2.Recognize various nonverbal cues.

Chapter 4: Nonverbal Communication Skills

refers to an experimental artefact where participants form an interpretation of the experiment's purpose and unconsciously change.

 Gawtham Karthik R  Rajeev Gandhi B  Karthika Venkatesan  Anugraha S  Dinesh Kumar S  Swaminathan K  Aarthi Aravind.

NONVERBAL COMMUNICATION

Nonverbal Communication. What is nonverbal communication? Nonverbal Communication = Communication without words Nonverbal communication is a process of.

© Prentice Hall, 2004 Business Communication EssentialsChapter Communicating in Teams and Mastering Listening and Nonverbal Communication Skills.

Communication. What is Communication? The process of exchanging information, ideas, and feelings between a sender and a receiver.

NONVERBAL COMMUNICATION What is non verbal communication? Nonverbal communication has been defined as communication without words.Nonverbal communication.

NONVERBAL LANGUAGE “Tell me what you REALLY mean!”

Communication Jargon. jargon jargon: A special language of a particular activity or group.

Understanding Nonverbal Language

SOCIAL INTERACTION IN EVERYDAY LIFE PART II. NONVERBAL COMMUNICATION Any communication that is not verbal Gestures, body movements, facial expressions.

Component 16/Unit 4bHealth IT Workforce Curriculum Version 1.0/Fall Professionalism/Customer Service in the Health Environment Unit 4, Lecture 2.

Perceptions How you see things. To perceive: to gain an understanding of a person, idea, or situation. / What builds our perceptions / Past experiences.

How to Give an Effective Speech by Using Verbal and Nonverbal Cues.

Ta-when-tee-won. Voice Paralanguage – vocal qualities “assist” language Disfluencies – disruptions in the flow of words – Verbal Junk (um, uh, like, and.

Secrets of Body Language: Enhancing Your Nonverbal Communication Skills.

Chapter 5 Business Communication

Listening & Non-Verbal Communication Mrs. Berry 8 th Grade Medical Skills & Services.

What is communication?!!!. Elements of communication verbal (the words we use) 7% vocal (expressions, intonation) 38% visual (facial and body language)

* * * * Deciphering facial expressions. Illustration of the detail which can be conveyed by different current means.

 any connection between humans  To transfer an idea, message or feeling  To let others know who we are, what we are experiencing, and the significance.

Chapter 5 Lesson 2 What is communication?. Communication is when 2 or more people exchange thoughts, feelings, and beliefs. Listening and speaking form.

Albert Mehrabian's Theory 7% Content 55% Visual 38% Vocal Meaning is in people, not in words.

Communication Application. DO NOW PLACE SIR CARDS ON YOUR DESK AND SIT QUIETLY!!!

Paralanguage: Nonverbal Communication I have learned to depend more on what people do than what they say in response to a direct question, to pay close.

This project has been funded with support from the European Commission. Communication in Mother tongue Lesson 3 Public Speaking / communication process.

Krista Cohen Maura Herman Lauren Thomas.  Body Language ◦ a form of mental and physical ability of human non-verbal communication which consists of body.

Why teach speaking? © Erik Palmer.

The Communication Process Sender Media Receiver Ideation EncodingReceiving Decoding Transmission Feedback Noise.

Communication TODAY I Will and you will be able to:

Communication The Bedrock of Community.

The Better Speaker Series

S.6.1 Communication with a partner: The importance of communication

Communication What is it?.

Do you understand ? Yes- No- Not Bothered Introduced by DS3

The Better Speaker Series

What is Nonverbal Communication?

The importance of communication

Presentation transcript:

Eye Contact as a Determinant of Social Presence in Video Communication Yevgenia Bondareva Lydia Meesters Don Bouwhuis

2 Content Social presence factors Tele-presence videoconferencing system Experimental study Social presence measurement Results and discussion

3 Social Presence Factors Wide visual field Direct eye contact Life-size image of remote participants (body language) High resolution visual field Object colours are perceived accurately Audio with high sound-noise ratio Directional sound field Minimization of the video and audio signals latency Shared working space.

4 Tele-Presence Videoconferencing System

5 back projection

6 An Experimental Study Conditions: Videoconferencing system with direct eye contact Videoconferencing system without direct eye contact Face-to-face communication

7 An Experimental Study Design: Comparison studies Within subjects 15 couples Task: block construction

8 Social Presence Measurement Subjective (ratings, attitudes, questionnaires) Objective (behavioural responses) Goal: to develop and validate behavioural measurement methodology

9 Behavioural measures Facial expressions: (smiling, frowning) Head/body movements: (nodding, shrugging) Gestures: (means of expression, pointing) Vocal cues: (mumbling, "uhhh?", "mmmm) Laughing and joking Eye contact: (frequency and duration)

10 Results

11 Results Behavioural measures are effective in discriminating between different communication situations and conditions Subjects communication behaviour is different in VCS with eye contact and VCS without eye contact (ρ0.002)

12 Questions