KPAX Project Timeline November 2012

Steps Solutions Methodology Time Project starts Assessment Launching meeting Define project perimeter Specifed contact Prerequisites Schedule validation Communication to users Financial information review KPAX Discover!  SNMP data collection solution  Costs and volumes estimations  Contract simulation Advanced statistics Custom reports (Word and Powerpoint)   Networked devices Site by site - all devicesUser interviews KPAX Interview!  Interview management solution  Create questions and questionnaries  More than 300 pre-deployed questions  Advanced statistics High quality PDF reports Discover devices Scan networked devices Key figures overview First printing fleet snapshot (units and volumes) Locate devices Floor by floor physical assessment Add local devices Locate devices on customer maps Discover devices Second printing fleet snapshot (units and volumes) Catch user satisfaction and needs Perform face to face interviews for personnal and services needs Perform group interview for service needs Perform key people interviews for processes analyze (procurement, deployement, support and management) KPAX Inventory!  Inventory and floor map design solution Time management More than reference devices database Many objects to place MS Excel and high quality PDF reports  

Steps Solutions Methodology Data Project settings Import Inventory and Discover files KPAX Design!  Powerful data consolidation tool  3 views : diagram, tables and map view Reference devices database including supplies  Universal import Contract integration Volume calculation features Data merging Consolidation - current situation Volumes Direct !  Calculation of direct costs from customer source or internal database Indirect  Technical management  Administrative management MS Excel  All devices information table Custom reports  Fully customizable reports (logo, color, content, etc...) More than 7000 bookmarks Custom notes Easy to launch Generate MS Word and MS PowerPoint reports Floor maps in PDF Add external data (.xls) Current volumes Setup calculation rules Meter extrapolation Meter comparison User time consumption  Inventory management  Outsourcing  Square meter  Current costs Collect current contracts Identify purchased pricesand dates Finalize current situation Time Validation meeting Presentation of fleet current state Comments and recommandations Validate customer objectives for optimization phase Reports Current situation deliverables Costs

Steps Solutions Methodology Time Fleet design Fundamentals Catalog of preconized models Device per user ratios Movement and deletion rules  Drag and drop functions for replacements  Flexible view systems (list, diagram, plan)  Powerful filters, group by and searching features Automated change impacts calculation Devices type & location KPAX Design! Proposed situation deliverables  Define new contract items Easily apply contracts Pilot your savings through dashboards Define new indirect costs through print policy implementation MS Excel  All devices information table Custom reports Fully customizable reports (logo, color,   content, etc...) More than 7000 bookmarks Custom notes Easy to launch Generate MS Word and MS PowerPoint reports Floor maps in PDF Targeted volumes First approach iso volume Alternative scenarii with print policy Targeted costs Simulate various contracts impacts Integrate contracts buyout costs Evaluate ROI Finalize proposed situation Final meeting Presentation of fleet future state Comments and recommandations Obtain customer acceptation Reports Contracts & costs Next steps Request For Information (RFI) Request For Proposal (RFP) Vendor negociation Deployement Change management

Steps Solutions Methodology Time Customer account Create customer structure Create user access  Accurate meter readings Implementation KPAX Manage!  Easy to deploy agents  Secured communications  SaS access High availabity  Fleet Management On going process - Billing Periodical reports Meters  ERP dedicated xml  Supplies & parts  New devices in customer fleet  Agent availability  Setup reports For billing For fleet usage vs print policy For competition survey Deployement procedure IP ranges settings Scheduler settings Update services settings Setup Notifications and alerts Technical status management Reactive consummable management On going process - Supervision Notifications  Supplies and parts with customized thresholds  Offline agent for x hours  New devices identified