1. KNOVADA – CUSTOMERSOFT SOLUTIONS Maximizing The Business Value Of Your Employees

2. HUMAN RESOURCES MANAGEMENT SYSTEM

3. Candidate Applicant Processing – Comprehensive processing Reduce your data entry requirements through a complete online application –Self-delegated administrative web site whereby HR managers control what questions will be used in applicant interview meetings Sophisticated searches … search for occupations, certifications, languages or other differentiating qualifications,words or phrases Integrates with current ERP system … flexible report routines help to facilitate inter-system processing Reduce your organizations exposure … provides you with a defensible hiring process

4. Employee Appraisal – Objective Employee Evaluations Maintains the required tasks for an employee to complete during the appraisal period Report on tasks that have not been completed during the appraisal period Integrates with the Career Pathing System to assess strengths and needs and required action to achieve career goals Create customized assignments for each employee Manages the approval process Provides an objective and defensible appraisal process

5. Career Pathing – Employee Planning What’s next for the employee … define steps to obtain career objective Sophisticated tracking … track dates that assignments were completed and administrator and/or management review dates Custom assignments … create employee specific assignments Job position access … provide employees with access to job descriptions and requirements Empower employees … employees now have access to career advancement opportunities Perform searches … you can search for job position by name, descriptions, requirements or other criteria as defined by the organization

6. Employee Assignment Tracking – Ask questions and get answers Automatic Assignment Creation … Assignments can be automatically created when integrated with our assessment system Provide feedback … Include strengths, needs, and strategies for each assignment Generate detailed reports for each assignment to meet organizational reporting requirements Assignment Reports … obtain report of delinquent and nonscheduled assignments

7. Work Scheduling – Improve Scheduling Coordination Centralized scheduling … Centralize your work schedule for improved control and tracking and auditing. Integrate Training … Integrate with our workflow system. Formalize Work Requests … track and approve work requests and provide real- time notification of changes. Manage and administer timesheets for actual hours/days spent on specific work assignments Schedule Reports … obtain report of available personnel hours.

8. Online Surveys – When you need to know now Market analysis … learn what customers want and how to give it to them Opinion polls … capture a snapshot of customers and employees attitudes and perceptions Ad tracking … measure the impact of your marketing messages Concept testing … predict the performance of new products, ad slogans and promotional offers

9. Online Newsletters – All the news you need Online publishing … eliminate the cost of printing and shipping Instant online distribution … communicate with everyone Flexible database format … manage content and make updates in an instant without the need for complex web programming

10. Online Message Board – Ask questions and get answers Provides a means for participants to ask questions. Search previously posted questions by date posted. Search previously posted questions by word or phrase. Intelligently route questions to the appropriate subject matter experts.

11. HRMS Administration Deployment Options –Hosted Application Service Provider –License Purchase on Customer Server –Hybrid – License Purchase/Hosted Solution Modular integration Easy to use customization options User Maintained/Controlled –No IT resources required –Can adapt to changing business requirements –Application program interface facilitates external system integration

12. The Difference – Powerful … – Flexible … – Scalable … – Simple … – Fast … – Cost Effective

13. Contact us Please contact James Masters for more information. jmasters@customersoft.com 877-285-1405