February 2015e-samples GmbH1 Innovative sampling solutions

February 2015e-samples GmbH2 Introduction e-samples Foundation: March 2004 Managing Partner:Adrian Matt Design of an internet-based solution of sampling process Network of professionals in the area of procurement, logistics and IT Co-operation with logistic services

February 2015e-samples GmbH3 Total cost and time expenditure of sampling process: survey in year 2000 ( panel of 20 companies) 20 samples per 1 mill € turnover on average internal costs of approx. 250 € per sample lead time of the manufacturer: 2 – 3 weeks

February 2015e-samples GmbH4 e-samples basic concept: exchange of information via Internet: customer manufacturerlogistics e-samples search & order inquiry requestrelease sample shipment confirmation supply of standard packaging

February 2015e-samples GmbH5 The basic steps: 1.The customer (R&D or purchasing) can search and order after online registration (free of charge). 2.The manufacturer decides on release. 3.At the same time, logistics (internal or third party service provider) receives the released request, makes the sample ready for shipment and hands it over to the parcel service. The tracking-no. is automatically sent to the customer via e Mail. 4.The manufacturer can follow-up with the recipient of the sample via automatic e Mail. 5.The manufacturer can download and analyse a complete list of his sample shipments from the Internet and get an overview of all new activities.

February 2015e-samples GmbH6 Advantages for the customer: Comprehensive global searching possibilities. All listed products are commercially available. No need to search for contacts anymore. Simultaneous ordering from several manufacturers around the world. Nonrecurring online registration, free of charge. Direct possibility to request for quotes. Delivery within a few days (instead of weeks) saves precious time.

February 2015e-samples GmbH7 Advantages for the manufacturer: Very easy product listing, free of charge. Samples handling and shipment in-house or outsourced. No need to maintain customer contact data in an ERP-system. No need to enter or transfer order data (error prevention, fixed costs reduction, gain of time). Quick and easy decision on release. Information regarding potential customer‘s future demand. Simple possibility for follow-up with customer. Complete overview of orders per customer, region, time period. Acquisition of new customers thanks to better service.

February 2015e-samples GmbH8 Advantages for the logistics service provider: No need to maintain customer contact data in an ERP- system. No need to enter or transfer order data (error prevention, fixed costs reduction, gain of time). Possibility to provide sampling service for several producers. Acquisition of new customers thanks to package solution (handling service and communication platform). Additional business opportunities for freight forwarders and laboratory supply traders.

February 2015e-samples GmbH9 Conclusion: Global chemical suppliers directory with commercially available products. All parties concerned are constantly informed about their order status. The speed of sampling process is increased by a factor of Fixed costs can be reduced by up to 80%. The manufacturer gains total overview. E-samples can be adapted to manufacturer‘s sales organisation and customized within his homepage.

February 2015e-samples GmbH10 Outlook and new applications: Linkage to global database Enhancement in terms of inventory management and billing Assignment for small items/small-scale business Shipment of new chemical formulations Continuous optimisation concerning lead-times, costs and effort