1. Supply Chain Management (SCM)
SCM encompasses the planning & management of all activities involved in sourcing, procurement and delivery of products and services from suppliers to the ultimate consumers.
It also includes coordination and collaboration with channel partners including suppliers, intermediaries, third-party service provides, and customers.

2. Contact-to-Cash Approach
Supply Chain Management (SCM)
Contact-to-Cash Approach
Customer
Relationship
Management
Procurement,
Logistics, and
Fulfillment
Manufacturing
Processes
Demand
Enterprise
Resource
Planning
Suppliers
Manufacturing /
Operations
Distributors
Customers
Product/Service Flow
Distributors
Information Flow
Desired Outcomes:
Meet/Exceed Customer Expectations at Minimum System Cost
Improve Chain-wide Financial Performance 2

3. Supply Chain Management (SCM)

4. Supply Chain Management (SCM)
Multidisciplinary Concepts, Tools, and Skills:
Inventory and Materials Management
Channels Design and Management
Decision Support Systems
Global Sourcing
Logistics
Negotiations
Risk Management
Systems Integration

5. Various Participating Companies:
Supply Chain Management (SCM)
Various Participating Companies: