Communications and Engagement

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Presentation transcript:

Communications and Engagement Jules Moule Communication Manager

Methods of Communication We will employ a range of mechanisms in our communications to make sure that we reach all of our audiences with appropriate and timely communications, and that we can engage in a two-way dialogue. Relationship Managers Patient Groups Website: www.wandsworthccg.nhs.uk

Working with partners We work with our community partners, including Health and Wellbeing Boards, Healthwatch and voluntary group organisations Feedback

E- updates and newsletters We want it to be something the whole community can get involved with so please send us your suggestions to ppi@wandsworthccg.nhs.uk

Face to face meetings and engagement events We use face to face meetings to engage with our member practices and support staff, and also with our external partners and stakeholders, including patients and the public. Customer Relationship Management (CRM) database if you wish to be added please email: ppi@wandsworthccg.nhs.uk Provider Channels We work with other local providers and push messages out through their owned channels as appropriate

We have a twitter and facebook presence. Social Media We have a twitter and facebook presence. Follow us on Twitter @NHSWandsworth. Our Clinical Chair, Dr Nicola Jones has a regular blog on our website called ‘Chat from the Chair’ www.wandsworthccg.nhs.uk/NewsPublications/ChatfromChair

What is your preference of communication? Any other ideas? Any questions?