Dear User, This presentation has been designed for you by the Hearts and Minds Support Team It provides a guideline for conducting a Seeing Yourself As Others See You appraisal exercise Please note that all the examples have been chosen to support people from all industries Feel free to replace them with your own examples and/or add any slides and exercises you find useful We hope you will find it useful Best regards, The Hearts and Minds Support Team

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Seeing Yourself As Others See You An HSE 360 ° Upward Appraisal Tool

Seeing Yourself As Others See You WHAT A simple, web based tool for comparing how you perceive yourself with how others see you WHY To avoid serious consequences caused by misunderstandings and miscommunication HOW By focusing on how you communicate your commitment to HSSE and how committed you really are

Seeing Yourself As Others See You Upwards Appraisal Process

The Process A Guardian nominates Managers and monitors the appraisal process A Manager nominates Appraisers A Manager fills out the self assessment questionnaire Appraisers fill out the questionnaire assessing Manager’s HSE behaviour Weekly status updates are being sent to a Guardian Individual report is sent to a Manager Report with aggregated data is sent to a Guardian Manager reviews findings with the Appraisers and comes up with an action plan for improvement Initiate process Questionnaire Analysis Action planning

The Participants A Guardian: Supervises the process Nominates the participants for Upwards Appraisal Organises feedback and discussion sessions A Manager: Nominated for Upwards Appraisal Nominates Appraisers Develops a personal improvement action plan An Appraiser: Appraises a Manager Helps in a development of Manager’s action plan

The Elements Four key aspects of HSE Management are being appraised: Walking the Talk: Do you follow through your statements with real actions? Informedness: Are you seen as being up to date regarding safety issues? Trust: Are you seen as trustworthy with regard to safety? Priorities: What messages are you sending regarding your priorities?

After the Appraisal Managers: Discuss the results with the Appraisers: Strong points and the areas for improvement Ways to Improve Discuss with supervisor Personal Action Plan Set a review date and ask for feedback Guardian: Examines the aggregated report Identifies the point Managers need to work on

Questions

Backup Slides

The Questionnaire 1.Safety – no harm to people – is clearly an important personal value to. 2.…… wants all the rules to be followed even if it means jobs take longer. 3.….. assesses safety performance in the same way as other business performance issues. 4.…..’s safety behaviours set an example to others. 5.……. checks whether people are satisfied with their response to safety concerns. 6.….. is aware of the issues affecting safety performance in their part of the business. 7.… is aware of the safety concerns of their people. 8.….. holds my employees accountable for safety performance in a just and fair way. 9.….. genuinely cares about the safety of their workforce. 10.…… blames others for my own mistakes. 11.… trusts their people to make sure work is completed safely. 12. ….. always promotes safety during site visits. 13.Safety has a strong influence on the way ……. appraises people’ performance. 14.…… treats Safety as a priority when compared with other business objectives. 15.When ….. is under time pressure, safety can slip off the agenda. 16.When ….. recruits new personnel, their previous safety performance is crucial in the selection process. 17. If …… personally was to fail on the business drivers below, which failure would have the most impact on them? Cost Leadership Production Targets Reputation Safety (Please rate in order from 1st to 4th; 1st is the driver where failure affects.... most, 4th affects.... least)

How Do You Think You Are Managing Safety? Walking the Talk Informednes s TrustPriorities Send positive messages 56%60%13%46%66%68%33%38% Send mixed messages 44%27%67%40%34%24%40%42% Send negative messages 0%13%20%14%0%8%27%20% Number of managers appraised = 8 Number of Appraisers = 38

RankItem % Appraisers giving positive score 1 ‘Safety – no harm to people – is clearly an important personal value to me 76 2 ‘I genuinely care about the safety of my workforce 75 3 ‘My people expect me to hold them accountable for safety performance in a just and fair way ‘I do not blame others for my own mistakes 66 Your Strong Points

RankItem % Appraisers giving negative scores 1 ‘When I am under time pressure, safety can slip off the agenda 37 2 When I recruit new personnel, their previous safety performance is crucial in the selection 24 3 I check whether people are satisfied with my response to their safety concerns 24 4 I treat safety in the same focused way as other business targets 21 Your Areas For Improvement

Driver Percentage scored as no.1 ManagersAppraisers Cost Leadership026 Production1311 Reputation2529 HSE6234 Overall priorities - What Affects Us Most?

Overall Priorities - What Affects Me Most? Managers Appraiser s 80 Cost LeadershipProductionReputationHSE

Conclusions Trust is a strong element in the organisation Managers are not seen as ‘sending positive messages’ for HSE Management aspects Walking the Talk, Informedness and Priorities There is no consistent alignment between the Managers and the Appraisers on all the key aspects of HSE management HSE is clearly not seen by all staff as the 1st business priority

For any additional questions or comments regarding the process please contact the SYAOSY support team at: