INSURANCECOLLECTIONEXECUTIVES Annual Conference – 2008 San Diego, California
President’s Welcome Tom Yodzis Director of Collections CNA Insurance Companies
Logistics Ken Godfrey Executive Director Insurance Collection Executives
Antitrust Policy Statement David Rose, Attorney Wright, Robinson, Osthimer & Tatum
Organizational Highlights Tom Yodzis ICE Conference October, 2008
ICE Board Members Tom Yodzis President Pat Archambault Vice President Chair, Education Committee Jim Mennen Treasurer Sharyn Milsky Secretary Tony MaltaChair, Benchmarking Committee Bill Haddock Michael Kronander Peter Veiga
ICE Key Contributors Ken GodfreyExecutive Director Gary Woodring Mr. All Star ICE Member David RoseICE Attorney
ICE Growth Member Companies
ICE Growth 2008 New Members All Risk - First Broker Member! American Family Burlington Preferred Employers Insurance Company Zenith
Conference Attendance
2008 ICE Accomplishments ICE Board of Directors Development Elected Pat Archambault Vice President New Board members elected - Bill Haddock, Michael Kronander, and Peter Veiga Education of our membership ICE Certification and Associate Programs continue growing 13 received certification status in ‘08 24 since inception in 2007 1 person attained Associate Designation Conducted our second webinar – “World Class Service in a Changing World” - over 250 participants from 22 carriers Published the Spring edition of the ICE education newsletter Four regional ICE certification classes scheduled
2008 ICE Accomplishments Improved the financial stability of ICE Trademarked ICE Name & Logo Developed ICE Database with online conference registration 2009 & 2010 Conference Planning Underway Published two Benchmarking Surveys The best insurance billing and collections network around!
2008 ICE Accomplishments Improved ICE Forum site on Expanded name recognition in our industry Involved 21 members on ICE committees Assumed lead role in ACORD working group for Account Current Standards Reduced the cost of ICE membership Kept conference fees level for 3 years Researched an industry rate for credit card fees
ICE Future Continue reductions in membership fees Expand on industry initiatives (credit cards, account current standards) Increase training opportunities including regional certification classes Grow membership Increase membership participation Continue to improve conference experience
ICE Future What do you want ICE to do for you? Two Options: Let us know Get involved
INSURANCECOLLECTIONEXECUTIVES Annual Conference – 2008 San Diego, California