Table of Contents Introduction Leadership vs. Management and Path Goal Theory Leadership Followership Management

Introduction Leadership vs. Management and Path Goal Theory Leadership Followership Management

Management vs. Leadership Management Process: (1) planning and budgeting, (2) organizing and staffing, (3) controlling and problem solving. Leadership process involves: (1) setting a direction for the organization (2) aligning people with that direction through communication (3) motivation.

Path Goal Theory Internal Leadership Styles:  Directive style  Supportive style  Participative style  Achievement-orientated style

Following Leadership Styles Autocratic style Democratic style Laissez-faire style

Training & Development Three questions must be answered with regard to training and development:  How should the company go about determining specific training needs for its work force?  How should the company select the appropriate training methods to implement?  How should the company evaluate the training and development program?

Determining training needs will be accomplished by conducting a thorough needs assessment in order to identify:  Performance deficiencies  Employee deficiencies  Management deficiencies  Supervisor deficiencies  Major customer complaints

Training methods the following methods are most effective:  E-learning  Classroom lecture  On-the-job training  Video DVDs

In order to select the best and most appropriate method, the following factors will be considered:  Number of employees to be trained  Cost of training  Objectives of training

Training objectives is also a crucial component of training needs program, and the following questions should be addressed: 1)Will training impart information or knowledge to trainees 2)Is the objective to develop analytical and problem- solving skills 3) Is the objective to learn a process or to change employee behavior.

Final phase of the training program will address the evaluation process of the training program: Trainee reactions – How satisfied were training participants Actual learning – How much employees actually improved their knowledge or skills Employee behavior – How much employees actually changed their behavior on the job Training results – How much training improved job performance

Stress In The Work Place Stress from the workplace affects your mental state at home or at work by two leading mental states affected: Anger and Depression A bad economy can bring a huge volume of stress energy. How to counter act:  Job enjoyment  production  positive atmosphere.  Rewards and incentives