DIGITALIZATION & E-GOVERNMENT 14th November, 2013 Bulgarian Economic Forum Nikolay Nedyalkov, Executive Director Information Services Plc.

The EU Perspective EU Digital Single Market:  Establishment of a single area for online payments, and further protect EU consumers in cyberspace  Revision of the eSignature Directive: mutual recognition of electronic identification  Code of EU Online Rights (published in 2012)  European Interoperability Framework (e-Government of Member States)  Development of Points of Single Contact in all Member States

Legislative Framework and е-Government in Bulgaria We have some of the first е-Laws in Europe …!  The Law on Electronic Document and Electronic Signature – 2001  The Law on Electronic Governance – 2007  Partially adapted main procedural laws  Adopted e-Governance Strategy

MTITC Challenges Challenges fromtowards communication G/B to A „each-each“ One-stop-shop for complex services, single window for е-services paper workflow in the essence of each administrative process integrated processes and systems

5 Integration and Development of the platforms of e-Government, e-Municipality, e-Justice... Creation of Trust, Security and Transparency Change Management Transformation of the Administration e-Governance 2020 Priorities e-Governance Strategy 2020 Stimulating the Use of e- Services

Transformation of the Administration e-Gov Strategy Marketing and PR Budgeting and Financing Target Control Development of e-services Securing effectiveness of the e-Gov processes ► Effectiveness and efficiency can only be achieved: if the administrations interoperate electronically information systems and processes are integrated and standardized if strong control and imposition of the governing decisions is rendered Prioritization Design Implement- ation Quality measurement Improvement

Information Services Plc  Established in 1970  Leading ICT company in Bulgaria  System integrator for the Ministry of Finance, Ministry of Justice and many more  300+ highly qualified software engineers and communication specialists  Offices in the 27 biggest cities in Bulgaria  R&D centres in Sofia, Varna, Plovdiv, Burgas and Veliko Turnovo  Leading provider of e-Signatures (StampIT)

Project Management Office and System Integrator PMO and System Integrator of the: – Ministry of Finance family (incl. National Customs Agency, National Revenue Agency, etc.) – Judiciary (National DELFI Register, NGOs Registers, Regional Courts) Main tasks of the system integration: – Project management office – ICT Infrastructure development and support – Information systems development, integrations – Digital Signatures, Training & Education, Logistics

Information Services as System Integrator 1/2

Information Services as System Integrator 2/2

Ongoing National Projects  Implementing Point of Single Contact Center (single gateway for businesses in their transactions with public administrations) for the tax, statistics and registry administrations on the territory of all major cities in Bulgaria  Researching and Development of Qualify Mobile Signatures for Government, Financial, Business and Citizens needs  Active participation in national government initiatives for eGovernance Development  Provide B2B solutions and partnership to entrepreneurs

Thank you for your attention! 12