1. E-government Working Group
E-government in Austria
Actual policy / main targets
Austrian E-Service strategy (delivery of E-Services as a set of building blocks or modules such as Identification, E-Form, E-Signature, E-Delivery based on standards)
Organisational and legal framework to achieve sector independent interoperability of electronic services
Most important building blocks / implementation strategy
Modules for Online-Applications (Identification and Authentification, E-Signature, E-Payment, E-Delivery); technological neutrality, co-ordination, standards and structures; co-operation with the business sector (bankcards)
Main achievements
Framework Consolidation (e-Government law designed especially for electronic communication between citizens and the business world and public administrations)
Basic Services (such as: Form Style-Guide, Citizen’s Card Concept, Mobile phone signature, Electronic methods of paying fees, Electronic delivery service, ...); implementation in various applications and selected communities
13/14 September
E-government Working Group

2. E-government Working Group
E-government in Austria
Most beneficial e-government service / main benefits
Implementation of uniform technical solutions (E-Signature, E-Payment, Identification procedure, …)
Electronic Delivery Service
Uniform access to Central Registries
Backoffice Integration (“Electronic Records Management” in all Federal Ministries)
Main challenges for the future
Deployment of E-Service building blocks to other sectors such as commerce, health, education, business, ...
Pan European Level
13/14 September
E-government Working Group