Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Save time & money with Ingram Micro IT Staffing Ingram Micro | Professional Services Save time & money with Ingram Micro IT Staffing John Redman Manager of Professional Services Operations August 23, 2013

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 2 Agenda ■ Introduction to IT Staffing ■ Our IT Staffing Partners – SmartSource Technical Staffing Solutions – VAR Staffing (Apollo Staffing) – People To Go ■ Patient Protection and Affordable Care Act (Obamacare) ■ IM Professional Services Programs ■ IM Professional Services Resources

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 3 IT Staffing Services Recruiting and Staff Augmentation Proven highly qualified candidates Screened and certified Flexible Staff Options Full-time direct placements Temporary/Project placements Temp-to-perm placements Contract placements Reasonable Zero Upfront Costs Competitively Priced Candidates of All Skill Levels Technical and Sales Save Time Build Profits Get the Most Flexibility Enjoy Responsiveness Have Complete Confidence

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 4 Company Opening Optimize Productivity of Personnel Increase Customer Satisfaction Leveraged Resource Resale Services Opportunities Coverage for PTO Revenue | Profitability | Saving DescriptionSKUMSRPMSRP Hourly RateVAR PriceVAR Hourly Rate Noncertified TechT14243$1,199$29.98$1,131$28.28 A+ Certified TechT14246$1,599$39.98$1,508$37.70 Network EngineerT14249$2,199$54.98$1,885$47.13 CCNP / CCIEBV4290$4,800$120.00$4,199$104.98

130501_ 5 SmartSource specializes in providing IT recruiting, technology deployments and IT staff augmentation services. Our ultimate goal is to exclusively provide these support services on behalf of our partners. Fast Facts:   Founded 1996   COVERAGE:   USA   CANADA   Nearly 20% of the VAR 500 leverage our services   IT consultants that offer decades of experience   Inc fast growth company

130501_ 6 Performing Staffing Services since 2000 IT Technical, Operations, and Sales Talent Information Technology Information Security Networking Engineering / Architecture ERP Implementation / Upgrade Audit / Compliance National Rollouts and Projects

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 7 And also in Canada Staff Augmentation Capabilities in Canada Performing Staffing Services since 2000 Provide IT staffing and field services across Canada in all provinces and territories Have 500 technical resources working across Canada every day IT Technical and Sales Talent National Rollouts and Projects

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 8 Change will be here January 1, 2014 Patient Protection and Affordable Care Act Key Elements Health Exchanges Pay or Play Rule 50+ FTE Penalties Non-compliance Employees covered through exchanges Employer Mandate DELAYED

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 9 Seek legal and tax advise and stay compliant The law is complex pages of information The penalties are steep One solution: Pay-roll your contractors with IT Staffing Clients recruit their own staff IT Staffing vendor on-boards clients recruits IT Staffing properly classes the employees IT Staffing processes pay-roll and issues W2 & 1099’s IT Staffing terms recruits and provides insurance to those who qualify Issues and Solutions

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 10 Key Considerations Time   Job Description   Resume Review   Interviewing   Onboarding   Payroll Processing Cost   Productivity   Internal Associate   Job Board Posting   OpEx vs. SG&A   Obamacare Revenue | Profitability   Lost Sales   Potential Revenue Stream   Return on Associate Time   Customer Loyalty

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Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 12 Questions?

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 13 Ingram Micro Professional Services IM Link IM brokered solution provider network Standard hourly rates for labor services IT Staffing Services Permanent or temporary positions Flexible Staff Augmentation Solutions IT Asset Disposition Services Secure and responsible disposal Removes liability for information SCORE Professional Services Category and Vendor Specific Services SKU’d and Customizable SOW’s Ingram Micro Training Academy Classroom or Online – guaranteed to run Can be resold to end users 3rd Party Warranty Services Private label product protection Variety of Coverage Options Remote System Admin Services Save a truck roll Outsource support and development System Integration Services Compliment Cloud Services sales Customizable to end-user environments

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 14 For access to IM Link… Sales and Support Assistance… | (800) x67247 | x66686 | x66492 To become an IM Link Service Provider… | (800) ext | (800) Follow us: Ingram Micro Professional | Getting Linked Up with IM Link

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.