May 24, 2016 Melanie Holmes Talent Mismatch – the Gap Widens

The world of work is changing…

Talent Mismatch – the Gap Widens ManpowerGroup ManpowerGroup TM is the world leader in innovative workforce solutions. We leverage our global reach and local expertise of tens of thousands of people across more than 80 countries, making it possible for businesses to access the talent they need when they need it. ManpowerGroup TM Solutions provides clients with human resources outsourcing services primarily in the areas of large-scale recruiting and outcome-based workforce-intensive initiatives, thereby sharing in the risk and reward with our clients. Experis TM is the global leader in professional resourcing and project-based workforce solutions. With operations in more than 50 countries, we deliver 53 million hours of professional talent specializing in IT, Finance and Engineering to accelerate clients’ businesses each year. Right Management ® is the global leader in talent and career management workforce solutions. Through our innovative and proprietary process, we leverage our expertise to successfully increase productivity and optimize business performance.. Manpower ® is the global leader in contingent and permanent recruitment workforce solutions. We provide the personal flexibility and agility businesses need with a continuum of staffing solutions.

Manpower Employment Outlook

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, The national results U.S. employers report guarded hiring plans –16% intend to increase –11% intend to decrease –70% intend no change –3% are undecided Seasonally Adjusted Net Employment Outlook is +7% Stable compared to +6% in Q Stable compared to +8% in Q3 2011

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Industry Sector survey results Wholesale & Retail Trade (+17%) Mining (+15%) Financial Activities (+9%) Information (+8%) Leisure & Hospitality (+8%) Professional & Business Services (+8%) Durable Goods Manufacturing (+8%) Nondurable Goods Manufacturing (+8%) Other Services (+5%) Education & Health Services (+4%) Transportation & Utilities (+3%) Government (-3%) Construction (-4%)

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Midwest Net Employment Outlook (+8%) Hiring plans stable quarter over quarter Up slightly year over year More than two thirds of employers anticipate no changes

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Wisconsin 19% of employers expect to increase hiring 11% of employers plan to decrease 67% expect no change in their hiring plans 3% are undecided Resulting in a Net Employment Outlook of +8%

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Wisconsin Industry Sector Results Job Prospects appear best in: –Durable Goods Manufacturing –Non-Durable Goods Manufacturing –Transportation & Utilities –Wholesale & Retail Trade Employers planning to reduce: –Construction –Government Employers expecting no change: –Education & Health Services –Leisure & Hospitality –Information –Financial Activities –Professional & Business Services –Other Services

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Milwaukee-Waukesha-West Allis, WI MSA 18% of employers expect to increase hiring 12% of employers plan to decrease 66% expect no change in their hiring plans 4% are undecided Resulting in a Net Employment Outlook of +6%

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Milwaukee-Waukesha-West Allis, WI Industry Sector Results Job Prospects appear best in: –Durable Goods Manufacturing –Non-Durable Goods Manufacturing –Transportation & Utilities Employers planning to reduce: –Construction Employers expecting no change: –Wholesale & Retail Trade –Leisure & Hospitality –Other Services –Government –Financial Activities –Professional & Business Services –Education & Health Services

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Conclusion Employers guarded about hiring plans through year end Most areas remain positive, but fewer are improving Softening Outlook in many industries More information available at: press.manpower.com Quarter Survey results coming December 13

Changing World of Work

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Forces of change in the world Emerging markets are reshaping the global economy… Widening the gap between the have’s and the have not’s. Rapid technological innovation is creating transparency and lowering transaction costs. Talent is the new ‘it’ – unleashing human potential becomes the major agent of economic growth.

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, World of work trends

ManpowerGroup 2011 The U.S. is still wrestling with high unemployment, but… 52% of employers report difficulty filling open positions.

2011 ManpowerGroup Talent Survey

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, About the ManpowerGroup Talent Shortage survey 6 th annual survey More than 1,300 employers surveyed in the U.S. Nearly 40,000 globally 39 countries and territories Research conducted in Q1 2011

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Percentage of U.S. employers having difficulty %41%31%34% Global US

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Top ten jobs in the U.S. 1.Skilled Trades 2.Sales Representatives 3.Engineers 4.Drivers 5.Accounting & Finance 6.IT Staff 7.Management/Executives 8.Teachers 9.Secretaries, PAs, Admins 10.Machinist/Machine Operator

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Why are employers having difficulty? Looking for more pay than is offered. Lack of "hard" job skills or technical skills. Lack of experience. Lack of available applicants/no applicants. Don't possess the right values and mindset. Lack of knowledge of business or academic disciplines. Lack of "soft" skills or interpersonal and communication skills.

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, What strategies are you pursuing? Changing recruitment strategies. Focusing more on staff retention in jobs where recruitment is difficult. Providing additional training and development to existing staff to fill vacancies. Broadening search outside of your local region. Partnering with educational institutions to create curriculum aligned to your talent needs. Increasing the focus on improving your pipeline. Increasing starting salaries. Providing virtual work approaches to applicants.

Talent Mismatch – the Gap Widens Unleash human potential Work Models People Practices Talent Sources What new practices will we need in order to attract, develop and retain the talent we need? What will motivate generations to work together? How will our leadership behaviors change? Do we know all of our talent supply options? How can we optimize the talent we have? What talent strategies can we deploy to reach undertapped and untapped talent pools? What work models should we use? How can we leverage the talent ecosystem to drive productivity? How will we accommodate a diverse workforce?

By 2020 there will be 123 million high-skill, high-pay jobs available in the U.S., but only 50 million Americans with the right education to fill them. Economist Intelligence Unit

Talent Mismatch – the Gap Widens ManpowerGroup Proprietary & Confidential | May 24, Thank you! Melanie Holmes For more go to