1 Information Technology Division Executive Office for Administration and Finance Springfield Data Center Program Alignment – ITD Engineering

2 Springfield Data Center Alignment – ITD Engineering Agenda  Alignment Process and Schedule  Program Alignment  Service Offering Alignment  Procurement Update/Standards  Current ITD projects  Planned ITD projects  Alignment planning

3 Springfield Data Center IT Consolidation Alignment Process & Schedule Core Program Alignment (3/8 – 3/26) Key Dependencies & Stakeholder Alignment (3/29 – 4/8) Review & Finalization (4/12 – 4/30) ANF Final Review5/4 Benefits, Financials, Schedule Schedule Process FinancialsLou Angeloni Staffing/HREllen Wright ProcurementLinda Hamel Facility BudgetDCAM Energy StrategyDOER4/12 ServicesJohn Letchford TechnologyJason Snyder IT ConsolidationJohn McElhenny SecurityDan Walsh IT GovernanceITD4/14 IT Executive ReviewITD4/16 Energy Strategy & Facility Budget Review DCAM4/20 ANF Review PreparationDCAM4/28

44 SDC – Data Center Consolidation Alignment DCC – WAVE 1 Disaster Recovery (Waves 1, 2 (Waves 1, 2) Primary Hosting January 2012 (Wave 3) Network, Storage, Security, DR, VPC Virtual Private Cloud Technology IT Service Excellence Automation, Service Desk, ITIL, Chargeback DR in Waves 1,2 Evolution to Primary Hosting in Wave 3 Data Center Infrastructure Security Framework Architecture Automated Tools: Provisioning, Monitoring, Ticketing New Chargeback Model

55 Services – ITD Service Models Network & Data -Backup & Recovery -Database Hosting -Network, Storage, Telecom Applications -CIW -HRCMS -Mass.Gov Workgroup -Desktop and File -Messaging, Print & Mail -Content Mgmt ITD Today 6 lines of Business ITD Jan SDC Integration -CommBridge -Secure File / Delivery -XML Gateway Hosting - Co-Location, Distributive Hosting -DR -Mainframe Security -Cert Mgmt -Firewalls, VPN, IPS/IDS -UAID -Vulnerability Assessment Hosting VPC (Virtual Private Cloud Infrastructure) Secure Resource Pools Highly Available & Continuously Available DR Secure Co-location Actionable Service Catalog Shared ITIL Services Dynamic Provisioning Workgroup Print / Mail Network & Data DCI (Data Center Infrastructure) MAIN – High Speed Network Link 10 Gig Converged Ethernet Switching Storage – Multi-Tiered Backup & Recovery – Dedup Security -Centralized Security Polices and Identity Mgmt -Higher Density Security (Firewalls, VPN, IPS/IDS) -Centralized Vulnerability Assessment

Technology – 4 Point Solution Model

7 Technology Virtual Private Cloud (VPC) Virtual Private Cloud Description: Supports heterogeneity of both Physical and Virtual Resources Capacity: 960 Virtual Hosts 250 TB SAN Technologies: ITSM Service Desk – Incident, Asset, Change, Auto Discovery Capacity Management – Performance Monitoring, Analysis, Forecasting Events Management – Correlation of Events & Automated Responses Shared ITIL Processes CMDB – Configuration Management Database Financial Management – Collection of Resource Utilization & Billing Virtual Private Cloud Management Image Library – Standardized Image Management Actionable Service Catalog- Request Management, Automated Provisioning of OS and Storage Monitoring- Agent for OS, VM, Databases, Network and Server hardware Service Catalog Web Interface & Dynamic Provisioning – End User Driven Resource Management Virtual Private Cloud Infrastructure VPC Infrastructure – Server & Supporting Network Infrastructure VPC Virtualization Software – Host & Systems management software VPC Storage – Tiered storage VPC Secure Pools – Secure resource pools abstracting applications from hardware ITSM & VPC Management Shared Infrastructure Hosts and software for ITSM & VPC Management Tools

8 Technology Consolidated Disaster Recovery & SAN Consolidated Disaster Recover & SAN Description: Cost effective DR & SAN for any application which easily grows with the quantity of applications and throughput requirements. Supports any OS, host, data source with high level of interoperability. Capacity: 100TB Enterprise 250TB Mid Tier 96 Hosts Technologies: Data Replication- Enterprise & mid-tier software disk-to-disk backup and appliances Storage virtualization- Legacy host replication SAN switching- 8Gb/s Backup and Recovery- Enterprise Web enabled Site Recovery Manager- Software to recover Virtual Environments Storage Array – Fiber Channel/ SATA II/ Solid State

9 Technology Data Center Infrastructure (DCI) DCI Description: Perimeter and distribution infrastructure for Springfield Data Center. Capacity: 160 racks of Disaster Recovery and Primary Hosting Infrastructure. Technologies: Perimeter- Carrier-class edge routers with integrated, high-density Ethernet switching; IP/MPLS routing 10 to 40 Gbps line cards Aggregation Switching 720 Gbps supervisor engines; Gigabit to 10 Gigabit Ethernet I/O modules; Control (MAC) security with hardware based 128 bit AES encryption. Security Firewalls – Boundary protection and access controls for network resources Intrusion detection system 0 detects and alerts on possible network attack DNS – hierarchical naming system for computers and services VPN Concentrator – allows secure remote access Security Incident * Event Mgmt System – correlates from network systems to determine possible security incidents and events.

Technology - MAIN Network MAIN Description: High speed fiber optic transport backbone WAN (Wide Area Network) link from MITC to SDC Capacity: Scalable bandwidth capacity for 10 Gbps (Gigabit per second) up to 100 Gbps speeds Technologies: Network: Redundant connectivity using Multiprotocol Label Switching (MPLS) makes it easy to create "secure virtual links" between distant nodes Multiplexing Backbone Network: Gigabit Ethernet switching; ATM, MLPS, WDM, SONET, Carrier Ethernet Optical Transport, ROADM 3 Degree ComponentsQuantityDiscounted Cost ROADM 3 Degree3 $ 940,800 SONET Demarc3 $ 285,600 Carrier Ethernet Switch3 $ 268,800 Fiber Routers TBD Total: $ 1,495,200

Technology – Zone Based Security Model

12 Technology – Capability Matrix

13 Standards CategoryStandardScopeProcessStatusNext Step VPCServers 2 Rack Mountable Server Vendors TGB & IT Sourcing Process with Legal In Review with TGB Procurement Issued in May/June 2010 VPC Virtualization Software Single or 2 Hypervisor Provider Vendors TGB & IT Sourcing Process with Legal Being developed as part of Unisys Engagement Finalization of Standards post Unisys engagement in June 2010 Consolidated DR / SAN Storage Consolidation of EMC Storage for DCC and MITC Consolidation procurement with EMC, & TGB/IT Sourcing Process, Provide standard for FY11 Rate Business Plans EMC proposal in review with TFG; Coordinating with FY11 rate process Finalize proposal with EMC in May 2010, Identify timing from FY11 rate process DCINetwork Lossless Gigabit Ethernet; Unified Fabric TGB & IT Sourcing Process with Legal Being developed as part of SDC program Meet with vendors to discuss technology DCIService Desk Tools Common Platform for Asset Mgmt, Capacity Requirements gathering process with ITD Being developed as part of SDC program Meet with ITD to validate capacity, cost, scope DCIMonitoring MITC and SDC server, storage, network, database, apps TGB & IT Sourcing Process with Legal Being developed as part of SDC program Meet with ITD to validate capacity, cost, scope DCI Enterprise Backup & Recovery MITC and SDC common backup architecture TGB & IT Sourcing Process with Legal Being developed as part of SDC program Meet with ITD to validate capacity, cost, scope