1. Storage Trends: DoITT Enterprise Storage
Gregory Neuhaus – Assistant Commissioner:
Enterprise Systems
Matthew Sims – Director of Critical Infrastructure

2. Overview
Traditional Storage Offering
Current Storage Offering
Emerging Technologies / Future Offerings

3. Overview: Environments
Enterprise Systems – Mission Critical Storage Solutions provided as agency-wide service offering.
Platforms include: Solaris, Linux, Windows, AIX, VMware, Mainframe
Environments Included are:
311 – City Services Call Center
NYC.gov – Public Web Portal
NYCSERV – Department of Finance Revenue Application
Exchange – Citywide Solution
Cityshare – Employee Internal Web Portal
GIS – City Geographical Information Services
Interwoven – Content Deployment System
Analytics – Enterprise Reporting System

4. Overview: Data Storage Highlights
Disaster Recovery Solutions – Multi-site redundancy
Data Replication – Block and File level for high availability
DWDM Fiber Channel connection between three sites
311 Call Center Data
Data Types: Flat Files, Block Devices, Exchange, Oracle, SQL
GIS Citywide Geographical Imaging

5. Most systems – static-size internal disk
Enterprise Storage: Traditional Offering (prior to 2004)
Silo approach
Most systems – static-size internal disk
Dedicated direct attached array for additional needs
Limited “shared array” solutions
Standalone arrays

6. Rapidly growing data sets Risk of data loss
Traditional Storage Offering: Issues
Rapidly growing data sets
Risk of data loss
Multiple array failures – risk of data loss
Extensive downtime due to disk failure
Extensive maintenance windows
“Ad-Hoc” replication, file copy strategies for DR
Inability to forecast and meet storage demand
High cost due to dedicated storage procurements

7. Ability to quickly grow data sets Implement Shared Fabric
Solution: Enterprise Storage Area Network (2004 – 2006)
Ability to quickly grow data sets
Implement Shared Fabric
Centralize critical storage
Enhanced capacity planning and provisioning
Lower overall costs
Increased security, manageability

8. Traditional Tape Backup and Archiving Offsite Vaulting
Overview: Technology Solutions
Storage:
Hitachi Storage Array
NetApp Filers
Shark Storage Array
SATA Storage Array
Data Protection:
Veritas Netbackup
Traditional Tape Backup and Archiving
Offsite Vaulting
StorageTek Tape Silos

9. Current Offerings: SAN / Fabric
Fabric Architecture – Brocade 12k, 48k, 4900
“Core-Edge” Topology. Bandwidth 1 to 4 Gbps
High performance, redundant
Robust, highly reliable / scalable
Established Fibre Channel Infrastructure
Based on best practices and industry experience
Increasing demand for more bandwidth
Expanding requirements for greater port density
Greater need for Fabric / Storage segregation

10. Enterprise Storage: Hitachi 9990 / 9980 Series
Consolidated Approach for Data Center Storage
Highly Integrated Service Offering
Reduced Cost per unit of Storage
Enhanced and streamlined supportability
Efficient Utilization of Costly Disk Resources
Simplified Provisioning, Virtualization, and Data Migration
Enhanced Accessibility to Data Sets for SOA initiatives

11. Enterprise Storage: Tiered Storage
Transition to Tiered Storage Model
Continue “Core” Enterprise-class Storage - Mission-critical data
Implement SATA technologies for 2nd Tier Data
SAN Segregation allows N-level Storage Tiers
Facilitates data migration, Lifecycle Management

12. Enterprise Systems: NetApp Filers
Windows Systems – Due to unique replication and storage needs particular to the Exchange environment, NetApp Filer Technology will be used to house the Windows environments.
This approach allows Exchange to run in a storage environment that has been optimized and supported by Microsoft.
Environments Included are:
Exchange – Citywide
SQL Server – Microsoft Database Solutions
Windows Hosting – Other Application Systems hosted on Windows

13. Security Fabric Security – Brocade Secure OS under implementation
Access Control Lists
Restricted Access
Centralized and Consolidated Storage Administration

14. Traditional tape backup & recovery Highly robust, reliable
Current Offerings: Backup & Recovery
Traditional tape backup & recovery
Highly robust, reliable
Mature technology
Based on best practices and industry experience
Increasing need for faster backup, recovery times
Need to minimize backup windows, increase data availability

15. Current Offerings: Backup & Recovery

16. Virtual Tape Library (VTL)
Planned Expansion: Backup & Recovery
Virtual Tape Library (VTL)
Faster Backup and Restore Times
Reduced Application Impact
Smaller Backup Windows
Potential for Continuous Backup and Recovery Windows
Allows for Disk-level Replication (DR strategy)

17. Enhanced Offsite / DR Capability
Planned Expansion: Backup & Recovery
Enhanced Offsite / DR Capability
Cluster-enabled Backups
“Offsite capabilities to FISA”
Immediate availability of DR Backup Environment
Immediate availability of Offsite Tape / Disk
Integrate with VTL to enhance Recovery Time

18. Need for Enterprise-scale Solution
Emerging Technologies: Storage Resource Management
Need for Enterprise-scale Solution
Must be heterogenous, vendor neutral
Allow end-to-end management
Allow end-to-end problem isolation
AppIQ, EMC offer promising solutions (among others)
Reduces “Shelf-ware” effect of disparate tools
Information Lifecycle Management

19. Optimized Provisioning
Emerging Technologies: Virtualization
Optimized Provisioning
Facilitates tiered storage model
Multi-protocol access points: NAS, FC, iSCSI
Multiple vendor offerings in this space
Technology in infancy stage
Multiple approaches:
Appliance approach
“Core” approach

20. Contact Information
Gregory Neuhaus
Assistant Commissioner – Enterprise Systems
Office:
Matthew Sims
Director of Critical Infrastructure
Office: