2007 Annual Conference GETTING the MOST out of CLEAR

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation FOUNDED 1980 In 1980, a group of professional and occupational regulators and private sector representatives, met in New Orleans to discuss their need to share information

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation GOAL of New ORGANIZATION The goal was to better achieve a shared mission of public protection The result was The Council on Licensure, Enforcement and Regulation (CLEAR)

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation A RESOURCE for ALL They decided the new organization must include representatives of - all governmental sectors - the private sector - others with an interest in the field

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation CONSTITUENCY With its broadly-based constituency, the organization would be a resource to everyone involved in the licensure, certification or registration of the hundreds of regulated occupations and professions, both non-health and health.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation HOLISTIC APPROACH This inclusive approach worked well for CLEAR's members and continues as an excellent vehicle for responding to a necessarily diverse constituency.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation The EARLY YEARS CLEAR was originally supported by state regulatory agencies and The Council of State Governments. CLEAR’s early leaders designed and implemented many of the programs and projects that continue today.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation REGULAR MEMBERSHIP Regular CLEAR membership is open to governmental agencies and legislated (publicly mandated) organizations concerned with professional and occupational regulation, associations of these agencies or organizations, and individuals.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation ASSOCIATE MEMBERSHIP Associate CLEAR membership is open to organizations not eligible for regular membership that have an interest in professional and occupational regulation, individuals employed by such organizations, and private individuals.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation MEMBERSHIP COMMUNITY Within a few years of its founding, CLEAR's organizational culture was enriched as first Canadian members, then Western European and others decided to participate.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation INTERNATIONAL OFFICE CLEAR’s Office of International Affairs based in England provides assistance to all non-North American constituencies.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation MEETING its MISSION CLEAR meets its mission through - conferences and training - publications - answering inquiries - consulting - providing opportunities for peer-to-peer networking

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation An EDUCATOR, Not a REGULATOR CLEAR defines its educator role by - proactively identifying critical issues - providing a dynamic, interactive forum - collecting and disseminating information

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation INQUIRY AREAS CLEAR supports three areas of substantive inquiry on an ongoing basis. The annual conference program is structured around these areas.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Area 1: PROFESSIONAL DISCIPLINE The percentage of budgets that most state and provincial agencies spend on professional discipline activities is quite high. The current focus includes best practices in all phases of the investigative process from complaint to final decision.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Area 2: CREDENTIALING/EXAMS Candidate entry into professions and occupations is a critical part of the regulatory process. Issues include: - leveraging the Internet - managing exam programs - candidate accommodation

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Area 3: POLICY / ADMINISTRATION All agencies face the same policy and operational issues. Current policy issues include: - disaster preparedness - unregulated professions - accountability - ethics

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation SPECIAL INTEREST GROUPS CLEAR sponsors four special interest groups: - agency administrators - facilities regulation - health issues - legal issues

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation CLEAR EXAM REVIEW CLEAR Exam Review (CER) - a semi-annual journal - focused on licensing examination issues - intended for all audiences

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation CLEAR NEWS ONLINE CLEAR News is a Web log, providing timely information relative to the CLEAR organization and on general issues of interest to professional regulators. Anyone may receive notices by subscribing to CLEAR’s ListServe.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation CONFERENCES and BEYOND CLEAR offers - the premier annual conference on professional regulation - training programs - topical seminars upon request

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation TRAINING PROGRAMS - Board Member - Executive Leadership for Regulators - NCIT: Basic and Specialized - On demand

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation BOARD MEMBER TRAINING - presented with annual conference - available online - provided upon sponsor request

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation ONLINE BMT CURRICULUM - The History and Purpose of Regulation - Role of a Board Member - Administrative Rulemaking - Licensure Examinations - Professional Discipline - Continuing Competence A self-paced course – each module takes about 40 minutes to complete

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation EXECUTIVE LEADERSHIP - The Executive Leadership Program for Regulators was prepared by Canadian and US regulators to meet the needs of both - three-day program - offered in conjunction with the annual conference and upon request

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation EXECUTIVE LEADERSHIP CURRICULUM - Regulatory leadership - Organizational culture and change - Creating a positive public relations program - Creating an appropriate working relationship with stakeholders / Art of negotiation

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation The NCIT -The National Certified Investigator/Inspector Training (NCIT) - started in programs held several times a year throughout the US and Canada - programs coordinated between CLEAR and host agencies

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation About the BASIC NCIT - training modules include lectures, role playing, and video presentations - basic program concludes with an examination that can lead to certification - completion of the Basic NCIT is a prerequisite for attending the specialized program

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation BASIC NCIT Curriculum - Administrative law and the regulatory process - Professional conduct and inter-agency relations - Investigative process

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Basic NCIT Curriculum Cont’d. - Principles of evidence - Evidence collection, tagging and storage - Interviewing techniques - Report writing - Administrative and criminal proceedings (US & Canadian versions offered)

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation SPECIALIZED NCIT Curriculum Provides advanced certification in –Advanced Interviewing –Investigative Analysis –Investigative Report Development

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation FACULTY All CLEAR’s training programs are presented by faculty members expert in handling the common challenges faced by professional and occupational regulators.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation TRAINING on DEMAND Upon request, CLEAR can also meet various training needs. You don’t have to shoulder the entire burden by yourself CLEAR can come to your agency or organization

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation WEBINARS - One-hour topical presentations - Uses Web-based PowerPoint and audio - Multiple attendees for one registration fee - Participants can ask questions - Participants provided post-session copy of the presentation

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation COMMITTEES Much of CLEAR's work is carried out through various standing committees and special interest groups. These groups meet at least twice a year to conduct business.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation VOLUNTEERS It is primarily through the extraordinary contribution of its many volunteer members that CLEAR accomplishes its mission. You are cordially invited to join one or more of these committees. To participate, fill out the form in your packet.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation CLEARHQ.ORG Last is CLEAR's much-beloved Web site. The address is On this site, we have links to regulatory agencies, associations and other stakeholders as well as a host of other information.

Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation The BOTTOM LINE CLEAR promotes regulatory excellence through its educational programs, networking opportunities, publications, inquiry and other services for everyone involved with the professional and occupational regulatory community.

2007 Annual Conference Thank You!