Copyright © 2005 Qwest. All rights reserved. 1Qwest Confidential & Proprietary QORA –ASR Gateway ASOG 34 Release Effective March 12, 2007.

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Presentation transcript:

Copyright © 2005 Qwest. All rights reserved. 1Qwest Confidential & Proprietary QORA –ASR Gateway ASOG 34 Release Effective March 12, 2007

Copyright © 2005 Qwest. All rights reserved. 2Qwest Confidential & Proprietary Qwest is a premier provider of full-service communications for people at work, at home or on the move. Qwest's competency reaches across America, drawing on the Spirit of Service TM at the heart of our heritage as we effectively steward our shareowners' investments and provide outstanding service to the customers we serve. As our dedicated professionals move and manage information, we do so with integrity, superior value and advanced products and services, assuming only those tasks we can do exceedingly well. Qwest Values The following values guide our decisions, both corporate and individual, as we transform Qwest into a premier telecommunications provider that delivers exceptional service to customers, creates pride among our employees, delivers value to our shareowners and earns high regard from our many constituents: Customers come first Our team is united We will grow profitably The Qwest Vision

Copyright © 2005 Qwest. All rights reserved. 3Qwest Confidential & Proprietary Release 9.0 – QORA ASR Gateway Qwest will implement the ASOG Version 34 Industry Standard changes to the ASR forms and fields decided upon at an industry level with participating members of the OBF Committees. Effective date for this release as dictated by the industry is March 12, For detailed information about the industry changes on the ASR – refer to the ATIS website: Qwest will implement upfront validations in the QORA ASR Gateway that impact all ASRs being transmitted to Qwest electronically. This includes the web-based QORA (Qwest Online Request Application) GUI application, or through direct connections, such as NDM or UOM interfaces.

Copyright © 2005 Qwest. All rights reserved. 4Qwest Confidential & Proprietary Customer Impacts/Value How does implementation of Qwest up front editing add value for you, our customer? –The QORA GUI application is a superior alternative to paper ASR forms, offering on-line help as well as validations for accuracy. –Upfront edits streamline processing time for your request, by ensuring the data supplied by you is as accurate as possible. –Prior to the ASR being accepted into Qwest’s systems, you are notified of the errors on the ASR allowing corrections to be made, thereby reducing the need for costly re-issues of the ASR (supplements). –An accurate ASR helps ensure the accurate provisioning of your request the first time. –Accurate entries also create accurate billing, reducing the possibility for errors on your monthly bill. –Reduced cycle time due to less re-work and supplements being required.

Copyright © 2005 Qwest. All rights reserved. 5Qwest Confidential & Proprietary General Changes Pre-Order Display – QORA GUI –The field names on the “Address Validation by Street Address” tab will be changed to match the Industry ASOG 34 version names. For example “Name” will be changed to “SASN”. Along with this change, links to the Field Level Help will be available. QORA GUI “Create New” functionality Change: – “Create New” functionality will be changing slightly. When the ASR is copied to a new ASR, the data in the QTY field and the Remarks field will not be copied but left blank. The user will need to populate these fields with the appropriate data for the new request.

Copyright © 2005 Qwest. All rights reserved. 6Qwest Confidential & Proprietary General Changes-Cont’d UOM Ordering Enhancement: –Qwest is implementing a “pull model” option for UOM ordering which allows the customer to pull the “Results Ready ID List” data from a Qwest-provided web service rather than having the list “pushed” by Qwest to the customer. Existing functionality is not changing; this is an additional option being made available.

Copyright © 2005 Qwest. All rights reserved. 7Qwest Confidential & Proprietary CIC Field validation: –Qwest will validate the CIC field on the Trunking/Translations form. When the CIC field is populated, the REQTYP = M and the CC field on the ASR form is populated, (Local Interconnect Services) position 1 must = 9 and positions 2-4 must be numeric. MUXLOC Field rule change: –Qwest will require on the Transport Form that the MUXLOC field entry match the first 8 characters of the Qwest-owned CLLI contained in the SCFA when the CFA is blank, the SCFA is populated, and the SMUXLOC is blank. SMUXLOC Field validation: –Qwest will validate the SMUXLOC field on the Transport Form when the SMUXLOC field is populated along with the SCFA field to ensure the SMUXLOC entry matches the first 8-characters of the Qwest-owned CLLI contained in the SCFA. This Validation, as with the MUXLOC field validation in only invoked when the CFA/SCFA facility type = “T1” or “T3”. Field Rules/Validation

Copyright © 2005 Qwest. All rights reserved. 8Qwest Confidential & Proprietary Field Rules/Validation-Cont’d TSC Field Validation: –When the ASR Form has ACT=N and the ACTI =C (New Trunk Group being requested) Qwest will require the TSC field be blank. PON Field Validation: –Qwest will validate the PON field on the ASR form be populated only with the following valid entries: alpha/numeric (A-Z, 1-0) space period dash parenthesis

Copyright © 2005 Qwest. All rights reserved. 9Qwest Confidential & Proprietary Customer Responsibilities Arrange to participate in the 30-day testing window prior to the release –Test for the ASOG 34 Industry changes per industry test plan. –Test for the new Qwest ASR Gateway upfront validations and rule edits Ensure information on the release details is shared internally with those employees issuing ASRs to Qwest.

Copyright © 2005 Qwest. All rights reserved. 10Qwest Confidential & Proprietary FAQs Are manually transmitted ASRs impacted with this release? –Yes – the industry changes for ASOG Version 34 are applicable and the new forms must be used effective with ASRs transmitted to Qwest after 3:00 pm (MST) on Friday March 9, Do the QORA ASR Gateway upfront edits impact our company if we have our own ordering systems? –Yes – all ASRS electronically submitted to Qwest through direct connections, e.g., NDM or UOM are impacted with the new edits/validations.

Copyright © 2005 Qwest. All rights reserved. 11Qwest Confidential & Proprietary Contacts/Resources Contact your Qwest Service Management Representative for more information. Detailed information on all ASR related ordering and technical specifications can be viewed at this website: