1. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential1 Identity Proofing Service United Technologies Corporation September 26 th, 2014

2. End-to-End Process Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential2 REVIEWPURCHASEGATHERREGISTERSCHEDULE

3. Why does this proofing need to be completed? UTC-identified contractors working for UTAC aerospace business units need access to UTC computer systems. All such contractors are required to go through this Identity Proofing Service. How the Identity Proofing Process Begins: UTC hiring manager submits a proofing request to Exostar for a contractor. Exostar receives the contractor’s information from UTC and sends the user an email. Contractor receives an email titled: “UTC Computer System Access” Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential3 REVIEWPURCHASEGATHERREGISTERSCHEDULE REVIEW: UTC CONTACT SUBMITS PROOFING REQUEST

4. WARNING- DO NOT DELETE this email as it contains information necessary for you to successfully complete your Identity Proofing appointment. 1. Email received from Exostar includes contractor’s following information:  First name  Middle name  Last name  Suffix  Business Phone ( a personal phone number can be provided)  Country location  Name of the company 2. Contractor verifies their legal information is correct.* * The information received by Exostar from the HR representative MUST match the documentation that the contractor presents at the proofing appointment. If the information is incorrect, the contractor must reach out to the hiring manager to correct the data. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential4 REVIEWPURCHASEGATHERREGISTERSCHEDULE REVIEW: Email titled, “UTC Computer System Access”

5. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential5 REVIEW: Step 1 EMAIL SAMPLE REVIEWPURCHASEGATHERREGISTERSCHEDULE IMPORTANT: If the information displayed does not match your legal documents reach out to your HR representative to correct information prior to registering your license key to avoid a failed proofing and an additional license key purchase.

6. When? A.Suppliers may purchase licenses in advance and provide keys to contractors. B.A contractor may also purchase licenses if one was not provided to them after receiving their email titled: “UTC Computer System Access” What? Go to Step 2 of your email and use the email address and Contractor ID referenced, as your login credentials to the web store. Login to http://www4.exostar.com/proofingservice with your credentials.http://www4.exostar.com/proofingservice A license key will be issued to you via email once Exostar has received full payment. Secure email received with the license key as you will be required to use it in Step 4. WARNING: Regardless of the payment method, your license key is valid for 90 days from the date of purchase (not the date of payment). STOP If you have already been provided with a license key, skip slides 7-14, and go to STEP 3 of your “UTC Computer System Access” email. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential6 REVIEWPURCHASEGATHERREGISTERSCHEDULE PURCHASE: PURCHASES IDENTITY PROOFING LICENSE KEY

7. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential7 PURCHASE: STEP 2 EMAIL SAMPLE These are your web store credentials. The email address referenced will also be the recipient of your license key. If the email is incorrect, reach out to your hiring manager to update your information. REVIEWPURCHASEGATHERREGISTERSCHEDULE Click this link to visit our web store and purchase your appointment

8. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential8 REVIEWPURCHASEGATHERREGISTERSCHEDULE PURCHASE: PAYMENT CENTER ACTIVITIES A step by step guide is available in PDF or video format. FAQs are also available to answer additional questions. Click “Add to Cart” to begin purchase of license.

9. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential9 Update the number of proofing licenses here. Click “Proceed to Checkout” to continue REVIEWPURCHASEGATHERREGISTERSCHEDULE PURCHASE: PAYMENT CENTER ACTIVITIES

10. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential10 Please refer to the initial Exostar email titled: “UTC Computer System Access” to retrieve information regarding step 2. REVIEWPURCHASEGATHERREGISTERSCHEDULE PURCHASE: PAYMENT CENTER ACTIVITIES

11. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential11 REVIEWPURCHASEGATHERREGISTERSCHEDULE John Doe Enter payment information and click Continue. PURCHASE: PAYMENT CENTER ACTIVITIES

12. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential12 REVIEWPURCHASEGATHERREGISTERSCHEDULE John Doe 10 Main Street Springfield, RI 12345 John Doe 10 Main Street Springfield, RI 12345 Verify all your information is correct and submit your order.

13. PURCHASE: PAYMENT CENTER ACTIVITIES You will receive 3 email notifications from Exostar upon completion of a credit card payment.  Purchase email 1: Sales Receipt  Purchase email 2: Order Confirmation  Purchase email 3: License key (Email titled: “Identity Proofing License” ) Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential13 $145.00 REVIEWPURCHASEGATHERREGISTERSCHEDULE

14. PURCHASE: IDENTITY PROOFING LICENSE EMAIL SAMPLE Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential14 Your license key can be found in an email titled: “IDENTITY PROOFING LICENSE” You will need this key to complete registration for your proofing appointment on step 4. REVIEWPURCHASEGATHERREGISTERSCHEDULE

15. GATHER: REVIEW PROOFING DOCUMENTS REQUIREMENTS Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential15 REVIEWPURCHASEGATHERREGISTERSCHEDULE To successfully complete your Identity Proofing, you will need to bring the following to the Identity Proofing appointment with an Exostar designated notary:  Approved form of identification (Original or certified copies)  Employment verification letter (May not be dated more than 45 days prior to the proofing appointment.)  Review the required documents list here: http://www.myexostar.com/utc/utc_purchase_process/3/ http://www.myexostar.com/utc/utc_purchase_process/3/ IMPORTANT: If you do not present the required documents at the time of your Identity Proofing appointment, you will need to restart the Identity Proofing process and an additional license key must be purchased..

16. REGISTER: ACTIVATE IDENTITY PROOFING LICENSE KEY What you will need:  Customized link  License key Where to find them?  Customized link Within Step 4 of email titled: “Action Required: Purchase & Activate License Key to initiate proofing”  License key Within the email titled: "Identity Proofing License” Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential16 REVIEWPURCHASEGATHERREGISTERSCHEDULE

17. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential17 Please click this link or copy and paste onto your web browser. REVIEWPURCHASEGATHERREGISTERSCHEDULE WARNING Do not share this link with others. Each user’s link is specific to their account to allow for successful registration. REGISTER: STEP 4 EMAIL SAMPLE

18. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential18 Copy all parts of the license key including dashes. If you lose your email titled: "UTC Computer System Access” to complete step 4, follow the resend email link available on your “IDENTITY PROOFING LICENSE” email. REGISTER: ACTIVATE IDENTITY PROOFING LICENSE KEY REVIEWPURCHASEGATHERREGISTERSCHEDULE

19. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential19 How? Once you submit a valid license key, an Exostar designated notary will contact you to schedule an appointment within 2 business days. WARNING: Make sure to bring the following to your appointment 1.Approved form of identification (Original or certified copies) 2.Employment verification letter (May not be dated more than 45 days prior to the proofing appointment.) What?  During the proofing appointment, the notary agent will verify the contractor’s information.  Notary will send the captured information to Exostar securely.*  Exostar administrators will process the information and UTC will retrieve that information upon completion. *Exostar will not collect or request any copies of the original document. SCHEDULE: NOTARY CONTACTS CONTRACTOR TO SCHEDULE PROOFING REVIEWPURCHASEGATHERREGISTERSCHEDULE

20. Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential20 Approved form of identification At least one type from the UTC approved document list Original or certified copies Unexpired documents Full Details: http://www.myexostar.com/WorkArea/DownloadAsset.aspx?id=2169http://www.myexostar.com/WorkArea/DownloadAsset.aspx?id=2169 Employment verification letter On letterhead of the employer’s organization Hand-signed by the person authorized by the organization to do so Submitted in hard copy at the appointment Include the full name of the authorized user (the Requestor of the Identity Proofing) Be dated no more than 45 days prior to the ID-proofing appointment Must include the country of incorporation of the company Note: The Employment Verification Letter need not be an original document with a wet signature. For example, it may be a printout of a PDF or a photocopy of a hand-signed original. Full Details: http://www.myexostar.com/WorkArea/DownloadAsset.aspx?id=2190http://www.myexostar.com/WorkArea/DownloadAsset.aspx?id=2190 SCHEDULE: KEY REQUIREMENTS OF REQUIRED DOCUMENTS REVIEWPURCHASEGATHERREGISTERSCHEDULE

21. Exostar Support If a Contractor or Procurement Agent has additional questions, Exostar has created supporting sites for the UTC Identity Proofing service. Purchase Process Guide: http://www.myexostar.com/utc/UTC_Purchase_Process/landing/ http://www.myexostar.com/utc/UTC_Purchase_Process/landing/  Video Demonstration  PDF of Demo Required documentation for the proofing appointment: Acceptable Identity Documentation List Employment Letter Criteria Frequently Asked Questions: http://www.myexostar.com/utc/FAQ/http://www.myexostar.com/utc/FAQ/ Customer Support Contact: 1-703-793-7800 Online Case Submission: http://www.myexostar.com/Online-Support/http://www.myexostar.com/Online-Support/ Additional Procurement Agent Support: http://www.myexostar.com/utc/Procurement_Agents/ FAQ: http://www.myexostar.com/Procurement_Agents/http://www.myexostar.com/Procurement_Agents/ Copyright 2013 Exostar LLC.| All Rights Reserved.| Proprietary and Confidential21