Actual trends in backup protection solution IBM Tivoli Storage Management Ondřej Bláha Tivoli Storage Community of Practise IBM Forum 2012 – Estonia Tallinn, October 9, 2012

Actual trends in backup protection solution IBM Tivoli Storage Management Ondřej Bláha Tivoli Storage Community of Practise IBM Forum 2012 – Latvia Riga, October 10, 2012

Actual trends in backup protection solution IBM Tivoli Storage Management Ondřej Bláha Tivoli Storage Community of Practise IBM Forum 2012 – Lithuania Vilnius, October 11, 2012

Market Share for Overall Storage Software IBM held its #3 share rank position in 2011, growing slightly faster Y/Y than the total market at 12% y/y growth HP’s “true” growth is about 10.5%, factoring in Iron Mountain pre- acquisition revenue (lumped into “others” in the tracker). IDC estimates total Storage Software market for 2011 at $14.2B, with 11.3% growth year-to-year Overall Storage SW Market includes the following segments  Data Protection and Recovery  Archiving Software  Storage Infrastructure Software  Storage and Device Management Software  Storage Replication Software  File System Software,

Market Share for Data Protection and Recovery This segment includes  Tivoli Storage Manager  DfSMS  XIV  ProtecTier SW Source: IDC Quarterly Storage Software Tracker; IBM Market Insights IBM held its #2 share rank position, growing faster than EMC, Symantec and the overall market rate at 14.3%. IBM grew faster than HP, w/o Iron Mountain archiving revenue. CA is pushed out of the top 5 by CommVault growth and HP acquisition of Autonomy y/y growth HP’s “true” growth is about 4%, factoring in Iron Mountain pre- acquisition revenue (lumped into “others” in the tracker).

Gartner Magic Quadrant (2012)

Current Situation: The Tidal Wave of Data Continues …  The amount of digital information continues to grow at 40%-60% per year  And we need to keep more of it, longer –Regulations and governance –Data mining and analytics (“Big Data”) –Don’t know what can/should be expired  And the costs of losing data are increasingly unacceptable … –Lost revenues –Lost customer confidence –Embarrassment in the market –Fines from contracts, government agencies Source: Various external consultant reports We Need to do More with Less, and we need to do it smarter

IBM Storage Management Portfolio  Offering efficient utilization and automated management of all IT resources  Virtualizing storage for ease of administration, capacity utilization and transparent data migration  Enabling business continuity at all times while aligning recovery costs based on business risk and information value  Retaining information automatically to enable future business leverage, or to comply with internal or external regulations Data Protection & Recovery Management Information Retention & Lifecycle Management Storage Resource & Infrastructure Management  TSM HSM For Windows  TSM For Space Management  System Storage Archive Manager  Information Archive Manager  Storewize7k With Fastback and easy tier  SAN Volume Controller (SVC)  Tivoli Storage Productivity Center(TPC) and SSPC  TPC for Replication  Omegamon XE for Storage (z/OS)  Tivoli Storage Manager (TSM) family  TSM FastBack  TSM FastBack for Workstations (CDP)  Flash Copy manager

Leading the Way in Data Protection and Recovery IBM Tivoli Storage Manager has been a leader in helping organizations protect, retain and assure availability of their most important asset, their data, for more than 19 years. Comprehensive Solution Data Protection: Backup / Restore Data Retention: Archive Disaster Recovery HSM / ILM Application Protection Database Protection Continuous Data Protection (CDP) Bare Machine Recovery Robust Remote Office Recovery Proof Points More than 20,000 loyal customers, including 60% of the Fortune st disk-based backup solution Unified recovery across: ─The broadest range of OS and HW platforms: from laptop to mainframe ─All storage tiers Four consecutive years of growing faster than the market* * Source: IDC

Leading the Way in Data Protection and Recovery IBM Tivoli Storage Manager has been a leader in helping organizations protect their data, for more than 19 years. * Source: IDC

TSM FastBack for Workstations: data protection for desktops & mobile users FastBack for Workstations Mobile Office End to End Recovery Management

TSM FastBack for Workstations: data protection for desktops & mobile users TSM FastBack: Block Level Incremental Forever & CDP protection for critical servers WAN / LAN FastBack for Workstations FastBack Server(s) FastBack Server(s) Fastback Clients Fastback Clients Applications File Servers VMware Servers Fastback Clients Fastback Clients FastBack Server(s) FastBack Server(s) Remote Office(s) Data CenterMobile Office End to End Recovery Management FastBack DR Server

TSM FastBack for Workstations: data protection for desktops & mobile users TSM FastBack: Block Level Incremental Forever & CDP protection for critical servers FlashCopy Manager: Robust application protection using hardware snapshot WAN / LAN FastBack for Workstations FastBack Server(s) FastBack Server(s) Fastback Clients Fastback Clients FlashCopy Manager FlashCopy Manager Applications File Servers VMware Servers Fastback Clients Fastback Clients FastBack Server(s) FastBack Server(s) FlashCopy Manager FlashCopy Manager Remote Office(s) Data CenterMobile Office End to End Recovery Management FastBack DR Server

TSM FastBack for Workstations: data protection for desktops & mobile users TSM FastBack: Block Level Incremental Forever & CDP protection for critical servers FlashCopy Manager: Robust application protection using hardware snapshot Tivoli Storage Manager: Industry leading scalability, performance, availability, deduplication Advanced tape and Disaster Recovery support Broad OS and HW platform support, application protection WAN / LAN FastBack for Workstations TSM Server TSM Clients TSM Clients ProtecTIER Tiers of Storage Information Archive FastBack Server(s) FastBack Server(s) Fastback Clients Fastback Clients TSM Clients TSM Clients FlashCopy Manager FlashCopy Manager Applications File Servers VMware Servers Fastback Clients Fastback Clients FastBack Server(s) FastBack Server(s) FlashCopy Manager FlashCopy Manager DR Operations Archive / Off Site Remote Office(s) Data CenterMobile Office End to End Recovery Management

TSM FastBack for Workstations: data protection for desktops & mobile users TSM FastBack: Block Level Incremental Forever & CDP protection for critical servers FlashCopy Manager: Robust application protection using hardware snapshot Tivoli Storage Manager: Industry leading scalability, performance, availability, deduplication Advanced tape and Disaster Recovery support Broad OS and HW platform support, application protection WAN / LAN FastBack for Workstations TSM Server TSM Clients TSM Clients ProtecTIER Tiers of Storage Information Archive FastBack Server(s) FastBack Server(s) Fastback Clients Fastback Clients TSM Clients TSM Clients FlashCopy Manager FlashCopy Manager Applications File Servers VMware Servers Fastback Clients Fastback Clients FastBack Server(s) FastBack Server(s) FlashCopy Manager FlashCopy Manager DR Operations Archive / Off Site Remote Office(s) Data CenterMobile Office End to End Recovery Management

WAN / LAN FastBack for Workstations TSM Server TSM Clients TSM Clients ProtecTIER Tiers of Storage Information Archive FastBack Server(s) FastBack Server(s) Fastback Clients Fastback Clients TSM Clients TSM Clients FlashCopy Manager FlashCopy Manager Applications File Servers VMware Servers Fastback Clients Fastback Clients FastBack Server(s) FastBack Server(s) FlashCopy Manager FlashCopy Manager DR Operations Archive / Off Site Remote Office(s) Data CenterMobile Office End to End Recovery Management Tivoli Storage Manager Administration center Implements a task-oriented WEB user interface. Provides a server status Health Monitor, which makes Tivoli Storage Manager server status easier to visualize. Has integrated management of policies between Tivoli Storage Manager FastBack and Tivoli Storage Manager. Makes learning Tivoli Storage Manager easier for the new users..

WAN / LAN FastBack for Workstations TSM Server TSM Clients TSM Clients ProtecTIER Tiers of Storage Information Archive FastBack Server(s) FastBack Server(s) Fastback Clients Fastback Clients TSM Clients TSM Clients FlashCopy Manager FlashCopy Manager Applications File Servers VMware Servers Fastback Clients Fastback Clients FastBack Server(s) FastBack Server(s) FlashCopy Manager FlashCopy Manager DR Operations Archive / Off Site Remote Office(s) Data CenterMobile Office End to End Recovery Management Real-time monitoring leverage proven IBM components Real-time monitoring of all TSM and FastBack servers Predefined dashboards with customization Agent builder tool for additional monitoring No additional licenses required

WAN / LAN FastBack for Workstations TSM Server TSM Clients TSM Clients ProtecTIER Tiers of Storage Information Archive FastBack Server(s) FastBack Server(s) Fastback Clients Fastback Clients TSM Clients TSM Clients FlashCopy Manager FlashCopy Manager Applications File Servers VMware Servers Fastback Clients Fastback Clients FastBack Server(s) FastBack Server(s) FlashCopy Manager FlashCopy Manager DR Operations Archive / Off Site Remote Office(s) Data CenterMobile Office End to End Recovery Management Historical customer reporting based on customer needs Stores historical data obtained from TSM servers that are reported using IBM Tivoli Monitoring Leverages Cognos Business Intelligence Reporting to create custom reports Scheduler to export reports in various formats No additional licenses required

TSM support from A to Z TSM supports from Apple to xSeries to pSeries, to zSeries TSM supports all major versions of critical applications StorageWorks StorEdge TSM supports over 500 devices disk, tape or optical

TSM – Extensive Policy Management Enabling flexible policy management to meet challenging service level agreements and business requirements

TSM Progressive Incremental Backup Progressive Incremental Backup Only new or changed files are backed up No redundant or wasteful full backups Data tracked at file level Accurately restores files to a point in time Day 13 Day 12 Day 11 Day 10 Day 9 Day 8 Day 7 Day 6 Day 5 Day 4 Day 3 Day 2 Day 1 Full + Incremental versus Progressive Incremental 200 GB 18 GB 22 GB 25 GB 15 GB 20 GB 200 GB 25 GB 510 GB Week one 20 GB 25 GB 20 GB 22 GB 18 GB 200 GB 320 GB Week two 135 GB Week two 2 Week TOTAL 830 GB 2 week TOTAL 445GB 200 GB 18 GB 22 GB 25 GB 15 GB 20 GB 25 GB 20 GB 25 GB 20 GB 22 GB 18 GB 15 GB 1 Month TOTAL 1659 GB 310 GB Week one 1 Month TOTAL 740 GB Benefits Requires less storage space, less network bandwidth and less time Shorter backup windows Fast accurate restores The unique TSM function from beginning

Benefits of Upgrading to the latest version of TSM Improved Return on Investment  Scalability increased by 800% –Support up to 4 Billion data objects per TSM Server  Built-in Data Deduplication – no extra charge –Source and target deduplication –Combines with progressive incremental backup to reduce data by 95% or more  Simplify Administration –Automated client software updates across all platforms –New reporting and monitoring across the family with custom report creation  Improve service levels and availability –New client data/metadata replication for warm standby disaster recovery –Faster backups and restores reduces downtime Improved Performance and Reliability  DB2 database ‘under the covers’  Eliminates most database administration Unified Recovery Management  Seamless integration with other parts of the family –Advanced support for VMware, Windows, NAS –Integrated protection of remote offices, employee workstations Tivoli Storage Manager for z/OS Media  Enable z/OS clients to take advantage of latest TSM features while leveraging existing mainframe-attached storage resources

Benefits of Upgrading to the latest version of TSM

Comparison of TSM Data Reduction Methods

Deduplication in Tivoli Storage Manager … all at no additional charge!! Tivoli Storage Manager and TSM FastBack include target-side data deduplication – Improves recovery times and/or reduces capacity requirements – Uses data from any source including: API, backup, HSM, archive – Operates as a post-process; automatic space reclamation – Builds on automatic data compression & progressive-incremental – Applied to data replicated to an off-site TSM server for disaster recovery Tivoli Storage Manager includes client-side data deduplication – Reduces network traffic by determining if a chunk has already been backed up (maybe from a different client system) TSM FastBack includes data deduplication across the WAN – Reduces storage and bandwidth requirements by consolidating backups from multiple offices to a central TSM server Copy Storage Pool (non-deduplicated) File 1 ABC D E File 2 File 3 File 4 BEF F 1. Client creates chunks 2. Client and server identify which chunks need to be sent 3. Client sends chunks and hashes to server so that it can represent object in database 4. Entire file is reconstructed during Backup Stgpool operation to non- deduplicated stg. pool hash Index File 4 TSM 6.x client Deduplication- Enabled Disk Storage Pool

TSM client data replication for FASTER Disaster Recovery TSM server replicates all data and metadata for specified client data sets to another server, ensuring completeness and consistency of data/metadata deduplication – Incremental client data transfer with deduplication to minimize bandwidth consumption – Many-to-1 transfer to target server hot standby Remote TSM server could be hot standby for primary server, for improved RTO Native TSM solution with no dependency on specific storage device – Supports dissimilar hardware and configuration at primary and remote sites per-client basis Restore on a per-client basis without re-hydrating deduplicated data

Automatic distribution and installation of client updates For AIX, Solaris, HP-UX, Linux, Mac OS X or Windows Automatically push updates for TSM b/a client v5.5, v6.1, v6.2 or v6.3 Reduce admin time for updates by 80%; improves accuracy – 50 minutes vs. 250 minutes to update 50 client systems – Huge benefit for cloud and backup-as-a-service providers Executed based on user-defined policies and schedules

Introducing Tivoli Storage Manager for Virtual Environments Utilizes VMware’s vStorage APIs for Data Protection, including block-level incremental backups based on VMware’s Change Block Tracking Offloads the backup workload from virtual machines and production ESX hosts to vStorage backup servers Provides flexible recovery options – file, volume or image – from a single-pass backup Near-instant restore of Windows and Linux disk volumes Data is made available immediately while it is copied in the background Simplifies day-to-day administration with the centralized Tivoli Storage Manager console TSM for VE is supported on TSM Server v5.5 and above Automated discovery of new VMs; automatically applies backup policies

Introducing Tivoli Storage Manager for Virtual Environments Full Virtual Machine Recovery (any supported Guest OS)

Introducing Tivoli Storage Manager for Virtual Environments Near-Instant File and Volume Recovery (Windows and Linux Guest OS)

TSM FastBack is advanced data protection  Block-level, incremental-forever –Captures only new and changed blocks of data without requiring applications to be shut down –continuous or scheduled backup for Windows and Linux servers  Advanced policy engine –Tune backup frequency to the importance of the data –Backup as often as needed, on a per-application basis –True Continuous Data Protection (CDP) for the most critical applications –Frequent or scheduled snapshots for less-critical data  Selective replication –Provides disaster recovery and backup consolidation capabilities –WAN-efficient; sends only new & changed data; schedule for non-peak times  Target-side data deduplication –Runs as a post-process to eliminate duplicate data from across protected servers

TSM FastBack is easy to manage  Wizard-based installation  Familiar Windows-style GUI –Simple menu-based system for configuring backups –Simple drag-and-drop recovery  Full set of configurable reports –View Server and Client status, activity and utilization –Leverages Tivoli Common Reporting  Tight integration with Tivoli Storage Manager –Launch FastBack from TSM –Manage FastBack policies –View FastBack reports –Backup FastBack server for long-term retention

TSM FastBack helps you restore your data - FAST FastBack Mount  Recovers individual files and folders, from any point-in-time  Opens an Explorer-like view into the FastBack repository  Simple ‘drag-and-drop’ operation Virtual Recovery  Mounts an entire volume to be recovered  Select any previous point-in-time (Recovery Point)  New volume becomes available within seconds  Read-write requests serviced by FastBack  Data is restored in the background to target disk

TSM FastBack for Bare Machine Recovery  Restore the Windows and Linux OS volume in less than 1 hour –Recover on a similar server, to a completely different server, or to a Virtual Machine  Full access within minutes –With TSM FastBack’s Virtual Restore technology, data volumes are made available as soon as the data recovery process starts  Great tool for cost-effective Business Continuity –“N-to-1” standby server ratio: one standby server can provide cover for many production servers  Can be used to quickly perform server migrations

FlashCopy Manager Solution Overview Online, near instant snapshot backups with minimal performance impact High performance, near instant restore capability Integrated with IBM Storage Hardware Simplified deployment Online, near instant snapshot backups with minimal performance impact High performance, near instant restore capability Integrated with IBM Storage Hardware Simplified deployment *VSS Integration

FlashCopy Manager Key functionality – Snapshot (FlashCopy) Backup  Volume level Full Database or Storage Group backups  Exploit Storage Copy Services features –Block level Incremental FlashCopy –Space Efficient FlashCopy –Auto provisioning of targets  Enables Frequent Snapshot backups for near CDP operation –Reduce the amount of data at risk from 24- hours to a few minutes  Policy Managed –Maintain a number of backup versions –Adaptive to changing requirements

FCM Considerations and dependencies

VMware support in FlashCopy Manager  Supports ESX / vSphere 4 and later  Off-host (proxy based) hardware snapshot backups with VMFS datastore granularity –Scheduled or ad-hoc execution –No need to deploy OS specific agents to each VM  Optional offloaded backup to TSM with VM granularity –Supporting block level incremental backups with VMware Changed Block Tracking  Restore of individual VMs to original or alternative VMFS datastore under original name or new one –a) from a Hardware snapshot of a VMFS datastore –b) from oflloaded TSM backup  Restore of individual files or virtual volumes –Mount of a backup to a guest VM for individual drive / files access  User interface –vCenter client integration (plug-in web GUI) –Command Line Interface (on proxy node)  Reporting and Monitoring –summary view with drill down for details –backup & restore stats –Managed capacity report  Policy based management of local snapshot backups

Unified Recovery Management

Two Pricing models for TSM  Processor core type and quantity is base for pricing  Licensing by functionality working on processor count  TSM licenced by PVU count for protected servers (including TSM)  TSM 6.3 includes a PVU counter tool for the TSM Clients Processor Value Units - PVU’s Capacity Based Licence – TSM Suite for Unified Recovery (SUR)  Licence is a “back-end” model for the TSM Server  Based on the size of the Primary Storage Pool in TSM repository  Includes all backup, HSM and archive data in the Primary Pool  Does not include Copy Pools  TSM Server dedupe (disk only) reduces licence costs *  Calculated using predefined TSM Server scripts

Products in the TSM Suite for Unified Recovery bundle

Summary Tivoli Storage Management  Helps customers address conflicting challenges: –Data growth and long term data retention –Management of increasingly complex and virtualized IT infrastructures –Escalating business service levels requirements –Constrained budgets  Offers industry-leading levels of: –Scalability –Functionality –Data reduction –Resiliency –Performance –Reliability  Provides simplified and unified recovery management in heterogeneous environments –Hardware platforms –Operating Systems –Applications –Data centers, DR sites, remote offices, mobile workers, Clouds

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