Medical Care Provider Loan Program https://pinnbank.myloans.us “My Loans” Medical Care Provider Loan Program https://pinnbank.myloans.us Thank you for giving us the opportunity to demonstrate our online Medical Care Provider Loan Program. We would like to start with a quick overview of the product, how it works and the its benefits the program can offer to both your office and your clients. After we complete this overview, we will give you a brief demonstration of the actual website your office would be using to complete financing agreements with your clients.

“My Loans” “My Loans” is a financing program designed to assist health care providers manage their receivables as well as provide flexible payment options for their patients.

“My Loans” The health care provider receives immediate funding of receivables thru purchase of patient notes and lets the bank manage the collection.

“My Loans” To provide optimum funding, the bank will fund patient notes based upon the online submission and approval process.

“My Loans” How It Works 1. Patient needs help paying for medical services 2. Medical Care Provider offers financing through “My Loans” program 3. Provider uses “My Loans” website to quote terms and payment to patient 4. Once patient agrees upon terms, provider obtains signatures on Medical Finance Agreement 5. Online Submission of Medical Finance Agreement to the bank 6. Within three business days of approval, the bank will fund the loan 7. “My Loans” website will show the patient status as Funded 8. Provider confirm receipt of funds through bank website

Getting Started Service Provider Note Purchase and Repurchase Agreement is executed between your health care facility and the bank. This agreement defines the terms that have been established with the bank. This agreement includes: a) the amount of your approved line of credit with the bank b) the Bank of Colorado checking account that you want to use for funding proceeds c) the interest rate to be charged to your clients d) the maximum loan term to be offered to your clients e) the amount of reserve that will be required and f) any other conditions applicable to your line of credit We will page through these next few screens rather quickly, unless there is a specific part of the agreement you would like to review more closely right now.

“My Loans” Once the agreement has been approved and signed, the Bank creates user access for your facility to the website. Provider is now ready to begin accepting applications and preparing documents for patients thru the “My Loans” website.

Identifying & Defining Parties to the Loan Borrower Either the patient that received benefit of a medical service or a parent/guardian of an underage patient that received services Co-Borrower An additional parent/guardian signing for an underage minor patient Co-Signer A spouse/partner of the patient or perhaps the parent of a legal age patient When assisting your client in completing the application, understanding the different types of parties to a loan transaction will be important for your staff to know, and will avoid confusion when creating a finance agreement.

“My Loans” Application This is the inside of the application brochure your office can order through the bank. This brochure makes it easy for your staff to remember to obtain all of the information needed to complete the finance agreement.

“My Loans” Building the Finance Request Online Documentation Prep Your office can log on to the website and complete loan documentation while the patient is present The bank will establish the User Name and Password for your designated system administrator. Then, your administrator will establish the User Name and Password for each of your staff members who will be assisting in the financing process.

“My Loans” Building the Finance Request Staff creates a new agreement for patient by clicking on the “New Agreement” icon on the screen

“My Loans” Building the Finance Request Complete the required patient information on the Medical Agreement screen. The payment amount will calculate below.

“My Loans” Building the Finance Request Once patient information has been input, you click on the “Save” icon to view or print your documents.

“My Loans” Managing the Finance Request Once the information is correct and you click on the “Print Finance Agreement Quote” icon, a form is prepared for you to share with your client. It provides a quick outline of the finance terms being offered. Make modifications to the agreement by clicking on “Edit” icon. Once information is entered correctly, you can print a quote or the final loan documents.

“My Loans” Managing the Finance Request Review and print a quote to share with the patient by clicking on the “View Quote” icon Any of the information can be modified and an updated quote produced without the need to enter a new transaction, until which time you have submitted the signed Finance Agreement to the bank for funding.

“My Loans” Completing the Finance Request When ready to complete the transaction print the loan documents by clicking on the “View Unsigned Agreements” icon When you are ready to complete the finance agreement with the client, you simply click the “Print Finance Agreement Documents” icon and the Promissory Note, Assignment to the Bank of the Note, and Notice of the Assignment for the customer are produced and ready to be signed.

Sample Finance Agreement This is a sample of the Promissory Note. The signature line appear on the second page of the document

The Finance Agreement includes the required Assignment document to assign the completed transaction to the bank for funding. This is the Assignment agreement between your office and the Bank. This agreement is signed by your authorized representative, and the original signed document is submitted to the bank, along with the original Promissory Note to receive funding from the bank.

“My Loans” Completing the Finance Request Once the patient has signed all necessary documents staff will create a scanned image to upload to the “My Loans” website. To upload, “Browse” to find the scanned document and then click the “Upload” icon.

“My Loans” Completing the Finance Request Once scanned document has been uploaded staff is ready to “Apply for Funding” with the bank.

“My Loans” Online Funding Review The “Status” column of the screen will report the progression of the patient note thru the funding process. Once the loan is marked “Funded” by the bank an automated notification is sent to the medical provider. Your staff will be able to sort your loan transactions by their status, the borrower’s name, the date of the transaction, or by the Transaction ID #. When you first sign-on, the list of finance agreements will include only those current still “In Progress,” but by clicking on a box on this screen, you can amend the list of transactions to include recently “Completed” transactions, and/or “Archived” transactions (those which have been closed prior to the current month).

“My Loans” This simple process provides the following benefits to you: Improved Repayment Success The patient may be more inclined to make timely payments to a financial institution instead Monthly Reporting The bank will provide monthly reports on active loans, balances, payment amounts and amounts past due Online Funding Review View the funding process in “real time” plus verify credit has been received through your Online Banking access Prompt Funding Funds are received within three business days of bank approval. Online Documentation Prep Simply log on to the website and complete loan documentation while the patient is waiting or on the phone Immediate Funding No longer wait for patient to pay final balance Easy Financing Bank will service the loan Flexibility of Terms Provider determines best term for repayment Payments Made to the Bank No longer worry about collecting payments

“My Loans” Benefits to your Patient Financing for Unpaid Medical Expenses Assists patients in financing health services received Term Flexibility for Repayment Patient may choose a term of repayment that works for them. Patient’s full balance no longer due at time of service Monthly Payments Allowed Patient will make monthly payments to the Bank One Stop Financing Solution Patient works directly with medical provider to set up the patient loan No need to go to the bank to apply Payments made directly to the Bank Patient can choose auto-pay or notices will be sent for payment due. As a part of the credit line approval process, the bank will request a written statement that describes the process your office will use in extending credit to your clients through this program.

“My Loans” Portfolio Management Reports The bank will generate a report of all Active “My Loans” each month on a date agreed upon by the medical provider. In addition, a report of all Past Due “My Loans” is provided which will assist in tracking potential repurchases. Each month, you will receive an active loan report that includes balance information on all loans currently purchased under the agreement with the bank. Should your office repurchase a loan due to its past due status, that loan would no longer appear on the monthly active loan report. Our local branch supplies this report to your office on a date each month as agreed upon with you at the time the credit line is established.

“My Loans” Loan Servicing - If the auto-pay option is not chosen, the bank sends a Loan Payment Due notices 10 calendar days before the due date. Should the patient become past due, additional notices are sent by the bank at 10, 20, 30, and 60 days after the due date. - If payment is not made on or before the loan becomes 60 days past due, a Notice of Repurchase is sent to the medical provider as notice that funds will be necessary to repurchase the loan.

“My Loans” Review Patient completes “My Loans” Application and Finance Agreement. The bank funds the medical provider for the “My Loans” and begins collecting monthly payments from patient. Medical provider will reviews the “My Loans” website and monthly status reports to ensure timely payments. Let’s quickly review the loan cycle now.

“My Loans” Thank you for your time today “My Loans” Thank you for your time today. Now we’ll go through a brief demonstration of the “My Loans” website… https://pinnbank.myloans.us