Providing downloadable: Adobe eBooks OverDrive Audio Books OverDrive Videos OverDrive Music MobiPocket eBooks

Consortium of Apache Junction, Chandler, Glendale, Peoria, Phoenix, Scottsdale, State Library, and Tempe public libraries Allows library card holders from all member libraries to download eBooks, audio books, videos, and music

eBooks and AudioBooks A 'digital book' is the electronic version of a print book that offers the convenience, access, and unique capabilities of the digital realm. Some digital books are designed to be listened to (downloadable audio books) and others are created for on-screen reading (eBooks). 'eBook' is short for 'electronic book', a digital version of a print book that has been optimized for on-screen reading. eBooks are available in a variety of different formats.

OverDrive Videos and Music An OverDrive Video title is a digitally-protected video that has been optimized for download. OverDrive Video titles are built using the Microsoft® Windows Media Video format, which enhances the quality for desktop viewing and portable device use. An OverDrive Music title is a digitally-protected music file available for download. OverDrive Music titles are built using the Microsoft® Windows Media Audio format.

Software needed All necessary software is freely available: Adobe Reader –Required for reading Adobe eBooks. Mobipocket Reader –Required for reading Mobipocket eBooks. OverDrive Media Console version 1.0 (or later) –Required for listening to OverDrive Audio Books. –Required for listening to OverDrive Music. OverDrive Media Console version 2.0 (or later) –Required for watching OverDrive Video.

Adobe Reader Adobe Reader 6.0 and 7.0 are available for desktop and laptop computers, both Windows and Macintosh. Adobe Reader 3.0 is available for PDAs with Palm OS. Adobe Reader 2.0 is available for the Pocket PC Adobe Reader automatically saves a copy of the downloaded eBook to your computer. To open an Adobe eBook open Adobe Reader and select File > My Bookshelf in Adobe Reader 6.0 or in Adobe Reader 7.0 select File > Digital Editions > My Digital Editions.

Adobe Reader

Mobipocket Reader Mobipocket Reader is available for desktop and laptop computers with Microsoft Windows® operating systems, Smartphones, Pocket PC, and Palm OS PDAs. Mobipocket Reader requires you to save the eBook to your computer. All copies of Mobipocket Reader have a unique registration number called a 'PID' (Personal Identifier). To register Mobipocket Reader, you need to sign in to this site using your library card number, and update your account information with your Mobipocket Reader PID(s). You can register up to three PIDs, enabling you to read eBooks on up to three devices.

Mobipocket Reader

OverDrive Media Console A free, easy-to-use application, OverDrive Media Console allows you to download and enjoy OverDrive audio books, music, and video on most Windows computers. Use OverDrive Media Console to navigate, play, and bookmark OverDrive media titles, and to manage and customize your media library. OverDrive Media Console grants you the added functionality to transfer media to supported portable devices, and to burn CDs of audio books and music (when allowed by the publisher). OverDrive Media files are protected using the Windows Media DRM digital rights management platform. This results in a packaged file that only the intended recipient should be able to open.

OverDrive Media Console

Searching for titles Title Author Keyword ISBN Limit by Format, Publisher, Subject Sort by Title, Author, etc., and results per page

Browsing for titles Four primary categories include: Browse by Format –eBooks –Audiobooks –Videos –Music Browse Fiction Browse Non-Fiction Browse by Category

Viewing a title Layout of the title view: Book cover, title, author, format, publisher, subject, & excerpts Format Information Description Digital Rights Information

Add the title to 'My Digital BookBag' When you come across an available title that you may want to check out, you can click 'add to BookBag' to place the title in your personal Digital BookBag. As long as the digital book is in your Digital BookBag, it will remain available for you to check out.

Proceed to checkout Once you have checked out the eBooks or digital media title, a download page will be displayed. Click the download link to download your digital book. Once the download is complete, you can close your Internet connection and enjoy your eBook or digital media title offline.

How do I get to my eBook or digital media title after I've downloaded them? Adobe Reader automatically saves a copy of the downloaded eBook to your computer’s hard drive. OverDrive Media Console saves audio books, video, and music to your computer’s hard drive. Mobipocket saves eBooks to your computer’s hard drive.

To open an Adobe eBook open Adobe Reader and select: File > Digital Editions > My Digital Editions.

To open an OverDrive audio book, video, or music title, open OverDrive Media Console and select the desired title from the 'Media Library'.

To open a Mobipocket eBook, open the Mobipocket Reader and select the desired title from My Library.

What do I have checked out? Greater Phoenix Digital Library maintains a history of borrowed digital books called 'My Digital Bookshelf'. During the lending period, eBooks and digital media titles can be re-downloaded from the My Digital Bookshelf feature.

What happens to an eBook or digital media title when I've finished using it? A downloaded eBook or digital media title remains on your computer, even after it has expired or been returned, until you manually delete the digital book file. The deleting process varies by format

If you are using Adobe Reader... To delete an expired Adobe eBook file, open Adobe Reader. Go to File > Digital Editions > My Digital Editions. Locate the cover image of the eBook you wish to delete. Click on the clock in the upper-right corner of the cover image. A box will pop up with the expiration date. Click the 'Delete' button.

If you are using OverDrive Media Console… Open OverDrive Media Console. Locate the audio book, video, or music title you wish to delete in the 'Media Library'. Single-click on the title to select it, then click the 'Delete' button.

Once the lending period is over, what happens to the eBooks and digital media titles I checked out? You do not need to return borrowed digital books. Once the lending period has elapsed, the title is automatically 'returned' to the library. Although the eBook or digital media title will remain on your machine, it will no longer be readable.

Placing a Hold – Find a Title

Your Digital Hold Shelf

Once a title that I have placed on hold becomes available for me to check out, how much time do I have to check out the title before my hold expires? Once the title you have placed on hold becomes available for check out, you will receive an indicating the digital book is available. If 48 hours elapse from the time you receive the , and you have yet to check out the title, the book is returned to the collection of available titles, making it available to other patrons at your library.

To cancel a hold, please take the following steps: Log in to your account. From any page, choose the 'My Digital Account' button. Click the 'My Digital Holds' link. This will provide a list of titles on which you have placed a hold. Click the 'Remove' link next to the title in which you are no longer interested. This action will cancel your hold.

Can I use eBooks and digital media titles on multiple machines? · To use Adobe eBooks on multiple machines, each machine must first be activated to the same account using Adobe's 'Named Activation' option. ·To use Mobipocket eBooks on multiple machines, you need to install Mobipocket Reader on any machine on which you intend to read a Mobipocket eBook. You must then register a Mobipocket PID for each machine on which you intend to read a Mobipocket eBook before attempting to download. ·OverDrive audio books, videos, and music can be transferred to supported portable devices and burned to CD (when allowed by the publisher) for listening on-the-go.

Get Help Online Digital Book Basics Find answers to frequently asked questions about digital books. –Digital Book Quick Start Guide –General –Adobe eBook –Mobipocket eBook –OverDrive Media Digital Book Readers Learn about and download free digital book software. –Software comparison chart –Adobe eBook –Mobipocket eBook –OverDrive Media Please go to the main Greater Phoenix Digital Library website and follow the Help w/ Using eMedia link for access to these help screens.

Getting More Help Troubleshooting Get technical information on known digital book software issues. –Adobe eBook –Mobipocket eBook –OverDrive Media Policies and Procedures Learn about Greater Phoenix Digital Library policies and procedures. –Digital Book borrowing help –'My Digital Account' help The last option, giving users a link to contact support with a detailed description of the problem provides a list of links to representatives at the participating libraries. The Chandler Public Library support link is a direct link to my . Unable to find the answers to your questions in any of the above help categories? Please contact support with a detailed description of your problem or question. Please contact support with a detailed description of your problem or question